Re: Exchange in Recovery Mode

Hi David,

Please help me collect the information I requested.

Pease also read the "Recovering Deleted Items or Purged Mailboxes Using a
Recovery Storage Group in Exchange Server 2003"

In page 78 of the following white paper:

How to Restore Online Backup Sets to a Recovery Storage Group
http://technet.microsoft.com/en-us/library/aa998370.aspx

I am looking forward to hear from you.

Happy New Year!

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

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=====================================================

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--------------------
<Thread-Topic: Exchange in Recovery Mode
<thread-index: AchJr0tXMn7c6ObXTYO97gR5RqYuHQ==
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<From: =?Utf-8?B?RGF2aWQ=?= <David@xxxxxxxxxxxxxxxxxxxxxxxxx>
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<37563291-BFB9-4480-B8BD-BDBD7747EB18@xxxxxxxxxxxxx>
<OB#YUAZSIHA.6036@xxxxxxxxxxxxxxxxxxxx>
<Subject: Re: Exchange in Recovery Mode
<Date: Fri, 28 Dec 2007 16:11:01 -0800
<Lines: 314
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<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:83858
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<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Hi
<
<Thanks for your input.
<
<Your first assumption is quite correct. The box was loaded quite
separately
<and the AD is just wizard configured copy not a restore from the original
<machine. It is, in fact, a quite different entity and was created several
<months after the original load.
<--
<David @ Solsletta
<
<
<"SuperGumby [SBS MVP]" wrote:
<
<> therein lies the problem.
<>
<> I was going to ask how you have created this 'backup box' and how you
are
<> maintaining sync with the current AD. Matter of fact, I better ask just
<> that.
<>
<> _IF_ you installed SBS to your production box then installed SBS into
the
<> backup box using the same AD name but a 'normal' installation you do not
<> have a copy of your AD, you have two AD's with the same name but being
<> completely different entities. Tell us a little about your process.
<>
<> "David" <David@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
<> news:37563291-BFB9-4480-B8BD-BDBD7747EB18@xxxxxxxxxxxxxxxx
<> > Robert
<> >
<> > Thanks. I'll have to do that this evening when I come back off-site.
<> >
<> > Last time I tried to email you directly it failed with the message in
my
<> > earlier response. Do you want to email me directly so you can reply:
<> >
<> > david@[nospam]solsletta.co.uk
<> >
<> > Unfortunately all the mailbox GUIDs will be newer than those in the
backup
<> > as they were created on this backup box well after the production
server
<> > was
<> > loaded.
<> > --
<> > David @ Solsletta
<> >
<> >
<> > "v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li" wrote:
<> >
<> >> Hi David,
<> >>
<> >> Thanks for your reply.
<> >>
<> >> Please don't delete and then recreate the accounts. Doing so will
create
<> >> new msExchangeMailboxGuid. If we continue to use exmerge, the tool
will
<> >> look for older msExchangeMailboxGuid, but that doesn't exist so the
<> >> export
<> >> will fail.
<> >>
<> >> Please help me collect the following information and I need to do deep
<> >> research:
<> >>
<> >> 1. Screen shot of the Mailboxes in ESM and error message when you run
<> >> Exmerge.
<> >>
<> >> 2. Which of the following accounts have mailboxes?
<> >>
<> >> DEBRA, GILES.CHORLEY, IAN, IANW and PANDA.SECURITY
<> >>
<> >> 3. Exmerge.log
<> >>
<> >> 4. application event log:
<> >>
<> >> 1) Click Start -> Run, type EVENTVWR.MSC and click OK.
<> >> 2) Right click the Application Event, select Save Log File as, save
it to
<> >> .evt file.
<> >> 3) Email me the file
<> >>
<> >> 5. backupxx.log files in the folder "C:\Documents and
<> >> Settings\Administrator\Local Settings\Application
Data\Microsoft\Windows
<> >> NT\NTBackup\data"
<> >>
<> >> Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
<> >> 41158569-Exchange in Recovery Mode.
<> >>
<> >> I am looking forward to hear from you.
<> >>
<> >> Best regards,
<> >>
<> >> Robert Li(MSFT)
<> >>
<> >> Microsoft CSS Online Newsgroup Support
<> >>
<> >> Get Secure! - www.microsoft.com/security
<> >>
<> >> =====================================================
<> >>
<> >> This newsgroup only focuses on SBS technical issues. If you have
issues
<> >> regarding other Microsoft products, you'd better post in the
<> >> corresponding
<> >> newsgroups so that they can be resolved in an efficient and timely
<> >> manner.
<> >> You can locate the newsgroup here:
<> >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> >>
<> >> When opening a new thread via the web interface, we recommend you
check
<> >> the
<> >> "Notify me of replies" box to receive e-mail notifications when there
are
<> >> any updates in your thread. When responding to posts via your
newsreader,
<> >> please "Reply to Group" so that others may learn and benefit from your
<> >> issue.
<> >>
<> >> Microsoft engineers can only focus on one issue per thread. Although
we
<> >> provide other information for your reference, we recommend you post
<> >> different incidents in different threads to keep the thread clean. In
<> >> doing
<> >> so, it will ensure your issues are resolved in a timely manner.
<> >>
<> >> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> >> check http://support.microsoft.com for regional support phone numbers.
<> >>
<> >> Any input or comments in this thread are highly appreciated.
<> >>
<> >> =====================================================
<> >>
<> >> This posting is provided "AS IS" with no warranties, and confers no
<> >> rights.
<> >>
<> >> --------------------
<> >> <Thread-Topic: Exchange in Recovery Mode
<> >> <thread-index: AchJMtJGJj65/zWMRIa/oy6SCFs7IA==
<> >> <X-WBNR-Posting-Host: 207.46.19.168
<> >> <From: =?Utf-8?B?RGF2aWQ=?= <David@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> >> <References: <71834A60-F198-4C4A-9AF9-DC34FBFE2BB5@xxxxxxxxxxxxx>
<> >> <#zrtkhRQIHA.3516@xxxxxxxxxxxxxxxxxxxx>
<> >> <B2D95A3C-A848-4C18-8CE0-55C4E9E98A3A@xxxxxxxxxxxxx>
<> >> <updJ5UbQIHA.5016@xxxxxxxxxxxxxxxxxxxx>
<> >> <9B52FD2A-CFB5-417F-8BD1-B2C1796DC0CC@xxxxxxxxxxxxx>
<> >> <2oIrx#gQIHA.360@xxxxxxxxxxxxxxxxxxxxxx>
<> >> <912E831A-6BDF-4675-A83B-3AD81A29DF98@xxxxxxxxxxxxx>
<> >> <xkQ8I#SSIHA.7756@xxxxxxxxxxxxxxxxxxxxxx>
<> >> <Subject: Re: Exchange in Recovery Mode
<> >> <Date: Fri, 28 Dec 2007 01:20:00 -0800
<> >> <Lines: 314
<> >> <Message-ID: <AEB768BF-D401-45A8-8244-B4A92F69EEFA@xxxxxxxxxxxxx>
<> >> <MIME-Version: 1.0
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<> >> < charset="Utf-8"
<> >> <Content-Transfer-Encoding: 7bit
<> >> <X-Newsreader: Microsoft CDO for Windows 2000
<> >> <Content-Class: urn:content-classes:message
<> >> <Importance: normal
<> >> <Priority: normal
<> >> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
<> >> <Newsgroups: microsoft.public.windows.server.sbs
<> >> <Path: TK2MSFTNGHUB02.phx.gbl
<> >> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:83774
<> >> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> >> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> >> <
<> >> <Robert
<> >> <
<> >> <Many thanks. That makes perfect sense. In fact I do need those
<> >> mailboxes
<> >> <and the users. In ADUC all of these users exist and some of the
users
<> >> are
<> >> <still shown as having mailboxes whilst some aren't. However in
Exchange
<> >> <System Manager there are no mailboxes. So I guess the simplest
solution
<> >> is
<> >> <to delete and recreate the user accounts in ADUC without mailboxes
<> >> before
<> >> <retrying Exmerge?
<> >> <--
<> >> <David @ Solsletta
<> >> <
<> >> <
<> >> <"v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li" wrote:
<> >> <
<> >> <> Hi David,
<> >> <>
<> >> <> Thanks for your reply.
<> >> <>
<> >> <> From the logs I found the following:
<> >> <>
<> >> <> [22:49:40] Error! Cannot identify the user with the
msExchMailboxGuid
<> >> <> \9Bv0\0E\F1\8A\29\40\A2\E1\1B\15\13n\0C\0A. The legacyExchangeDN is
<> >> <> /O=MACPROSOL/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=DEBRA.
<> >> <> [22:49:40] Error! Cannot identify the user with the
msExchMailboxGuid
<> >> <> \98\03\BEQ4\FA\00I\A4\AAD\AD\12Eh\0A. The legacyExchangeDN is
<> >> <> /O=MACPROSOL/OU=FIRST ADMINISTRATIVE
<> >> GROUP/CN=RECIPIENTS/CN=GILES.CHORLEY.
<> >> <> [22:49:40] Error! Cannot identify the user with the
msExchMailboxGuid
<> >> <> m\06O\86\FF\85\C1E\9B\3DPs\2B\02G\AB. The legacyExchangeDN is
<> >> <> /O=MACPROSOL/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=IAN.
<> >> <> [22:49:40] Error! Cannot identify the user with the
msExchMailboxGuid
<> >> <> \40\26M3\81\0FaI\A0\C3\F3\3F\14\29\E1\22. The legacyExchangeDN is
<> >> <> /O=MACPROSOL/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=IANW.
<> >> <> [22:49:40] Error! Cannot identify the user with the
msExchMailboxGuid
<> >> <> \3A\DAp\9B\AFo\EBE\A1\1D\27\FFtnL\9E. The legacyExchangeDN is
<> >> <> /O=MACPROSOL/OU=FIRST ADMINISTRATIVE /O=MACPROSOL/OU=FIRST
<> >> ADMINISTRATIVE
<> >> <> GROUP/CN=RECIPIENTS/CN=PANDA.SECURITY.
<> >> <>
<> >> <> This issue occurs if the original user account for a mailbox has
been
<> >> <> deleted (We can found the deleted users are DEBRA, GILES.CHORLEY,
IAN,
<> >> IANW
<> >> <> and PANDA.SECURITY) . When you run the Exmerge tool against the
<> >> recovery
<> >> <> storage group, the tool searches for the msExchMailboxGuid
attribute
<> >> of
<> >> the
<> >> <> user account that was originally connected to the mailbox. If the
tool
<> >> <> cannot find the attribute, it returns the error that is described
in
<> >> the
<> >> <> "Symptoms "section.
<> >> <>
<> >> <> More info:
<> >> <> You receive an error message when you use the Exmerge tool to
retrieve
<> >> a
<> >> <> list of mailboxes from a recovery storage group in Exchange Server
<> >> 2003
<> >> <> http://support.microsoft.com/?id=919088
<> >> <>
<> >> <> If the deleted mailboxes are not needed, you can safely ignore the
<> >> error
<> >> <> and just exporting the existing PST to mailbox store.
<> >> <>
<> >> <> If you'd like to recovery the deleted mailbox in backup, we have to
<> >> create
<> >> <> a additional new storage group. Due to Exchange Standard
limitation,
<> >> we
<> >> <> can't create additional storage group. So we can't continue the
<> >> <> troubleshooting steps in Recovery Storage group. You can try to
<> >> restore
<> >> the
<> >> <> backup in Mailbox Store in First Storage Group:
<> >> <>
<> >> <> 1. Delete Recovery Storage Group.
<> >> <>
<> >> <> 2. Restore backup to Mail Store in First Storage Group and mount
the
<> >> Store.
<> >> <>
<> >> <> 3. Recreate the deleted users in ADUC. Please don't create users
via
<> >> SBS
<> >> <> Add User Wizard because the tool will create mailbox automatically.
<> >> <>
<> >> <> Note: Please create users accounts manually in
<> >> <> Domain.local\MyBusiness\Users\SBSUsers.
<> >> <>
<> >> <> 4. Reconnect the deleted mailboxes.
<> >> <>
<> >> <> 1) Click Start, point to Programs, point to Microsoft Exchange,
and
<> >> then
<> >> <> click System Manager.
<> >> <> 2) Expand Administrative Groups, and then expand
<> >> AdministrativeGroupName.
<> >> <> 3) Expand Servers, expand ServerName, and then expand
<> >> StorageGroupName.
<> >> <> 4) Expand Mailbox Store, right-click Mailboxes, and then click Run
<> >> Cleanup
<> >> <> Agent.
<> >> <> 5) Right-click the mailbox that you want to recover, and then click
<> >> <> Reconnect.
<> >> <> 6) In the list of Active Directory accounts that appear, click the
<> >> user
<> >> <> account that you want the mailbox to connect to, and then click OK.
<> >> <> 7) Quit Exchange System Manager.
<> >> <>
<> >> <> 5. Run the SBS Change User Permission wizard to set the default
user
<> >> <> permissions for new accounts:
<> >> <>
<> >> <> 1) Open Server Management and click Users.
<> >> <> 2) Click Change User Permission and then click Next.
<> >> <> 3) Click User Template and then click Next.
<> >> <> 4) Click the users' accounts, click Add,
<> >> <> 5) Click Next and then click Finish.
<> >> <>
<> >> <> If you still can't restore the backup, please help me collect the
<> >> following
<> >> <> information for deep research:
<> >> <>
<> >> <> 1. application event log:
<> >> <>
<> >> <> 1) Click Start -> Run, type EVENTVWR.MSC and click OK.
<> >> <> 2) Right click the Application Event, select Save Log File as,
save it
<> >> to
<> >> <> .evt file.
<> >> <> 3) Email me the file
<> >> <>
<> >> <> 2. backupxx.log files in the folder "C:\Documents and
<> >> <> Settings\Administrator\Local Settings\Application
<> >> Data\Microsoft\Windows
<> >> <> NT\NTBackup\data"
<> >> <>
<> >> <> Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
<> >> <> 41158569-Exchange in Recovery Mode.
<> >> <>
<> >> <> I am looking forward to hear from you.
<> >> <>
<> >> <> If you need further assistance, please don't hesitate to let me
know.
<> >> <>
<> >> <> Best regards,
<> >> <>
<> >> <> Robert Li(MSFT)
<> >> <>
<> >> <> Microsoft CSS Online Newsgroup Support
<> >> <>
<> >> <> Get Secure! - www.microsoft.com/security
<> >> <>
<> >> <> =====================================================
<> >> <>
<> >> <> This newsgroup only focuses on SBS technical issues. If you have
<> >> issues
<> >> <> regarding other Microsoft products, you'd better post in the
<> >> corresponding
<> >> <> newsgroups so that they can be resolved in an efficient and timely
<> >> manner.
<

.

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