RE: Can't access SBS from the Internet
- From: JohnA <JohnA@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 15 Jan 2008 01:53:02 -0800
Hi Robert!
No problem at all, I was configuring so many other things here...
I hope you are ok now!
Last night during the e-mail check at home, I've noticed (doing a
test-remote-access) somewhere that my browser was trying to access the SSB
through port 444 (it was the status bar I guess), so I added a new port
mapping record on cisco by administering the server remotely (I liked that!)
and it worked! I think I'll have to open some other ports also since I can't
access some services, maybe I'll come back for port mapping related questiong
back here, after trying some things.
At this point I'd like to say that your guideness was the best help I could
get to make things working right.
Thank you very much!
John
"v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li" wrote:
Hi John,.
Thanks for your reply.
I am sorry for the delay response due to the sick leave.
If you visit companyweb from Internet, the IIS redirects the SharePoint
traffic to port 444. So please make sure port 444 is open on firewall.
You can visit the companyweb by the following methods from Internet:
https://FQDN_of_SBS_Server:444
https://IP_of_SBS_Server:444
Hope this helps.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<Thread-Topic: Can't access SBS from the Internet
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<y$GArF0UIHA.1528@xxxxxxxxxxxxxxxxxxxxxx>
<Subject: RE: Can't access SBS from the Internet
<Date: Mon, 14 Jan 2008 06:18:02 -0800
<Lines: 329
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<
<Hi Robert,
<
<first of all many thanks for your detailed information!
<The problem is that the modem/router I'm using doesn't allow the SBS to
<"serve" anything outside!
<It needed to be firmware upgraded (to disable some security related
option),
<but the upgrade unfortunately failed and now I need to search a way to
reset
<it to factory defaults or something..
<After this, I used another router (conexant-based) and I was able to reach
<the server using another DSL connection! For the moment I'm configuring a
<cisco 877W modem/router, to have things more secured (I hope I can manage
the
<configuration inside that great thing!).
<
<I've noticed that I can connect remotely (throuth internet) to read mail,
<but couldn't connect to the internal company web site or administer my pc.
Is
<there any other port I must map on cisco? (the company web site works fine
<locally).
<For the moment all ports I have forwarded to the server's external nic ip
<are: 4125, 443, 25, 21, 3389, 80, 1723 (all tcp type!). Where is the
problem?
<Should I open some ports as UDP type also?
<
<I didn't followed all of your tests, as the problem was to the
modem/router.
<
<Thanks again, please help if you have any ideas about the current problem.
<
<John
<
<"v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li" wrote:
<
<> Hi John,
<>
<> Thanks for your reply.
<>
<> Based on my research, please try the following steps to narrow down this
<> issue:
<>
<> Step 1: The problem may be caused by DDNS. Please go to the router,
there
<> should be an IP address assigned from DDNS, please record this address.
<> Then ping mycompany.dyndns.org, you will get another IP. Will the two IP
<> address be the same? If they are not the same, let have test with the IP
<> address you recorded from the Router:
<>
<> 1. Please run the command: mstsc /v IP
<> 2. https://IP/remote or https://IP/exchange.
<>
<> In the second test you should see:
<>
<> Error Code: 403 Forbidden. The server denied the specified Uniform
Resource
<> Locator (URL). Contact the server administrator. (12202)
<>
<> Step 2: Please take a cross over cable and attach the laptop directly to
<> the server's external NIC, try to visit OWA by typing https://
<> sbsserver.domain.com /Exchange, can the logon be successfully?
<>
<> Note: Before the test, please configure the IP of laptop as the
following:
<>
<> IP address: 192.168.1.1
<> Subnet Mask . . . . . . . . . . . : 255.255.255.0
<>
<> Please also create a host file on laptop for name resolution:
<>
<> 1. Open %systemroot%\system32\drivers\etc folder.
<> 2. Double click HOST, and then choose open with Notepad.
<> 3. Input the following and save:
<>
<> 192.168.1.1 sbsserver.domain.com
<>
<> 4. Save the host file.
<>
<> Please try my suggestion and let me know the result.
<>
<> I am looking forward to hear from you.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Can't access SBS from the Internet
<> <thread-index: AchSpdi/vZll0GWkRkGW3enWcA6k0Q==
<> <X-WBNR-Posting-Host: 207.46.19.197
<> <From: =?Utf-8?B?Sm9obkE=?= <JohnA@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <References: <CD638ABF-CCD9-427A-87B3-ED01D6D38165@xxxxxxxxxxxxx>
<> <igvsvjpUIHA.360@xxxxxxxxxxxxxxxxxxxxxx>
<> <Subject: RE: Can't access SBS from the Internet
<> <Date: Wed, 9 Jan 2008 01:56:03 -0800
<> <Lines: 263
<> <Message-ID: <C372B69C-E4E2-4233-887B-90669329C4D5@xxxxxxxxxxxxx>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 8bit
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<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:85497
<> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Hi Robert,
<> <
<> <I’m answering to your questions:
<> <1. ISA installed when I installed the SBS automatically.
<> <2. For the moment I’m doing all tests using only one WinXPProSP2
client
<> PC
<> <connected to the SBS domain (I’d like to make all working right
before
<> I’ll
<> <connect all users to the domain). This XP client can access internet
and
<> the
<> <http://companyweb/default.aspx page. Through this page the client can
<> connect
<> <to outlook using the link “Remote E-Mail Accessâ€Â, can
connect to the
<> server
<> <using “Remote Server Managementâ€Â. I’ve set up
exchange to “popâ€Â
<> (maybe I’ll
<> <use the smtp way creating a new MX record etc, but later..) mail from
two
<> <ISP-hosted mailboxes (working fine), the client can send and receive
<> <using Outlook2003 through the exchange mail account (automatically
created
<> <during the client setup). I think that into the LAN things are working
ok,
<> <the problem is that I can’t access the SBS from the internet.
<> <3. Yes, I registered for a free no-ip account (dynamic dns service)
<> because
<> <I don’t have external(internet) static IP, but for the moment
I’m
<> doing all
<> <tests using the ISPs-DHCP server assigned IP, to be sure I have no
problem
<> <with the dyndns service.
<> <4. As regards to the “broadband IPâ€Â, I’m referring
to the ip that my
<> ISP’s
<> <DHCP server assigns to my modem/router (sorry if “broadband
ip†refers
<> to
<> <something else, I’m not a net-pro… :-( …). I assume
that this is
<> the
<> <internet public ip as you wrote.
<> <
<> <- Yes, my network topology is exactly like this
<> <“{Internet}---{Router}---{SBS Server}---{Switch}---{Client
<> Workstation}“. I
<> <also have all other PCs connected to our switches (three 16-port
<> <OfficeConnect with uplinks from the one to the other), they are into
the
<> same
<> <XP-workgroup sharing printers and HDDs. The SBS and the
<> <Domain_Connected-XP-Client-PC can access the Domain shares AND the
<> <XP-Workgroup shares. This is a temporarily situation, the workgroup
will
<> be
<> <removed as sooner I get the SBS to work right. I don't think that all
this
<> <(the workgroup pcs) has something to do with my main problem (I can't
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