Re: VSS Errors in Event Log

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I've now gone through the suggested steps 1 to 3. These are the errors that
are now listed:

EventID 12289

Volume Shadow Copy Service error: Unexpected error
RegQueryValueExW(CLSID,,...). hr = 0x80070002.



EventID 8193

Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80070057.



EventID 11

Volume Shadow Copy Service information: The COM Server with CLSID
{faf53cc4-bd73-4e36-83f1-2b23f46e513e} and name VSSEvent cannot be started.
[0x80070057]



EventID 20

Volume Shadow Copy Service error: A critical component required by the
Volume Shadow Copy service is not registered. This might happened if an
error occurred during Windows setup or during installation of a Shadow Copy
provider. The error returned from CoCreateInstance on class with CLSID
{faf53cc4-bd73-4e36-83f1-2b23f46e513e} and Name VSSEvent is [0x80040154].





I'll try a clean boot tonight and see what happens!









"Manfred Zhuang [MSFT]" <v-mzhuan@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:UPH8jaYNIHA.4380@xxxxxxxxxxxxxxxxxxxxxxxxx
Hello Waggers,

Thank you for posting here.

From your post, I understand that error 11 and error 12292 are found in
event log. If I have misunderstood your concern, please feel free to
correct me.

Firstly I would like to confirm if Open File Manager is installed on the
server. If yes, I suggest you temporarily uninstall it and check if the
issue persists.

If it does not work, let's move on:

Step 1:
======
Click Start-->Run, type CMD and click OK.

Then run following command one by one:

C:\WINDOWS\system32>net stop vss

C:\WINDOWS\system32>net stop swprv

C:\WINDOWS\system32>vssvc /register

C:\WINDOWS\system32>regsvr32 / swprv.dll

C:\WINDOWS\system32>regsvr32 /i swprv.dll

C:\WINDOWS\system32>regsvr32 /i eventcls.dll

C:\WINDOWS\system32>regsvr32 es.dll

C:\WINDOWS\system32>regsvr32 stdprov.dll

C:\WINDOWS\system32>regsvr32 vssui.dll

C:\WINDOWS\system32>regsvr32 msxml.dll

C:\WINDOWS\system32>regsvr32 msxml3.dll

C:\WINDOWS\system32>regsvr32 msxml4.dll

C:\WINDOWS\system32>regsvr32 msxml2.dll

C:\WINDOWS\system32>regsvr32 msxml2r.dll

Restart the server and check if the issue persists.

Step 2:
======
Checked the Path in the Registry Key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-0
0805fc79216}\EventClasses\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}-{00000000-0
000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Check the string "TypeLib" value, the path should be
%windir%\system32\EVENTCLS.DLL

For example: C:\WINDOWS\system32\EVENTCLS.DLL

If the path is wrong, please correct it.

Step 3:
======
1. Click Start-->Run, type regedit and click OK.
2. Search for following string:

790f2886-9889-4c99-8ef5-531add05d044

3. Please export the key found for backup purpose.
4. Delete all the keys found in registry.
5. Restart the server and check if the issue persists.

Step 4: Prepare a Clean Boot environment on the server.
=================
1. Click Start and Click Run, and in the "Open" line, type in "MSCONFIG"
(without the quotation marks) and click OK.
2. Under the Service tab, check "Hide All Microsoft Services", and then
click "Disable All" button. In this way, we can disable all the services
which belong to third-party programs.
3. Under the Startup tab, click "Disable All" button.

4. Click OK.
5. Choose Yes to restart the computer.
6. Check "Don't show this message or launch the system configuration
utility when Windows starts".
7. Please check if the issue persists.

NOTE: We can check on Normal Startup in the General tab to roll back to
Normal Mode after we get this issue resolved.

I hope the above information is helpful to you. If the problem still
occurs, please help me gather following information:

1. Please export following registry key, compress it and send it to
v-mzhuan@xxxxxxxxxxxxx:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\

2. Please download the MPS Report tool from the following link and run it
on the SBS server, then send the generated CAB file to my mailbox
v-mzhuan@xxxxxxxxxxxxx for further investigation so that we can find what
the root cause is:

http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE

For your information:
http://www.microsoft.com/downloads/details.aspx?FamilyId=CEBF3C7C-7CA5-408F-
88B7-F9C79B7306C0&displaylang=en

Please try the above steps at your earliest convenience. If you have any
concern, please feel free to let me know.

Best regards,

Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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--------------------
| From: "Waggers" <Waggers@xxxxxxxxxxxxxxxx>
| References: <OXaI9XNMIHA.5208@xxxxxxxxxxxxxxxxxxxx>
<E7E4B36D-8E2E-4536-9A0D-040D1AB42743@xxxxxxxxxxxxx>
| Subject: Re: VSS Errors in Event Log
| Date: Wed, 28 Nov 2007 08:25:43 -0000
| Lines: 52
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
| X-RFC2646: Format=Flowed; Response
| Message-ID: <uwuuFhZMIHA.5224@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: no-dns-yet.demon.co.uk 62.49.123.35
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:78502
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Many thanks for the respomse.
|
| I, stupidly, forgot to mention the OS details. SBS 2003 Premim R2 (but
| without ISA), all fully updated.
|
| Sorry, I don't know what RC2 is and, I can't see if SQL has SP2
installed
| (do you know where I look?). However, I've just re-run Microsoft Update
and
| there is nothing listed.
|
| Waggers
|
|
|
|
| "Kevin Weilbacher" <kw@xxxxxxxxxxxxxxxxxxx> wrote in message
| news:E7E4B36D-8E2E-4536-9A0D-040D1AB42743@xxxxxxxxxxxxxxxx
| > Do you have Windows 2003 Server SP2 installed yet?
| > If running RC2, have you installed SQl 2005 SP2 yet?
| >
| > --
| > Kevin Weilbacher [SBS MVP]
| > "The days pass by so quickly now, the nights are seldom long"
| > *
| >
| > "Waggers" <Waggers@xxxxxxxxxxxxxxxx> wrote in message
| > news:OXaI9XNMIHA.5208@xxxxxxxxxxxxxxxxxxxxxxx
| >> Over the last few days I've started to see the following errors in
the
| >> Event Log. Can anyone give me a pointer on what they mean and how to
fix
| >> them?
| >>
| >> Critical Errors in Application Log
| >> Source: VSS - Event ID: 11 - Last Occurrence: 27/11/2007 0547 -
Total
| >> Occurrences: 171
| >> Volume Shadow Copy Service information: The COM Server with
CLSID
| >> {790f2886-9889-4c99-8ef5-531add05d044} and name SW_PROV cannot be
| >> started. [0x80070005]
| >>
| >> Source: VSS - Event ID: 12292 - Last Occurrence: 27/11/2007
0547
-
| >> Total Occurrences: 171
| >> Volume Shadow Copy Service error: Error creating the
Shadow
| >> Copy Provider COM class with CLSID
{790f2886-9889-4c99-8ef5-531add05d044}
| >> [0x80070005].
| >>
| >>
| >> Many thanks.
| >>
| >>
| >>
| >>
| >
|
|
|



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