Re: IIS Messed UP... must reboot?

Hi Mike,

Thanks for posting in our newsgroup.

From your description, I know that sometimes, you can't visit websites on
SBS and after reboot, the IIS works again. If that's not right, please
don't hesitate to let me know.

Please let me know the following to make the situation more clearly:

1. When the issue occurs, can you ping the server or visit shared folders
on SBS?
2. Can you see in IIS the websites or server shows stop status?

Based on my experience, I'd like to give you the following suggestions:

Step 1: The problem may be caused by the NIC on the Server, please ensure
the NIC is in the HCL list. Also please contact the manufacture to install
the latest driver.

More info:

Windows Server Catalog of Tested Products
http://www.windowsservercatalog.com/

Step 2: The issue may be caused by third party software (such as third
party firewall). Please make a clean boot to make sure the problem is not
caused third party software:

1. Click Start->Run...->type msconfig and press Enter.
2. Click Services tab and select Hide All Microsoft Services and Disable
All third party Services.
3. Click Startup tab and Disable All startup items.
4. Click OK and choose Restart.
5. After reboot, check whether the problem still occurs.
6. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root cause
of this issue.

Step 3: If you installed Windows 2003 SP2 on SBS server, it may cause
network problem, please Disable Receive Side Scaling and offloading support.

To disable Receive Side Scaling:

1. Click Start, click Run, type ncpa.cpl, and then click OK.
2. Right-click a network adapter object, and then click Properties.
3. Click Configure, and then click the Advanced tab.
4. In the Property list, click Receive Side Scaling, click Disable in the
Value list, and then click OK.

To disable offloading support

1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
3. In the details pane, right-click EnableTCPA, and then click Modify.
4. In the Value data box, type 0 (zero), and then click OK.
5. Exit Registry Editor.
6. Restart the computer.

More info:
You may experience network-related problems after you install Windows
Server 2003 SP2 or the Scalable Networking Pack on a Windows Small Business
Server 2003-based computer
http://support.microsoft.com/kb/936594

If the problem persists , please help me collect the following information
for deep research:

1. What important change did you make recently?

2.MPS Report

1) Download MPS report tool from:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
2) Run the MPSRPT_SETUPPerf.exe on the server box.
3) Wait for 10~15 minutes.
4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
5) Send the .cab file to v-robeli@xxxxxxxxxxxxx with subject: 41112625-IIS
Messed UP... must reboot.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Subject: Re: IIS Messed UP... must reboot?
<From: tcv <thecomputervalet@xxxxxxxxxxx>
<References: <Xns9A02A9F23A69Bthecomputervaletgeem@xxxxxxxxxxxxx>
<eFX9xU4OIHA.1212@xxxxxxxxxxxxxxxxxxxx>
<Organization: Eeeeevil, Inc.
<Message-ID: <Xns9A02B9C65DC7Ethecomputervaletgeem@xxxxxxxxxxxxx>
<User-Agent: Xnews/5.04.25
<Newsgroups: microsoft.public.windows.server.sbs
<Date: Mon, 10 Dec 2007 16:15:47 -0800
<NNTP-Posting-Host: c-76-30-42-139.hsd1.tx.comcast.net 76.30.42.139
<Lines: 1
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:81215
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<"Lanwench [MVP - Exchange]"
<<lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
<news:eFX9xU4OIHA.1212@xxxxxxxxxxxxxxxxxxxx:
<
<> What about issreset in a command prompt?
<>
<> (Of course, it would be nice not to have to do any of these, but instead
<> deal with to the core/crux of the problem making the steps necessary).
<
<Have not tried that. I will next time.
<
<This is pretty darn rare for us, considering the number of SBS we
<administer. Perhaps there's a way to better troubleshoot it??
<
<m
<

.

Relevant Pages

  • Re: RWW Timing
    ... If you have installed ISA, ... Expand the server node and highlight ''Monitoring''. ... In the following website you can find many useful resources related to SBS ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • Re: R2 w/ISA User type account cannot use my companys internal website
    ... Alerts\Core Server Alerts ... Microsoft CSS Online Newsgroup Support ... And our product group is still reviewing the impact of the upgrade SBS ...
    (microsoft.public.windows.server.sbs)
  • RE: Fax monitor incoming + outgoing calls?
    ... Perform clean boot on the SBS server. ... Uninstall and reinstall the windows fax service from Add/Remove ... Uninstall and reinstall the SBS fax services from Add/Remove ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • Re: Active X issue
    ... the client workstations and SBS server will not sync successfully. ... we must first make sure that the Time service on the SBS ... so that the client workstation could synchronize ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • Re: Some Questions
    ... remote pop3 which is hosted by Burst Data in Philadelphia. ... server from an outside connection. ... Logon to one of the client workstations in the SBS network. ... = e = Restart the Microsoft Connector for POP3 Mailboxes. ...
    (microsoft.public.windows.server.sbs)