Re: Memory Leak again?

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Thanks I just did all the updates I could for it and I will see how
that works out. There is one about paged memory issues. I hate how
they make this stuff on there web site hard to find

On Jan 30, 4:30 pm, "Al Williams" <donotreplydir...@xxxxxxxxxxxxxxxx>
wrote:
The current version we have is 7.1.501, so you are a ways behind (their CD's
aren't updated often, you need to patch!).  Check out the patches on this
page:http://supportconnectw.ca.com/public/antivirus/downloads/nt/7.1/etavw....

You'll need to put the Cumulative Fix 501 on first and then all the others
above it in order (bottom to top).  I wouldn't bother with the patches that
just have the "CAZ" type unless they specifically relate to an issue you are
having (they are a pain to install, check the readme's) but the last one
relating to ZIP files should be done.  If you just put on the EXE type
patches (which are easy to install - not sure why CA doesn't just do this
for all of them) in order you should be OK.  The memory leak patch is near
the top.

You should also update your real-time drivers at the very top of the page.

Hopefully this is your issue and will fix things up...

--
Allan Williams

"rossk" <rkovel...@xxxxxxxxxxxxxxxx> wrote in message

news:cb04f135-92c3-4b2f-a534-1771bb425921@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
File antivirus?  Or you mean, file, antivirus?  In anycase I use CA as
well.  eTrust  AntiVirus 7.1.192.  What are you on?  I may have to
email free support since this was purchased over a year ago.
Thanks!

On Jan 29, 6:32 pm, "Al Williams" <donotreplydir...@xxxxxxxxxxxxxxxx>
wrote:

Kernel non-paged memory is only used by kernel-mode drivers so look to
low-level drivers, file anti-virus, etc. Have you checked your anti-virus
software for updates? Ours (CA Etrust) had a fix for a non-paged memory
leak
last year. Have you checked all your device drivers and updated older
ones?

--
Allan Williams

"rossk" <rkovel...@xxxxxxxxxxxxxxxx> wrote in message

news:37e2048c-e106-44f8-9e33-cf646141dcbe@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I have a memory leak again I think and when I run poolmon the top 3
items are:

ObSt - Non paged - Object Manager temporary storage i think
Io - non paged - general IO allocations
File - non paged - File objects
IoNM- paged - Io parsing names
(provided by
http://blog.tiensivu.com/aaron/archives/10-A-long-list-of-non-paged-p....)

I think thats what those mean but not sure why there eating up memory
which then crashes services on the server and leads back to
Connections Refused in my HTTPERR.log. If you can help in anyway let
me know. Last time I had this issue we found that even though the web
was crashing it was becuase of a memory leak. Same issue again just
different memory leaks. The link below shows why:
http://blogs.msdn.com/david.wang/archive/2005/09/21/HOWTO-Diagnose-II....

Please help me out!

.



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