Re: How do I open Port 3389

Hi Claus, I did try to add Port 3389 to the exception list and got the error
message that it was already being used for Remote Desktop Connection. How can
I find out if there is an application using this port already? Off the top of
my head, the only application I can think of that is being used on these
desktops and not others is Quickbooks. That being said, I have another
desktop that has Quickbooks and the user is able to successfully log in to
her computer remotely. And, I will test turning off the firewall when I am
able to access the system physically.

"Claus" wrote:

I would still test it. Also, if you have the firewall running on those 2
boxes try to add 3389 to the exception list. Something is different on those
2 boxes and these test will help you finding the cause.

--
Claus
"rfIPS" <rfIPS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:937D6174-E081-4F7B-8B7F-4D05124B06A7@xxxxxxxxxxxxxxxx
Hi! Thanks for replying to my post. Yes, NAV is installed on this system
as
well as all the other 23 systems. Not sure why it would be a problem on 2
but
not the others. I haven't tried disabling it; I will do that when I'm back
in
the office Mon., just to see.

"Claus" wrote:

Any Antivirus software installed on those boxes? Have you tried disabling
it?

--
Claus
"rfIPS" <rfIPS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B5C87EFD-B6EE-4EB0-B945-04E2C6AA1AD5@xxxxxxxxxxxxxxxx
I have two desktops in our 25 client LAN that will not allow Remote
Desktop
Connections. I ran a netstat -ano and couldn't find a listing for port
3389
listening. I also could not telnet in using Telnet command. Terminal
services
is running. I checked that Remote Desktop was selected in the system
properties and that the appropriate users were added for access. I
checked
Windows Firewall and see that it is configured for access. I tried to
add
Port 3389 and got a message "can't use that port, it is in use for
remote
desktop" or something like that.

Is there something blocking it? How do I find out or, how can I open
it?

I need help! I have a user that needs to be able to access from home.
BTW,
I
tried to access from outside the LAN and inside the LAN with no
success.

Thx in advance.






.

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