Re: Reinstalled Fax Services, Fax Wzrd doesn't show "store in doc libr

Hello Bill,

Thank you for your contribution to this newsgroup. :)

Best regards,

Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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--------------------
| From: "Bill Peng" <hpeng@xxxxxxxxxxxxxxxxxx>
| References: <BE84F5DE-F1CF-4922-BD2E-5099E3A66AAF@xxxxxxxxxxxxx>
<K7zHqcpWIHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Reinstalled Fax Services, Fax Wzrd doesn't show "store in
doc libr
| Date: Sat, 19 Jan 2008 22:42:20 +0800
| Lines: 3
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|
| Manfred, the problem is resolved. :)
|
| Sincerely,
| Bill
|
| "Manfred Zhuang [MSFT]" <v-mzhuan@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:K7zHqcpWIHA.4200@xxxxxxxxxxxxxxxxxxxxxxxxx
| > Hello Jim,
| >
| > Thank you for posting here.
| >
| > From your post, I understand that store in a document library option is
| > not
| > shown when configuring FAX service.
| >
| > Firstly I would like to confirm that how did you reinstall Fax service?
| >
| > I suggest you refer to following steps to reinstall it again:
| >
| > Pick a non-business time and do the following:
| >
| > 1. Click Start -> Run, type MSCONFIG and click OK.
| >
| > 2. Go to Services tab, click the option of "Hide All Microsoft
Services",
| > then click Disable All button.
| >
| > 3. Go to Startup tab, click the Disable All button.
| >
| > 4. Click OK to restart the computer.
| >
| > Then try to send fax again to see how everything is going.
| >
| > If the issue still exists, please start the SBS Server to normal status
| > and
| > reinstall the FAX Service.
| >
| > To start the SBS Server to normal status:
| >
| > 1. Click Start -> Run, type MSCONFIG and click OK.
| >
| > 2. Select Normal Startup in the General tab.
| >
| > 3. Click OK to restart to normal status.
| >
| > To reinstall FA Services:
| >
| > 1. Rename the keys and files below to *.old
| >
| > 1) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
| >
| > 2) HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
| >
| > 3) C:\Program Files\Microsoft Windows Small Business Server\fax
| >
| > 4) The 'SBSMIS-FAX.log'file under 'C:\Program Files\Microsoft
| > Integration\Windows Small Business Server 2003\Logs'.
| >
| > 5) The 'SBSMSI-faxcfg.log'file under 'C:\Program Files\Microsoft
| > Integration\Windows Small Business Server 2003\Logs'.
| >
| > 6) The 'faxsetup.log'file under 'C:\WINDOWS\'.
| >
| > 2. Access Add/Remove Programs, Add/Remove Windows Components, uncheck
'Fax
| > Services' to uninstall it.
| >
| > 3. Once it is uninstalled, access Add/Remove Programs to reinstall it.
| >
| > 4. Then, access 'Add/Remove Programs again', this time, we will click
| > 'Change/Remove' on the 'Windows Small Business Server 2003' item:
| >
| > 1) Click 'Next' on the 'Microsoft Windows Small Business Server Setup'
| > page.
| >
| > 2) Click 'Next' on the 'Windows Configuration' page.
| >
| > Note: It states that 'This will take approximately 30 minutes', it is
| > referring to the total time it will take in the first SBS component
| > installation. For the task such as remove a specific component, it will
| > just take couple of minutes.
| >
| > 3) Now, in the 'Component Selection' page, choose 'Remove' before the
'Fax
| > Services' item.
| >
| > 4) Click 'Next', and then click 'Next' again to confirm 'Component
| > Summary'. You will be prompted to insert the SBS 2K3 setup Disc 1.
| >
| > 5. Once the removal process is completed, access 'Windows Small Business
| > Server setup' again in 'Add/Remove Programs', proceed to the 'Component
| > Selection' page, and then choose 'Install' for the 'Fax Services' item.
| >
| > I hope the above information is helpful to you. If the problem still
| > occurs, please help me gather following information:
| >
| > Please download the MPS Report tool from the following link and run it
on
| > the SBS server, then send the generated CAB file to my mailbox
| > v-mzhuan@xxxxxxxxxxxxx for further investigation so that we can find
what
| > the root cause is:
| >
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_SETUPPerf.EXE
| >
| > For your information:
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F-
| > 88B7-F9C79B7306C0&displaylang=en
| >
| > Please try the above steps at your earliest convenience. If you have any
| > concern, please feel free to let me know.
| >
| > Best regards,
| >
| > Manfred Zhuang(MSFT)
| > Microsoft Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > --------------------
| > | Thread-Topic: Reinstalled Fax Services, Fax Wzrd doesn't show "store
in
| > doc libr
| > | thread-index: AchY0dQomdn6ITslRVeHN2hcz80S/Q==
| > | X-WBNR-Posting-Host: 207.46.192.207
| > | From: =?Utf-8?B?SmltIEdyYXVl?= <JimGraue@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Reinstalled Fax Services, Fax Wzrd doesn't show "store in doc
| > libr
| > | Date: Wed, 16 Jan 2008 22:26:01 -0800
| > | Lines: 10
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| > |
| > | Hi, All:
| > |
| > | Print spool issues coupled with modem problems caused me to reinstall
| > fax
| > | services. As a result, when I run the fax wizard, there is no "store
in
| > | document library" choice on "incoming fax routing" page of the wizard.
| > Any
| > | suggestions regarding how to get it back?
| > | --
| > | Best regards,
| > |
| > | Jim Graue
| > |
| >
|

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