RE: MISSING PERFORMANCE COUNTERS



Hello David,

Thank you for your update.

Please feel free to take your time. I was just writing to say that I hope
everything is going well.

If there's anything else I can do for you, please do not hesitate to let me
know.

Thank you and have a nice day,

Happy New Year!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: MISSING PERFORMANCE COUNTERS
| thread-index: AchNz2nTX9EbbS2SQVyc6g5wjaOkCQ==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?RGF2aWQgS2xpY2g=?= <david@xxxxxxxxxxxxxxxx>
| References: <8E4BE5B5-DE9C-417D-A699-382004351E84@xxxxxxxxxxxxx>
<2j8Ss4bTIHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: MISSING PERFORMANCE COUNTERS
| Date: Wed, 2 Jan 2008 22:11:00 -0800
| Lines: 199
| Message-ID: <6DFCFB88-5434-48D9-89BD-624906BA4516@xxxxxxxxxxxxx>
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|
| I'll try that. Probably be Friday before I can do it and get back.
Thanks.
| --
| David
|
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello David,
| >
| > Thank you for posting here. Let's also thank Merv for the input.
| >
| > According to your description, I understand that some data missing from
| > your SBS performance report. If I have misunderstood the problem,
please
| > don't hesitate to let me know.
| >
| > Based on my research, I suggest we try the following steps to see if we
can
| > resolve this issue:
| >
| > Step 1: The performance report is created by Health Monitor on SBS. I
think
| > the Health Monitor may corrupted. I suggest you reinstall Health
Monitor on
| > SBS:
| > 1. Remove Health Monitor from Add/Remove programs Microsoft Health
Monitor
| > 2.1
| > 2. Reboot
| > 3. Run Setup from "cd-rom drive:\disk3\HEALTHMON21\I386"
| > 4. Reboot
| >
| > Step 2: Please reinstall Monitoring component on SBS:
| >
| > Reinstall monitoring component
| > ================
| > Note: Please make a full backup of the SBS 2003 server before the
following
| > steps.
| >
| > I. Uninstall Monitoring
| >
| > 1. Click Start, click Control Panel, and then click Add or Remove
| > Programs.
| > 2. Select Windows Small Business Server 2003 and then click
| > Change/Remove. The Setup Wizard appears.
| > 3. Click Next to start the wizard.
| > 4. On the Windows Configuration page, click Next.
| > 5. On the Component Selection page, in the Action column, change
| > Server Tools to Maintenance, change Monitoring component to Remove, and
| > then click Next.
| > 6. On the Component Summary page, click Next.
| > 7. Click Finish.
| >
| > II. Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)
| >
| > In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
| > (SBSMONITORING) and then click Remove. A dialog box appears. To confirm
| > that you want to remove, click Yes.
| >
| > III. Rename the folder
| >
| > Start Windows Explorer, and then locate and rename the following folder:
| >
| > C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING
| >
| > to C:\Program Files\Microsoft SQL Server\Old.MSSQL$SBSMONITORING
| >
| > IV. Use Registry Editor to delete the following registry key:
| >
| > HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\Monitoring
| > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMonitoring
| >
| > V. Install the Monitoring component
| >
| > 1. In Add or Remove Programs, select Windows Small Business Server
| > 2003 and then click Change/Remove. The Setup Wizard appears.
| > 2. Click Next.
| > 3. On the Windows Configuration page, click Next.
| > 4. On the Component Selection page, in the Action column, change
| > Server Tools to Maintenance, change Monitoring component to Install,
and
| > then click Next.
| > 5. On the Logon Information page, click Next.
| > 6. On the Component Summary page, click Next.
| > 7. Click Finish.
| >
| > Step 3: After reinstall Health Monitor and Monitoring component, we
need to
| > run CEICW:
| > Go through the follow KB and rerun CEICW carefully.
| >
| > How to configure Internet access in Windows Small Business Server 2003
| > http://support.microsoft.com/kb/825763/en-us
| >
| > If we cannot resolve the issue after we perform the above steps, please
| > help me collect some information for further investigation:
| >
| > 1. Please send the performance report to me.
| >
| > 2. Gather MPS network report on SBS:
| >
| > a. Download MPSrepot_network from
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_NETWORK.EXE
| >
| > b. Run MPSRPT_NETWORK.exe.
| >
| > c. The tool will automatically collect the information. This procedure
will
| > take 10~15 minutes.
| >
| > d. Open Windows Explorer, navigate to the folder:
| > %SystemRoot%\MPSReports\Network\Reports\Cab\
| >
| > e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Happy New Year!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: MISSING PERFORMANCE COUNTERS
| > | thread-index: AchM3m7JiYsImpChSROTZSX6U+N2qg==
| > | X-WBNR-Posting-Host: 207.46.193.207
| > | From: =?Utf-8?B?RGF2aWQgS2xpY2g=?= <david@xxxxxxxxxxxxxxxx>
| > | Subject: MISSING PERFORMANCE COUNTERS
| > | Date: Tue, 1 Jan 2008 17:26:00 -0800
| > | Lines: 16
| > | Message-ID: <8E4BE5B5-DE9C-417D-A699-382004351E84@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:84251
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | It appears the the data base of performance counters in my SBS
2003,
| > SP2,
| > | all current updates, has problems. The daily server performance
report
| > has
| > | no data for disk usage, performance or top 5 processes. Also,
perfmon
| > does
| > | not list the normal OS performance counters, such as processor,
logical
| > disk,
| > | paging file, but does have what appears to be the things added after
the
| > OS,
| > | .net, SQL, exchange...
| > |
| > | I've followed the instructions of KB300956 to rebuild the
performance
| > | library files (expanded and copied in perfc009.dat and perfh009.dat,
made
| > the
| > | registry changes (must me a 100 performance entries), and run lodctl
/R.
| > No
| > | change in the counters displayed in perfmon.
| > |
| > | Anyone have any suggestions? Perhaps this belongs in the win 2003
| > group,
| > | since it does not appear to be an SBS unique problem.
| > | --
| > | David
| > |
| >
| >
|

.



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