Re: How do I open Port 3389

QB is not using 3389. Clicking on the checkbox for RDP under the computer
properties is normally all you need to do. Disabling Firewall and AV for
testing would be my next step. If it still doesn't work I'm out of ideas at
the moment.

--
Claus
"rfIPS" <rfIPS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:72945E21-5ABE-446B-B004-3E03DA4FDA03@xxxxxxxxxxxxxxxx
Hi Claus, I did try to add Port 3389 to the exception list and got the
error
message that it was already being used for Remote Desktop Connection. How
can
I find out if there is an application using this port already? Off the top
of
my head, the only application I can think of that is being used on these
desktops and not others is Quickbooks. That being said, I have another
desktop that has Quickbooks and the user is able to successfully log in to
her computer remotely. And, I will test turning off the firewall when I am
able to access the system physically.

"Claus" wrote:

I would still test it. Also, if you have the firewall running on those 2
boxes try to add 3389 to the exception list. Something is different on
those
2 boxes and these test will help you finding the cause.

--
Claus
"rfIPS" <rfIPS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:937D6174-E081-4F7B-8B7F-4D05124B06A7@xxxxxxxxxxxxxxxx
Hi! Thanks for replying to my post. Yes, NAV is installed on this
system
as
well as all the other 23 systems. Not sure why it would be a problem on
2
but
not the others. I haven't tried disabling it; I will do that when I'm
back
in
the office Mon., just to see.

"Claus" wrote:

Any Antivirus software installed on those boxes? Have you tried
disabling
it?

--
Claus
"rfIPS" <rfIPS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B5C87EFD-B6EE-4EB0-B945-04E2C6AA1AD5@xxxxxxxxxxxxxxxx
I have two desktops in our 25 client LAN that will not allow Remote
Desktop
Connections. I ran a netstat -ano and couldn't find a listing for
port
3389
listening. I also could not telnet in using Telnet command. Terminal
services
is running. I checked that Remote Desktop was selected in the system
properties and that the appropriate users were added for access. I
checked
Windows Firewall and see that it is configured for access. I tried
to
add
Port 3389 and got a message "can't use that port, it is in use for
remote
desktop" or something like that.

Is there something blocking it? How do I find out or, how can I open
it?

I need help! I have a user that needs to be able to access from
home.
BTW,
I
tried to access from outside the LAN and inside the LAN with no
success.

Thx in advance.








.

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