Re: server 2003 SBS backup error



Hello Christopher,

Thank you very much for your update. I appreciate your time on this issue.

I'm glad to hear that things are working correctly for you now. Please do
not hesitate to post in SBS newsgroup if you need any assistance in the
future. I look forward to working with you again.

Thank you and have a nice day,

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: server 2003 SBS backup error
| thread-index: AchjW4sEr+yz8D/rRNeHWa54KGi/iA==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?Q2hyaXN0b3BoZXI=?= <Christopher@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <70876A06-B29C-4C03-A505-1DCA300B7FBE@xxxxxxxxxxxxx>
<#maxgcgYIHA.5984@xxxxxxxxxxxxxxxxxxxx>
<F789910A-C605-4976-AF03-3A661939CEFB@xxxxxxxxxxxxx>
<JaWxUUxYIHA.4720@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: server 2003 SBS backup error
| Date: Wed, 30 Jan 2008 08:17:00 -0800
| Lines: 174
| Message-ID: <FF821D39-E635-46E2-9957-436276E4BFB4@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
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| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:89594
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I was able to get it running, thanks for the help...Keep it up! I use
you
| guys all the time.
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Christopher,
| >
| > Thank you for posting here.
| >
| > According to your description, I understand that you get error
"0xe000846b
| > - The resource could not be backed up because an error occurred while
| > connecting to the Backup Exec for Windows Servers Remote Agent. Make
sure
| > that the Remote Agent is installed on the target computer and is
running"
| > when you try to backup your SBS thru Veritas Backup Exec. If I have
| > misunderstood the problem, please don't hesitate to let me know.
| >
| > First, this is 3rd-party backup software issue. I suggest you try to
| > contact the Symantec for assistance.
| >
| > Based on my research, I found Symantec has document describe this
error. I
| > suggest you try the resolution in the document:
| >
| > http://seer.entsupport.symantec.com/docs/280668.htm
| >
| > As you know, we only support SBS backup or NTbackup issue here in SBS
| > newsgroup. If the document unable to resolve this issue. I suggest you
try
| > to backup your SBS thru SBS backup.
| >
| > Backing Up and Restoring Windows Small Business Server 2003
| > http://go.microsoft.com/fwlink/?LinkId=49916
| >
| > If you still unable to backup SBS thru SBS backup, please help me
collect
| > some information for further investigation:
| >
| > 1. Please backup the SBS to local hard disk. Does it finish without
error?
| >
| > 2. Please send me the backup log files:
| >
| > a. The Backupxx.log files in the folder ''C:\Documents and Settings\SBS
| > Backup User\Local Settings\Application Data\Microsoft\Windows
| > NT\NTBackup\data''.
| >
| > Note: Before reproduce the problem, please open NTBACKUP, click
| > "Tools"->"Options" and then check "Detailed" on the "Backup Log" tab.
Then
| > reproduce this issue and send the backup log to me (Tools->Report).
| >
| > b. The Sbsbackuplog0x.log files which can be located under the folder
| > ''%sbsprogramdir%\Support\Backup Logs''.
| >
| > 3. Gather MPS network report on SBS:
| >
| > a. Download MPSrepot_network from
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_NETWORK.EXE
| >
| > b. Run MPSRPT_NETWORK.exe.
| >
| > c. The tool will automatically collect the information. This procedure
will
| > take 10~15 minutes.
| >
| > d. Open Windows Explorer, navigate to the folder:
| > %SystemRoot%\MPSReports\Network\Reports\Cab\
| >
| > e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: server 2003 SBS backup error
| > | thread-index: AchiCMZWY7iBAZpXSQajNafAYi9o+w==
| > | X-WBNR-Posting-Host: 207.46.193.207
| > | From: =?Utf-8?B?Q2hyaXN0b3BoZXI=?=
<Christopher@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <70876A06-B29C-4C03-A505-1DCA300B7FBE@xxxxxxxxxxxxx>
| > <#maxgcgYIHA.5984@xxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: server 2003 SBS backup error
| > | Date: Mon, 28 Jan 2008 15:52:00 -0800
| > | Lines: 35
| > | Message-ID: <F789910A-C605-4976-AF03-3A661939CEFB@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:89188
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | SBS to tape...
| > | so, I would be backing up to a network drive.
| > |
| > | "Claus" wrote:
| > |
| > | > Are you backing up from a network drive? Are you backing up to a
| > network
| > | > drive?
| > | >
| > | > --
| > | > Claus
| > | > "Christopher" <Christopher@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
| > | > news:70876A06-B29C-4C03-A505-1DCA300B7FBE@xxxxxxxxxxxxxxxx
| > | > >I got an error last night during my backups, never got it before
and
| > can't
| > | > > find a definate solution...here is the error
| > | > >
| > | > > Job ended: Friday, January 27, 2008 at 2:53:41 AM
| > | > > Completed status: Failed
| > | > > Final error: 0xe000846b - The resource could not be backed up
because
| > an
| > | > > error occurred while connecting to the Backup Exec for Windows
| > Servers
| > | > > Remote
| > | > > Agent.
| > | > > Make sure that the Remote Agent is installed on the target
computer
| > and is
| > | > > running.
| > | > > Final error category: Resource Errors
| > | > >
| > | > > All connections are tight and the two systems talk to one
another.
| > What
| > | > > concerns me is the "make sure that the Remote Agent is installed
on
| > the
| > | > > target computer and running" Checked the even log it was clear
also
| > | > > Services
| > | > > were running. Any thoughts...other than i'm retarded.
| > | > >
| > | > > thanks
| > | >
| > | >
| > | >
| > |
| >
| >
|

.



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