Re: MMC 3.0 POP3 Snap-in Error - Please Help!

You might try reinstalling the POP3 Connector...

How to reinstall POP3 connector in SBS 2003
http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/172607b7fd245069/eab90fdd2cf82b52?hl=en&lnk=st&q=sbs+reinstall+pop3+connector#eab90fdd2cf82b52

--
Merv Porter [SBS-MVP]
============================

"Gerard" <Gerard@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:52DAE739-8CA6-400D-B29F-56AF9B144EE8@xxxxxxxxxxxxxxxx
Hello Shawn,

Thanks for the elaborate reply. It gave me a number of handles to try and
solve this situation. Due to the server being in use during the daytime, I
had to pick a quiet moment at night to follow your suggested steps.

I made a thinking error, mistaking the various SP numbers in my original
post. As system information shows 'Service Pack 2', I was under the
assumption that everything was updated to this level.

In the meantime, I've installed all service packs as described in your
message and although everything seemed to go smoothly, when setup came to
the
networking part, it threw an error. It skipped this part and resumed
install.

Which means that everything is fully operational, EXCEPT the POP3
connector,
which was the main reason to do all these steps.

Not only is it not functioning, it is NOT present anymore. The icon has
disappeared from the System Manager and Exchange Manager. All global
routing
rules that were present are also gone and are no longer applied when new
mail
arrives.

Which means that all mail is collected by me, and I have to forward
manually
to my colleagues.

Less than ideal, no need to add.

A suggestion to retrieve the POP3 connector is greatly appreciated. Can I
just get this from the original setup CD of SBS2003 ?

Should you need any other information, please don't hesitate to ask, I'm
very anxious to resolve this matter.

Thanks and best regards,

Gerard.



""Shawn Shao [MSFT]"" wrote:


Hi Gerard,

Thank you for your update. Based on the screenshots, it seems this issue
is
a little different from the original one.

I have checked the KB921096.log and found the following message.

0.078: ServicePackNumber is Not Present
0.078: Fist Condition in ChkSBSSP.Section Failed

As I know, ServicePackNumber under the following registry branch is used
to
identify the Service Pack level of SBS server. A value of "1" indicates
that the server is at SP1. The value is not present if the service pack
has
not been applied.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\"ServicePackNumber
"

Thus, this message can occur if SBS 2003 Service Pack 1 hasn't been
installed. In our case, this Service Pack may be requested to install
this
update.


As you may know, besides Windows Server 2003 SP1, there is also Windows
Small Business Server 2003 Service Pack 1 (SBS SP1). They are different
from each other.

To install SBS SP1, you need to install the following service packs
first:
-----------------------
1. Windows Server 2003 Service Pack 1
2. Windows SharePoint Services 2.0 Service Pack 1
3. Exchange Server 2003 Service Pack 1
4. Windows XP SP2 for Client Deployment

Note: Windows Server 2003 SP2 includes Windows Server 2003 SP1.

Here is an article described how to install SBS SP1:

Downloading and Installing Windows Small Business Server 2003 Service
Pack 1
http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
b3fc3/ToDownLoadFilesandReadInstructions.htm

Generally, we can install SBS SP1 before installing Windows Server 2003
SP2. However, we can also install SBS SP1 after the installation of
Windows
Server 2003 SP2. During the installation, just skip the Windows Server
2003
SP1 part.

After installing SBS SP1, let's try to install this update again.

If anything is unclear or there are any questions about the steps, please
do not hesitate to let me know. I will be glad to help.

Best regards,

Shawn Shao
Microsoft CSS Online Newsgroup Support

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.

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