RE: Can't access SBS from the Internet
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT]))
- Date: Wed, 09 Jan 2008 08:23:38 GMT
Hi John,
Thanks for posting in our newsgroup.
From your description, I know that you can't access the SBS server fromInternet. If that's not right, please don't hesitate to let me know.
Please let me know the following to make the situation more clearly:
1. Do you have ISA installed?
2. Can the internal users visit Internet?
3. You said "I installed no-ip and registered for a no-ip-domain", did you
get Public IP from your ISP?
4. You said " I found the broadband ip of the router using
www.whatismyip.com". What is the broadband IP you refer to, if that the
Public IP?
Based on my research, I'd like to give you the following suggestions:
Step 1: Since the SBS has two NICs and the network topology is as below,
please ensure on the router you have forwarded the incoming traffic to the
external NIC of SBS server.
{Internet}---{Router}---{SBS Server}---{Switch}---{Client Workstation}
Step 2: Please ensure the SBS server network configuration is has below:
1. External NIC (Network Connection)
IP address: 192.168.1.1
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254 (your Hardware router IP)
DNS: (SBS internal NIC IP as the only entry)
2. Internal NIC (Server Local Area Connection)
IP address: 192.168.0.X
Subnet Mask: 255.255.255.0
Default Gateway: Blank
DNS: (SBS internal NIC IP as the only entry)
Step 3: Pleas rerun the CEICW Wizard to configure the network.
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
If the problem persists, please help me collect the following information
for deep research:
MPS-Report on SBS server
1) Download MPSreport_network from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
2) Run MPSRPT_NETWORK.exe on the server box.
3) The tool will automatically collect the information. This procedure will
take 10~15 minutes.
4) Open Windows Explorer, navigate to the folder:
%SystemRoot%\MPSReports\Network\Reports\Cab\
5) Send the .cab file directly to v-robeli@xxxxxxxxxxxxx with subject:
41264210-Can't access SBS from the Internet.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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<Thread-Topic: Can't access SBS from the Internet
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<From: =?Utf-8?B?Sm9obkE=?= <JohnA@xxxxxxxxxxxxxxxxxxxxxxxxx>
<Subject: Can't access SBS from the Internet
<Date: Tue, 8 Jan 2008 05:04:00 -0800
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<Hi,
<
<It is my 1st time dealing with win2003sbsr2. Installation completed with
no
<probs except the following one:
<
<(I'm giving you full information to help you...help me, if possible)
<
<My server has 2 nics, one of them is connected to my LAN (ip addresses of
<type 192.168.0.X) and the other directly to the Modem/Router Speedtouch
<ST530V6 (192.168.1.254 for the router and 192.168.1.1 for SBS). I use
static
<IPs for the LAN (DHCP disabled on modem/router).
<
<I do my tests using a WinXPProSp2 client. I can login to the domain,
access
<my mailbox (pop3 connector), access the "http://companyweb/default.aspx";
and
<use "remote e-mail access" and everything else there (through LAN), but
the
<problem is that I can't access the server through the internet.
<
<I found the broadband ip of the router using www.whatismyip.com and I'm
<trying to ping there, using another PC and another DSL connection (my 2nd
<one), with no luck.
<(I installed no-ip and registered for a no-ip-domain, but I'm doing the
<tests using directly the ip for the moment..)
<
<I read many posts in here and I've set the modem/router to forward ports
<4125, 443, 25, 21, 3389, 80, 1723 to the SBS ip, but still can't access
the
<server through internet.
<
<I've also noticed something strange: using the server or the xp client to
<login to the router through internet explorer isn't possible! The login
<window appears, but cannot login (I'm using the right user & pass!).
Logging
<in to the same router is possible from another pc that is NOT connected to
<the domain! I'm visiting the router ip address again, but this time I CAN
log
<in using the same user & pass!
<I also tried to use another modem/router (FritzBoxPhone) to connect the
SBS
<to the internet, but this time SBS couldnâ??t access the routers ip
gateway nor
<ping it at all!
<(I configured the SBS using the â??Connect to the internetâ?? wizard from
the
<â??ToDo List after, with or without firewall, still canâ??t access the
gateway!
<Using FritzBox with another PC OUTSIDE the domain, I can do everything!)
<I can't think why this is happening and if it has something to do with my
<main problem (can't access the SBS through internet)...
<Is there something Iâ??m not doing right?
<
<I hope this information helps, please help if you know a way to manage
this.
<Sorry if you read anything stupid, I'm a novice user :-)
<
<Thanks in advance,
<John
<
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