Re: lost mail with Pop3 connector

"Nelson Gonçalves" <NelsonGonalves@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:A0B58D21-98C5-4802-80BE-67F7ED3DB7F3@xxxxxxxxxxxxxxxx
Hi, i have a Exchange server 2003 and we use Pop3 connector to retrieve
Mail
from our ISP. The Problem is that we changed the default STMP domain from
@abcd.com to a new one @bcda.com(and mantained the @abcd.com as a
secondary
smtp domain). The problem is that we did not applied the recipient policy,
so
until we did that, all the mail incoming through pop3 connector from the
@abcd.com and @bcda.com was not delivered to the users.
We have a period of 3 Hours (the time we used to discover the problem),
that
all the mail coming through the Pop3 connector was lost. While i was
searching for the problem i activated the full Log from pop3 connector,
and i
saw that the mail was comming and delivered to the internal users with NO
ERRORS. But the mail was simply not in the users internal mailboxes.
I searched in all the common places (lost mail folders, incoming mail
folders, administrator mail....etc...) and i can't find all this mail.
After i aplied the update policy, all the new incoming mail started to be
delivered to the users without being lost. But we have a period of
time(3/4
hours) that we lost all incoming mail including some very important mail.
I want to know if there is some place that this supposed delivered mail
might be.

The only place I'm aware of where emails *might* be lurking is in one of the
folders under "C:\Program Files\Exchsrv\Mailroot\vsi 1". If there is
anywhere else then I'm sure someone will chip in.

However, I think its almost certain that those e-mails were NDR'd and the
senders are aware that their emails weren't delivered and that those emails
are lost to you forever. If you were expecting some important emails then I
suggest you contact whoever you were expecting it from and ask that they
resend. Sorry.
--
Brian Cryer
www.cryer.co.uk/brian



.

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