Re: RDP into Small Business Server 2003


Hi Walter,

Thanks for posting back.

I am glad to know the issue was resolved. I'd like to make a summary for
this post:

Symptoms: Remote Desktop doesn't work when trying to connect to the SBS
Server from internal or external. However, RWW still works.

Cause: SP2 or related updates were not installed properly.

Solution: Install related updates, reinstall SP2.

For future postings, I would like to list the following information as a
guideline when submitting new posts in the future. This information will
help us to understand the issue and situation more quickly. Thank you!

1. Has the server/client/product ever worked?
2. If so, what changed?
3. What service packs and updates were applied?
4. What are the steps to reproduce the problem?
5. Does it happen the same way on any other systems?
6. Please provide the exact error message with any screenshots, if possible.

If you need any assistance in the future, please feel free to post in our
newsgroup.

Best regards,

Shawn Shao
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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