Re: VPN



Hello Tom

Thanks for posting here.

From the description, I understand the issue is that Remote Access Wizard
crashes. If I am off base, please don't hesitate to let me know.

Based on the error messages in RRASlog.txt, it looks that the system failed
while creating Connection Manager configuration package file,

====
*** Running IExpress to build the package returned ERROR 80004005
*** ERROR: Cannot delete temp directory CMP3.tmp
Specifying error location (in CMAK) returned OK
*** CRRASCommit::CommitCMAK returned ERROR 80004005
*** CRRASCommit::CommitEx returned ERROR 80004005
====

Based on my experience, this issue may occur if:

1. The Clientapps directory is moved to other location.
2. You applied Windows Server 2003 SP1 but not SBS SP1.

Let us refer to the following steps to trouble shoot the issue:

I. This issue will occur if the clientapps directory is pointing to an
invalid location. So, I would like to know if you have moved the Clientapps
directory to other location.

While we can move Clietnapps directory to other location, we need change
the following key to set the new path:

"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\clientsetup"

By default, "ClientAppsRoot"="C:\ClientApps". If you moved the Clientapps
to other folders or partition, please modify it and then reboot the
machine. Then please re-run CEICW wizard and Remote Access wizard to see if
it works.

For more information, you can review the following article:

How to move the client programs folder to another location in Windows Small
Business Server 2003
http://support.microsoft.com/?id=830254

II. If it is not above situation, let us check if you have applied the
whole SBS 2003 sp1 to the server rather than Windows 2003 sp1. This issue
will also occur if you applied Windows Server 2003 SP1 but the SBS SP1 or
if the SBS SP1 did not finish the installation. If that is the case, please
make sure that you downloaded and installed the SBS SP1.

And also you can check the registry key as follows:

On the SBS server, click Start, click Run, type "regedit" (without the
quotation marks) and click OK. Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer, and check the
data of the registry value ServicePackNumber. Is it set to "1"? If not,
then this problem will occur because SBS 2003 SP1 has not been completely
installed. To successfully install SBS 2003 SP1, we must install all five
updates listed below. Additionally, the updates must be installed in the
sequence listed.

Note: If one or more of the listed components is already installed, you can
skip to the next step.

A. Service Pack 1 for the Windows Server 2003 operating system
B. Windows SharePoint Services 2.0 Service Pack 1
C. Exchange Server 2003 Service Pack 1
E. Windows XP SP2 for Client Deployment
F. Windows Small Business Server 2003 Service Pack 1

Please firstly remove Windows 2003 SP2 and then install SBS SP1.

After you applied the whole SBS 2003 SP1, please run CEICW and then re-run
remote access wizard to test the issue. What is the result?

Installation Instructions for Service Pack 1 for Windows Small Business
Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=D56A7675-27C1-445B-
A61F-007A30852AC6&displaylang=en

III. If the issue persists, please help me collect the following
information for analyze:

1. Please open Registry Editor and export all the registry keys under the
node:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer

Then please send the .reg file to me for analyze.

2. Please collect the following log files for analyze:

a. rraslog.txt
b. C:\Program Files\Microsoft Integration\Windows Small Business Server
2003\Logs

3. Please collect the Setup MPS report for analyze:

a. Please download the MPSRPT_SETUPPerf.EXE from the following link and
then run this tool to gather some information from the problematic computer:
http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca5-408f-
88b7-f9c79b7306c0&displaylang=en
b. Double-click on the MPSRPT_SETUPPerf.EXE file.

[Note] This process may take some time; however, it will not have a
negative effect on the performance.

c. A CAB file will be generated in the
%systemroot%\MPSReports\Setup\Reports\Cab directory called
%COMPUTERNAME%_MPSReports.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool.

Please compress all files and send to my working mailbox:
v-mzhuan@xxxxxxxxxxxxxx

I appreciate your time. I am happy to be of assistance to you and look
forward to your reply.

Best regards,

Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Tom Keifer" <vendormail@xxxxxxxxxxxxxxx>
| References: <A6968F82-AAC0-4AC0-B55B-84EA971A3E66@xxxxxxxxxxxxx>
| In-Reply-To: <A6968F82-AAC0-4AC0-B55B-84EA971A3E66@xxxxxxxxxxxxx>
| Subject: Re: VPN
| Date: Tue, 29 Jan 2008 13:26:17 -0500
| Lines: 91
| Message-ID: <8BCCF8C8-61C4-4826-8BAA-38EA7C217AD8@xxxxxxxxxxxxx>
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| X-MS-CommunityGroup-ParentID: A6968F82-AAC0-4AC0-B55B-84EA971A3E66
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:89354
| NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| I did the orginal msg in a hurry. Here is the complete RRASLOG.TXT. The
| servename has been changed in the log for public publication purposes.
|
| I did find an article on the web that described my situation and gave as
a
| solution a MS article titled :
| Downloading and Installing Windows Small Business Server 2003 Service
Pack
| 1,
|
| Which details the order in which service packs are to be applied, this
was
| done during the orginal server configuration. Since then Server 2003 SP/2
| has been installed.
|
| One other note, running the RRAS wizard stopped all the ISS Web Sites on
the
| server.
|
|
|
|
|
| 1/23/2008 3:11 PM
| E:\Program Files\Microsoft Windows Small Business
| Server\Networking\RRASWiz\wizrras.dll, version 5.2.2651.0
| Calling CRRASCommit::CommitEx
| Calling CRRASCommit::ValidatePropertyBag
| pdispPPPBag->QueryInterface returned OK
| PropertyBag 298fb8
| Reading property value for enabling Remote Access returned OK
| bRemoteAccess = 1
| Reading property value for VPN returned OK
| bVPN = 1
| Reading property value for RAS returned OK
| bRAS = 0
| Calling CRRASCommit::ValidateVPNProperties
| Reading VPN Server Name returned OK
| VPN Server Name is xxxx.xxxx.com
| Calling CRRASCommit::ValidateDHCPProperties
| DHCP server is installed on the box
| CRRASCommit::ValidateDHCPProperties returned OK
| CRRASCommit::ValidateVPNProperties returned OK
| CRRASCommit::ValidatePropertyBag returned OK
| pdispPPPBag->QueryInterface returned OK
| Pointer to the property bag 298fb8
| Calling CRRASCommit::CommitRRAS
| Arguments:
| PropertyBag 298fb8
| bRAS 0
| bVPN 1
| Getting the GUID of the private NIC returned OK
| Private NIC Guid is {xxxxxxxxxx}
| Checking whether RRAS is already running returned OK
| RRAS already running
| Stopping RRAS returned OK
| Installing RRAS returned OK
| Dhcp server is installed and running on this box
| Enabling DHCP client addressing returned OK
| Configuring ports returned OK
| Identifying the private NIC for RAS returned OK
| Setting the default authentication methods returned OK
| Disabling NETBIOS for RAS returned OK
| Changing RRAS startup type to automatic returned OK
| Configuring Remote Access Policy returned OK
| Starting RRAS service returned OK
| Saving RRAS method returned OK
| Method is 2
| Where 1 = RAS, 2 = VPN 3 = both
| Saving Dhcp Server IP returned OK
| CRRASCommit::CommitRRAS returned OK
| Calling CRRASCommit::CommitCMAK
| Arguments:
| PropertyBag 298fb8
| bRAS 0
| bVPN 1
| Template file name is sbsvpn
| Reading VPN Server name returned OK
| Reading VPN Server name is xxxx.xxxx.com
| Created temp directory CMP3.tmp
| Copying required template files to the temp directory returned OK
| Updating CMP template returned OK
| Updating CMS template returned OK
| Updating SED template returned OK
| Creating proxy configuration file returned OK
| *** Running IExpress to build the package returned ERROR 80004005
| *** ERROR: Cannot delete temp directory CMP3.tmp
| Specifying error location (in CMAK) returned OK
| *** CRRASCommit::CommitCMAK returned ERROR 80004005
| *** CRRASCommit::CommitEx returned ERROR 80004005
|
|
|
|
|
|

.



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