RE: IIS Problems???? Companyweb and Default Web Sites will not Start

Hello Customer,

Thank you for posting here.

According to your description, I understand that you unable to get
companyweb and default web site to start in IIS and get 15005 and 1004
event errors. If I have misunderstood the problem, please don't hesitate to
let me know.

Please note the newsgroups are staffed weekdays by Microsoft Support
professionals. Our goal is to provide a one business day response to posts.

For time critical issues (not business down), we encourage you to contact
CSS directly for more immediate assistance:

International Support (non-US/Canada):
http://support.microsoft.com/common/international.aspx

US and Canada:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone

Based on my research, I suggest we try the following steps to see if we can
resolve this issue:

Step 1: Please apply the following hotfix on your SBS:

FIX: IIS 6.0 incorrectly binds to ports when IP addresses are added to the
IP inclusion list
http://support.microsoft.com/?id=892847

After you install the hotfix, you must create a registry key to enable this
hotfix. To do this, follow these steps:
1. Apply this hotfix.
2. Click Start, click Run, type regedit , and then click OK.
3. Locate and then click the following registry key:
HKLM\SYSTEM\CurrentControlSet\Services\HTTP\Parameters
4. Right-click Parameters, point to New, and then click DWORD Value.
5. Type DisableEndpointSharing , and then press ENTER.
6. Right-click DisableEndpointSharing, click Modify, type 1 in the Value
data box, and then click OK.
7. Delete any entries in the IP Listen list.

Note: To complete this action, you must have the Microsoft Windows Support
Tools installed.

To determine whether any IP addresses are listed, open a command prompt,
and then run the following command:
httpcfg query iplisten

If the IP Listen list is empty, the command returns the following string:
HttpQueryServiceConfiguration completed with 1168.

If the command returns a list of IP addresses, remove each IP address in
the list by using the following command:
httpcfg delete iplisten -i x.x.x.x

Note: In this command, the placeholder x.x.x.x represents the IP address
that is listed in the IP Listen list.

If the deletion command succeeds, it returns the following string:
HttpQueryServiceConfiguration completed with 0.

8. Click Start, click Run, type cmd , and then click OK.
9. At the command prompt, type NET STOP HTTP /y , and then press ENTER.
10. At the command prompt, type iisreset /restart , and then press ENTER.

Note: This change will have no effect if the HTTP.SYS IP Listen list
contains any entries.

Step 2: If the issue persists, I suggest you do clean boot on SBS to narrow
down this issue:

To clean boot the problematic computer, please use the steps below:
a. Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.

b. In the System Configuration Utility (MSConfig) window, click to select
the Selective Startup button.

c. Click to clear the check mark from the "Load startup items" below
Selective Startup.

d. Click the Services tab, click to check the "Hide All Microsoft Services"
box, and remove all the check marks from the remained Non-Microsoft
Services. Please note that the Exchange services could be marked as
non-Microsoft. Please do not disable those services.

e. Click OK to close the MSConfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.

f. After restarting, please check whether this issue will reoccur.

g. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root cause
of this issue.

If the above steps unable to resolve this issue, you may need to call our
CSS to perform the reinstall IIS steps on SBS 2003.

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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| Thread-Topic: IIS Problems???? Companyweb and Default Web Sites will not
Start
| thread-index: AchXnhOLQ+TNiUCNRheQsgJSovQtyA==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?R0JXYXJyZW4=?= <GBWarren@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: IIS Problems???? Companyweb and Default Web Sites will not Start
| Date: Tue, 15 Jan 2008 09:43:02 -0800
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|
| I cannot get the companyweb and default web sites to start in iis. Every
| time I manually try and start the web sites I get 2 errors in the System
| Event Log. Event ID 15005 from HTTP and Event 1004 from W3SVC. I have
| researched these events and have tried everything explained in KB890015
and
| KB813368. Still no luck. Neither web site will start and are generating
the
| same errors. Any further insight would be greatly appreciated as I need
our
| companyweb back up and running asap.
|

.