RE: Exchange no longer deleting Message Tracking Logs older than x

Robert,

firstly, thanks for the help and patience with this.

In the meantime have tested with logs set to keep 10 days and set to keep 15
days.

All is now working.
(it actually keeps 16/17 days but this is fine, MS note that the current day
is not counted anyway).

Thanks indeed.

Ken

"Robert Li [MSFT]" wrote:

Hi Ken,

Thanks for your reply.

Please monitoring the system for 15 days to see if the logs will be removed
automatically. If you have any update, you can either e-mail to
v-robeli@xxxxxxxxxxxxx with subject: 41009334-Exchange no longer deleting
Message Tracking Logs older than x day, or post in this thread directly.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Thread-Topic: Exchange no longer deleting Message Tracking Logs older than
x
<thread-index: Acg2TlOVgGmubf7TT12oX5iYnreiUQ==
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<Subject: RE: Exchange no longer deleting Message Tracking Logs older than x
<Date: Tue, 4 Dec 2007 00:19:01 -0800
<Lines: 313
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<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Hi Robert,
<
<Have set to 15 days - will of course be a while until I have more results
<for you.
<
<Is there a real email adress where I can keep in contact regarding this -
<rather than making this thread any longer until we have a result?
<
<
<Ken
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Ken,
<>
<> Thanks for your reply.
<>
<> Based on my experience, this issue may be related to server performance.
<> When we made Exchange related changes, most of time, we don't need to
<> restart all services, just on of them.
<>
<> Please set the set longer time (such as 15 days) to see if Exchange
Message
<> Tracking will be removed automatically.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Exchange no longer deleting Message Tracking Logs older
than
<> x
<> <thread-index: AcgzNI63DUDeVSMKSDa4KQ+RGbJbsw==
<> <X-WBNR-Posting-Host: 207.46.192.207
<> <From: =?Utf-8?B?S2VuLVQ=?= <KenT@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <References: <9277245A-2D18-468E-83C9-D46C583727FD@xxxxxxxxxxxxx>
<> <06o6R9LLIHA.7908@xxxxxxxxxxxxxxxxxxxxxx>
<> <86DB829B-5147-4CD0-9375-D10B7CA4357C@xxxxxxxxxxxxx>
<> <boVJFwcLIHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
<> <Subject: RE: Exchange no longer deleting Message Tracking Logs older
than x
<> <Date: Fri, 30 Nov 2007 01:37:00 -0800
<> <Lines: 315
<> <Message-ID: <E86414F0-5E0A-44E5-B68B-2B5BE75C2D55@xxxxxxxxxxxxx>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 7bit
<> <X-Newsreader: Microsoft CDO for Windows 2000
<> <Content-Class: urn:content-classes:message
<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:79113
<> <NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Robert,
<> <
<> <have been checking daily and up to now the logs are being deleted daily
at
<> <01:00
<> <
<> <I suspect that we have an occasional performance issue....
<> <If Exchange is dealing with a large number of events, spam attempts etc
at
<> <01:00 then it decides to not delete the logs.
<> <
<> <I also suspect that after I changed to number of days before dletion
and
<> <re-started smtp (as per MS support article) then something was not
quite
<> <right, and that a server reboot set it right agin.
<> <I wonder if a full restart of ALL exchange services was needed, rather
<> than
<> <just smtp service.
<> <
<> <If and when I can, I will set the log deletion up to 10 or 15 days and
see
<> <what happens.
<> <If it starts not deleting again, I will post or conatct you and send
the
<> <detailed analysis stuff.
<> <
<> <Sounds fair?
<> <
<> <Ken
<> <
<> <
<> <"Robert Li [MSFT]" wrote:
<> <
<> <> Hi Ken,
<> <>
<> <> Thanks for your reply.
<> <>
<> <> Since you set to delete the logs older than 7 days, you shouldn't
have 9
<> <> days' logs. The issue may be caused by server performance. Please
<> <> monitoring the system for two days to see if the problem can be
<> reproduced.
<> <> If the problem persists, please help me collect the MPS Report for
deep
<> <> research.
<> <>
<> <> I am looking forward to hear from you.
<> <>
<> <> If you need further assistance, please don't hesitate to let me know.
<> <>
<> <> Best regards,
<> <>
<> <> Robert Li(MSFT)
<> <>
<> <> Microsoft CSS Online Newsgroup Support
<> <>
<> <> Get Secure! - www.microsoft.com/security
<> <>
<> <> =====================================================
<> <>
<> <> This newsgroup only focuses on SBS technical issues. If you have
issues
<> <> regarding other Microsoft products, you'd better post in the
<> corresponding
<> <> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <> You can locate the newsgroup here:
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <>
<> <> When opening a new thread via the web interface, we recommend you
check
<> the
<> <> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> <> any updates in your thread. When responding to posts via your
<> newsreader,
<> <> please "Reply to Group" so that others may learn and benefit from
your
<> <> issue.
<> <>
<> <> Microsoft engineers can only focus on one issue per thread. Although
we
<> <> provide other information for your reference, we recommend you post
<> <> different incidents in different threads to keep the thread clean. In
<> doing
<> <> so, it will ensure your issues are resolved in a timely manner.
<> <>
<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <> check http://support.microsoft.com for regional support phone numbers.
<> <>
<> <> Any input or comments in this thread are highly appreciated.
<> <>
<> <> =====================================================
<> <>
<> <> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<> <>
<> <> --------------------
<> <> <Thread-Topic: Exchange no longer deleting Message Tracking Logs
older
<> than
<> <> x
<> <> <thread-index: Acgs53uLs/VR3uh7TqK8VnxziKJZ1Q==
<> <> <X-WBNR-Posting-Host: 207.46.19.197
<> <> <From: =?Utf-8?B?S2VuLVQ=?= <KenT@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <> <References: <9277245A-2D18-468E-83C9-D46C583727FD@xxxxxxxxxxxxx>
<> <> <06o6R9LLIHA.7908@xxxxxxxxxxxxxxxxxxxxxx>
<> <> <Subject: RE: Exchange no longer deleting Message Tracking Logs older
<> than x
<> <> <Date: Thu, 22 Nov 2007 01:10:10 -0800
<> <> <Lines: 180
<> <> <Message-ID: <86DB829B-5147-4CD0-9375-D10B7CA4357C@xxxxxxxxxxxxx>
<> <> <MIME-Version: 1.0
<> <> <Content-Type: text/plain;
.

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