Re: One user having messages stuck in Local Delivery

Yes, sbsmigration.com is the site for Swing Migration. It'll set up the new
machine into the old domain, so you won't have any effect to the client PCs.
(Other than whatever you have to do to get the mail from the PSTs back into
the mailboxes).

Swing Migration is what I did when I moved my old SBS 2003 installation to
new hardware. I had a user working in the office when I cut over to the new
hardware - other than that I told him not to send e-mail during the
migration of the Exchange data (something you won't have to do), he didn't
even know I'd done it. Users left one day connecting to the old box, and
came in the next day to connect to the new, completely seamlessly.

"Keven" <Keven@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0CB2EC3E-A715-4A95-8916-BD2F88A29513@xxxxxxxxxxxxxxxx
Well, I'm on my last re-creation of a mailbox right now. I then have to
call
and step two remote users (one of which already complains already that he
can't just use a macbook and external mail) on how to create a new outlook
profile to reconnect to their inbox and then explain to them why
everything
will go slow for hours. :)

I was supposed to leave town tomorrow to meet with another client but have
canceled that trip as I worry that tomorrow morning (as has happened the
last
two mornings) someone on this box will loose their ability to receive
emails.
I will update tomorrow good or bad news to this thread.

I do not have technet, only MSDN. I really don't want to have to out of
pocket for this one. Being that there was an entire disaster recovery
(from
tapes) on this server just before the incident occured I'm just getting
more
and more worried about the hardware it's sitting on now. It's a three
year
old box and has a motherboard blow on it... that's one of the reasons I'm
pretty copasetic about just starting from scratch on new metal. I have a
brand spanky new intel rackmount server which has only been sitting here
being used as a test machine to throw it on so..

SWING. I've heard of using http://www.sbsmigration.com/ before from
members
in my local SBS group. Is this what you are talking about?

Cheers,
Keven.



"Dave Nickason [SBS MVP]" wrote:

Technically, if you move over to the newly installed box, you'll have new
user accounts and new client PC accounts, even if you keep all the naming
the same. IMO it's a nightmare getting the workstations moved over.

You should start an new thread for the profile thing, as I have not done
it.
I think that if you put the workstations back in workgroup mode before
joining them to the newly created domain, you'll get the option to
associate
the new user accounts with existing profiles. As I said, I've not tried
it.
It's important to note that as soon as you connect Outlook to the new
server, you'll permanently lose access to the existing OSTs.

IMO, you could do a Swing Migration for this, or pay for a PSS call, much
easier than dealing with the workstations and a scratch rebuild. It
seems
like if that information store mounts, it's fixable. In the worst case
scenario, you could create a new mailbox store and import the messages
from
the PSTs you've already created, rather than reinstalling the whole
server
and dealing with the workstations. It would be nice to get some input
from
an Exchange guru for this, but it should be pretty simple and
straightforward.

Do you have TechNet? There are two free calls associated with that as
well,
and last I looked, the whole TechNet subscription cost less than the 2
calls
alone.

"Keven" <Keven@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6BD660C0-DAD2-48FF-9A47-1D4AD7ED652F@xxxxxxxxxxxxxxxx
Well the current result is that I can't claim it as a free call for PSS
as
it
is a retail install of SBS that I am troubleshooting not one from MSDN
downloads, so I'm back to nothing again.

Currently I am in process of deleting the mailboxes that are "stuck"
and
recreating them for the users, then importing their data. At the same
time I
am on another box installing SBS from scratch with the full expectation
that
tomorrow morning another mailbox or two will start failing. If any
more
do
fail I will simply "start from scratch" on a new server, recreating all
the
users, importing their data, and then re-connect all the clients to the
new
domain.

If I get to this point, just out of curiousity, if I name the domain
and
the
machine the exact same as the existing ones, can the clients connect to
it
without being recreated? Is there any cheat there at all to save the
time
of
the client reconfigs?

Cheers,
Keven.


"Dave Nickason [SBS MVP]" wrote:

Good luck! And, please post back your results in case anyone else is
unfortunate enough to run into this.


"Keven" <Keven@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F844558E-AAB0-46D9-9B4D-5CC324966083@xxxxxxxxxxxxxxxx
Thanks. I already gave myself access to all of their exchange
directories,
and then I added them in my exchange connection in outlook and
manually
created PST files for them all. I don't trust them to get it right
themselves. ;)

Now just realizing that with my MSDN subscription I get two free
instances
to PSS so .. I think I will make the call!

Thanks again, and wish me luck.

Keven.


"Dave Nickason [SBS MVP]" wrote:

I would have all the users do the following: While disconnected
from
the
LAN (disable the NIC or whatever), open Outlook offline. Create a
new
PST
and export the mailbox contents to the PST. This will ensure that
no
one
loses any existing data, no matter what happens on the server.
After
doing
this, they can just r-click the PST in the Outlook folder list and
close
it.
Tell them not to use it for anything other than a safe copy of
their
mailbox
contents.

PSS is 800-936-4900 in the US. From elsewhere, click the Contact
link
at
the bottom of any page of microsoft.com. You might have to change
to
your
local country first, click Change at the top right of the page.

PSS support is not free, but they will stick with you until the
issue
is
resolved.


"Keven" <Keven@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8C0FF803-819A-42EE-A360-16E820311528@xxxxxxxxxxxxxxxx
Update on this is that it is indeed getting worse. I was able to
fix
one
of
the users by removing their mailbox, deleting it, and then
recreating a
mailbox, but within 12 hours yet another user is now having the
same
problems. I can't keep doing this for all users as many of them
(including
now two of them with the problem) are remote users who would take
FOREVER
to
resync and aren't quick enough on their computers to deal with
the
task
of
resetting up outlook over the phone with me.

I just took the mailbox store offline, backed it up directly, and
then
ran
through the following on it:

Eseutil /P
Eseutil /D
Isinteg -fix -test alltests

Lots of problems found and corrected during that process it
seems,
but
when
I took it back online I am still having two downed users.

Application Log has been dead quiet save when I had the mailbox
store
detached in order to run the above attempted repairs.. at the end
of
my
rope
with this and am already starting a new install of SBS on a new
machine
in
case I can't get this working.. but that will be a nightmare as
well
for
both
me and the external users to get everything from box 1 to box 2..
I'd
love
to
keep this box running until middle of Feb when the staff will all
be
in
the
same city and I can transfer to a new install of sbs inhouse with
them
all.

PSS.. how does one contact?


"Dave Nickason [SBS MVP]" wrote:

Has this sorted itself out? When you view the local delivery
queue,
is
there any useful information at the bottom of the screen under
"additional
queue information?"

If this situation is worsening, I do an online and offline
backup
of
your
databases. You can do an offline by simply shutting down the
Exchange
services and copying the mdbdata folder elsewhere for safe
keeping.
After
your restart the services, do an online backup using your normal
procedure
such as SBS Backup.

Is there anything relevant in the application log? Exchange
usually
logs
like crazy if something's wrong.

If you don't have useful information in the queue information or
the
logs,
I'd consider calling PSS for this rather than troubleshooting
without
a
clear path. That's especially true if it's worsening.

"Keven" <Keven@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B1A4AF74-FAB9-479A-B0B2-FEA4391EDC13@xxxxxxxxxxxxxxxx
I had an entire array fail and had to restore SBS2003 Premium
server
from
backup. Restore went as well as could be hoped for and
company
back
up
and
running. By the end of the first day however it's been noted
that
one
specific member of the organization hasn't received any emails
even
ones
sent
from within the network. Additionally all email sent to
multiple
people
which included him didn't get delivered to anyone. When I go
into
the
Exchange System Manager and look at the Queues there are
multiple
messages
stuck in the queue, all of which have his email address in
them.

I have attempted to restart the exchange system and it never
corrected
and
then restarted the server, and it never corrected. What's the
next
step
to
correct this?














.

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