Re: SBS SYSTEM But Oulook Question that I find scary! (Figured Out)

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The option to edit is not shown in the toolbar section under Outlook 2007 that "I" am using here.....
I was blind there... but I also realise now that html, rich text, or text can all be edited easily....

I guess the option is there on other clients PC's but just hidden at the moment!!!!

Thanks for the feedback people very much appreciated.

Gordon



"Gordon Keenan" <gordonian@xxxxxxxxxxxxxxxxx> wrote in message news:C4BD082E-C53F-4168-B32A-6CC531A9B856@xxxxxxxxxxxxxxxx
I have posted this to the outlook side as well but was wondering is anyone else has came across this?

Hi There,

A client of mine is using SBS 2003 and Outlook 2003.
They have been on the telephone to me asking about an issue that has occurred with one of their staff and email being sent.

The member of staff sent an email to an accountant with 2 items in the message on it (no attachments the actual email)
1. Pay user 1 xxx
2. Pay user 2 xxx

There should have been three items mentioned in the email such as:

1. Pay user 1 xxx
2. Pay user 2 xxx
3. Pay user 3 xxx

The accountant received the original email with the 2 items mentioned above and no others from this staff member.

When the manager asked the person about the mistake made, the person said they HAD sent it with three items on it. They checked the sent items and found that the email HAD three items!!!

Now.... this is where I get confused and scared!!!!

The manager has been double checking the email side and found that if he goes into the sent items folder, and double clicks the email that was sent, he can amend it to anything he wants, and it then saves it!!!! Other email in the sent items cannot have any changes done, as you would expect!!!!!

Now the thing is... HOW DOES OUTLOOK ALLOW YOU TO EDIT AND SAVE A SENT ITEM? Surely this defeats the point of email? I could email someone saying that the support will be 2500.00 a year, they agree, and I then change them 25000.00 a year and can prove it by showing the SENT EMAIL after I amend it somehow!!! I have tried to send emails out etc and cannot, but for some reason in this persons email sent items you can with this one and a few others!!!

Can anyone please give me an idea on how this can be possible?

Many thanks

Gordon


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