Re: ISA and IIS services getting confused

Good morning Terence. Here is where I'm at on this topic.

The following updates are already installed on the SBS server:
- Windows Server 2003 Service Pack 2
- Windows SharePoint Services 20.0 Service Pack 3
- Exchange Server 2003 Service Pack ?? How do I determine if I have
SP1 or SP2 installed? Should I just install SP2 instead of SP1?
- Windows XP SP2 for Client Deployment
- Windows SBS 2003 SP2
- ISA Server 2004 SP3

I've contacted LinkSys to try getting newer drivers for the LNE100TX
network card. They say that they don't have a driver for that card
that supports Windows 2003 server. The card has worked just fine up to
now.

Your suggested registry changes to disable Receive Side Scaling
(EnableRSS key), disable Offloading support (EnableTCPA key) where
already set to disabled.

I would rather not disable antivirus if I can absolutely help it.

I did do one other thing. I seem to remember that Windows Desktop
Search showed up on the server about the same time this mess started.
I uninstalled it.

Brian Bygland

"Terence Liu [MSFT]" <v-terliu@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:xRqHnXZNIHA.4380@xxxxxxxxxxxxxxxxxxxxxxxxx
Hello Brian,

Thank you for update. I'm sorry for the delay response due to the
weekend.

I hope the rest suggestions can make help on your issue.

If there's anything else I can do for you, please do not hesitate to
let me
know.

Thank you and have a nice day,

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have
issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you
check the
"Notify me of replies" box to receive e-mail notifications when
there are
any updates in your thread. When responding to posts via your
newsreader,
please "Reply to Group" so that others may learn and benefit from
your
issue.

Microsoft engineers can only focus on one issue per thread. Although
we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean.
In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly.
Please
check http://support.microsoft.com for regional support phone
numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
| From: "Another Brian" <notbrian@xxxxxxxxxxxxxxx>
| References: <#Pg9coEMIHA.1204@xxxxxxxxxxxxxxxxxxxx>
<fa2HL0NMIHA.6908@xxxxxxxxxxxxxxxxxxxxxx>
<Os0DKEtMIHA.1184@xxxxxxxxxxxxxxxxxxxx>
<mZ#BJcyMIHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: ISA and IIS services getting confused
| Date: Fri, 30 Nov 2007 09:33:56 -0800
| Lines: 465
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| X-Mimeole: Produced By Microsoft MimeOLE V6.00.2900.3198
| X-RFC2646: Format=Flowed; Original
| Message-ID: <eUNVfc3MIHA.4480@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: c-76-22-10-176.hsd1.wa.comcast.net 76.22.10.176
| Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:79173
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Good morning. The server had its problem again this morning. In
| checking the state of services I found by using sc commands ...
|
| Service Name: FWENG
| State: 4 Running
| and in its dependent services:
| Service Name: isssched
| State: 4 Running
| Service Name: SharedAccess
| State: 1 Stopped (it is usually in the stopped state)
| Service Name: RemoteAccess
| State: 1 Stopped (this one should have been running)
| Service Name: fwsrv
| State: 1 Stopped (this one also should be running)
|
| And the results from IISRESET /STATUS is unchanged from the
normally
| running state and are:
| W3SVC: Running
| SMTPSVC: Running
| RESvc: Running
| POP3Svc: Stopped
| NntpSvc: Stopped
| IMAP4Svc: Stopped
| HTTPFilter: Running
|
| Tomorrow I'll work through the rest of your suggestions.
|
| Brian Bygland
|
| "Terence Liu [MSFT]" <v-terliu@xxxxxxxxxxxxxxxxxxxx> wrote in
message
| news:mZ%23BJcyMIHA.4200@xxxxxxxxxxxxxxxxxxxxxxxxx
| > Hello Brian,
| >
| > Thank you for update.
| >
| > If the registry key is already set to "1", that means the SBS
2003
| > sp1 is
| > already apply on your system. Now, you do not need to install it
| > again. Of
| > course, if you like, you can apply it again. It is not hurt your
| > SBS.
| > Please skip the windows server 2003 sp1 installation since you
had
| > applied
| > the windows server 2003 sp2.
| >
| > Hope that help.
| >
| > Thanks and have a nice weekend.
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have
| > issues
| > regarding other Microsoft products, you'd better post in the
| > corresponding
| > newsgroups so that they can be resolved in an efficient and
timely
| > manner.
| > You can locate the newsgroup here:
| >
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend
you
| > check the
| > "Notify me of replies" box to receive e-mail notifications when
| > there are
| > any updates in your thread. When responding to posts via your
| > newsreader,
| > please "Reply to Group" so that others may learn and benefit
from
| > your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread.
Although
| > we
| > provide other information for your reference, we recommend you
post
| > different incidents in different threads to keep the thread
clean.
| > In doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS
directly.
| > Please
| > check http://support.microsoft.com for regional support phone
| > numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers
no
| > rights.
| >
| > --------------------
| > | From: "Another Brian" <notbrian@xxxxxxxxxxxxxxx>
| > | References: <#Pg9coEMIHA.1204@xxxxxxxxxxxxxxxxxxxx>
| > <fa2HL0NMIHA.6908@xxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: ISA and IIS services getting confused
| > | Date: Thu, 29 Nov 2007 13:45:06 -0800
| > | Lines: 288
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <Os0DKEtMIHA.1184@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: c-76-22-10-176.hsd1.wa.comcast.net
76.22.10.176
| > | Path:
| > TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windows.server.sbs:79018
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi Terence. I started looking at this today.
| > |
| > | For #1, the ServicePackNumber is set to 1 in the registry.
Does
| > this
| > | mean that I do not need to install the five package? Would it
hurt
| > to
| > | reinstall any or all of them even if they are already
installed?
| > |
| > | That's as far as I got before being called into a meeting.
I'll
| > work
| > | on the rest of the steps either tomorrow or Saturday.
| > |
| > | Brian Bygland
| > |
| > | "Terence Liu [MSFT]" <v-terliu@xxxxxxxxxxxxxxxxxxxx> wrote in
| > message
| > | news:fa2HL0NMIHA.6908@xxxxxxxxxxxxxxxxxxxxxxxxx
| > | > Hello Another,
| > | >
| > | > Thank you for posting here. Let's also thank Dave for the
good
| > | > input.
| > | >
| > | > According to your description, I understand that all traffic
| > through
| > | > SBS
| > | > 2003 with ISA server 2004 are blocked after 1 or 2 weeks
| > running.
| > | > Restart
| > | > ISA services resolved the issue temporary. If I have
| > misunderstood
| > | > the
| > | > problem, please don't hesitate to let me know.
| > | >
| > | > Based on my research, I suggest we try the following steps
to
| > see if
| > | > we can
| > | > resolve this issue:
| > | >
| > | > 1. As Dave said, you need to verify that you had applied SBS
| > 2003
| > | > sp1 on
| > | > server:
| > | >
| > | > On the SBS server, click Start, click Run, type "regedit"
| > (without
| > | > the
| > | > quotation marks) and click OK. Navigate to
| > | > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer,
and
| > check
| > | > the
| > | > data of the registry value ServicePackNumber. Is it set to
"1"?
| > If
| > | > not,
| > | > then this problem will occur because SBS 2003 SP1 has not
been
| > | > completely
| > | > installed. To successfully install SBS 2003 SP1, we must
install
| > all
| > | > five
| > | > updates listed below. Additionally, the updates must be
| > installed in
| > | > the
| > | > sequence listed.
| > | >
| > | > Downloading and Installing Windows Small Business Server
2003
| > | > Service Pack 1
| > | >
| >
http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
| > | > b3fc3/ToDownLoadFilesandReadInstructions.htm
| > | >
| > | > A. Service Pack 1 for the Windows Server 2003 operating
system
| > | > B. Windows SharePoint Services 2.0 Service Pack 1
| > | > C. Exchange Server 2003 Service Pack 1
| > | > E. Windows XP SP2 for Client Deployment
| > | > F. Windows Small Business Server 2003 Service Pack 1
| > | >
| > | > Note: Since you had applied Windows Server 2003 sp2, please
skip
| > the
| > | > step A.
| > | >
| > | > After you applied the whole SBS 2003 SP1, please apply
Windows
| > | > server 2003
| > | > sp2. Then, please run CEICW to reconfigure the SBS:
| > | >
| > | > How to configure Internet access in Windows Small Business
| > Server
| > | > 2003
| > | > http://support.microsoft.com/kb/825763/en-us
| > | >
| > | > 2. Do you install ISA server 2004 sp3 on SBS? If no, please
try
| > to
| > | > install
| > | > it and see if it help:
| > | >
| > | > Microsoft? Internet Security and Acceleration (ISA) Server
2004
| > | > Standard
| > | > Edition Service Pack 3
| > | >
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=A05A074A-5033-4792-
| > | > AF8B-58B90D841436&displaylang=en
| > | >
| > | > 3. Since you had installed Windows server 2003 sp2 on SBS,
| > please
| > | > perform
| > | > the following steps:
| > | >
| > | > 1) Update the network adapter drivers
| > | > Contact the network adapter manufacturer or contact the
original
| > | > equipment
| > | > manager (OEM) for the computer to determine whether an
updated
| > | > network
| > | > adapter driver is available. You must have drivers that are
| > | > compatible with
| > | > NDIS 5.2 or with a later version.
| > | > 2) Modify the registry to disable Receive Side Scaling
| > | > a. Click Start, click Run, type regedit , and then click
OK.
| > | > b. Locate and then click the following registry subkey:
| > | >
| >
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
| > | > c. If the EnableRSS registry entry does not exist, create
it.
| > To do
| > | > this,
| > | > follow these steps:
| > | > a) On the Edit menu, point to New, and then click DWORD
Value.
| > | > b) In the New Value #1 box, type EnableRSS , and then press
| > ENTER.
| > | >
| > | > d. Right-click EnableRSS, and then click Modify.
| > | > e. In the Value data box, type 0 (zero), and then click OK.
| > | > f. Exit Registry Editor.
| > | >
| > | > 3) Disable offloading support
| > | > a. Click Start, click Run, type regedit , and then click
OK.
| > | > b. Locate and then click the following registry subkey:
| > | >
| >
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
| > | > c. In the details pane, right-click EnableTCPA, and then
click
| > | > Modify.
| > | >
| > | > Note: If the EnableTCPA registry entry does not exist,
create
| > it. To
| > | > do
| > | > this, follow these steps:
| > | > a) On the Edit menu, point to New, and then click DWORD
Value.
| > | > b) In the New Value #1 box, type EnableTCPA , and then
press
| > ENTER.
| > | >
| > | > d. In the Value data box, type 0 (zero), and then click OK.
| > | > e. Exit Registry Editor.
| > | > f. Restart the computer.
| > | >
| > | > 4. The antivirus real time scan may cause the ISA services
| > crash. Do
| > | > you
| > | > install any antivirus software on SBS? If yes, please
uninstall
| > it
| > | > and
| > | > monitor the issue.
| > | >
| > | > 5. Do clean boot on SBS and monitor this issue:
| > | >
| > | > To clean boot the problematic computer, please use the steps
| > below:
| > | > a. Click Start, click Run, and then in the Open box, type
| > "MSCONFIG"
| > | > (without the quotation marks). Click OK.
| > | >
| > | > b. In the System Configuration Utility (MSConfig) window,
click
| > to
| > | > select
| > | > the Selective Startup button.
| > | >
| > | > c. Click to clear the check mark from the "Load startup
items"
| > below
| > | > Selective Startup.
| > | >
| > | > d. Click the Services tab, click to check the "Hide All
| > Microsoft
| > | > Services"
| > | > box, and remove all the check marks from the remained
| > Non-Microsoft
| > | > Services. Please note that the Exchange services could be
marked
| > as
| > | > non-Microsoft. Please do not disable those services.
| > | >
| > | > e. Click OK to close the MSConfig window. Click Yes when you
are
| > | > asked to
| > | > restart your computer in order to enable the changes.
| > | >
| > | > f. After restarting, please check whether this issue will
| > reoccur.
| > | >
| > | > g. If there are no more problems, please use the above steps
to
| > | > enable
| > | > services and startup items one by one in order to figure out
the
| > | > root cause
| > | > of this issue.
| > | >
| > | > I hope these steps will give you some help.
| > | >
| > | > Thanks and have a nice day!
| > | >
| > | > Best regards,
| > | >
| > | > Terence Liu(MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on SBS technical issues. If you
have
| > | > issues
| > | > regarding other Microsoft products, you'd better post in the
| > | > corresponding
| > | > newsgroups so that they can be resolved in an efficient and
| > timely
| > | > manner.
| > | > You can locate the newsgroup here:
| > | >
| >
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we
recommend
| > you
| > | > check the
| > | > "Notify me of replies" box to receive e-mail notifications
when
| > | > there are
| > | > any updates in your thread. When responding to posts via
your
| > | > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit
| > from
| > | > your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
| > Although
| > | > we
| > | > provide other information for your reference, we recommend
you
| > post
| > | > different incidents in different threads to keep the thread
| > clean.
| > | > In doing
| > | > so, it will ensure your issues are resolved in a timely
manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS
| > directly.
| > | > Please
| > | > check http://support.microsoft.com for regional support
phone
| > | > numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and
confers
| > no
| > | > rights.
| > | >
| > | > --------------------
| > | > | From: "Another Brian" <notbrian@xxxxxxxxxxxxxxx>
| > | > | Subject: ISA and IIS services getting confused
| > | > | Date: Mon, 26 Nov 2007 08:34:20 -0800
| > | > | Lines: 43
| > | > | X-Priority: 3
| > | > | X-MSMail-Priority: Normal
| > | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
| > | > | X-RFC2646: Format=Flowed; Original
| > | > | Message-ID: <#Pg9coEMIHA.1204@xxxxxxxxxxxxxxxxxxxx>
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: c-76-22-10-176.hsd1.wa.comcast.net
| > 76.22.10.176
| > | > | Path:
| > | >
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > | > microsoft.public.windows.server.sbs:78050
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | We're running Win 2003 SBS SP2 (not R2) with ISA 2004 and
are
| > | > having
| > | > | an annoying connectivity issue. Once or twice a week users
are
| > | > | experiencing these connectivity problems:
| > | > | - Cannot connect to any shares on the server
| > | > | - Outlook cannot connect to Exchange
| > | > | - Internet Explorer cannot connect through the server
proxy to
| > the
| > | > | Internet
| > | > | - External users cannot connect to the server through
Remote
| > Web
| > | > | Workplace
| > | > |
| > | > | After consultation with MS we determined that the ISA and
IIS
| > | > services
| > | > | are misbehaving. The fix is to run the following commands
or
| > to
| > | > reboot
| > | > | the server:
| > | > |
| > | > | net stop fweng
| > | > | net start fweng
| > | > | net start fwsrv
| > | > | net start isasched
| > | > | iisreset /restart
| > | > |
| > | > | We haven't been able to find anything in the event logs
that
| > | > indicates
| > | > | what is causing these services to misbehave. The only
change
| > that
| > | > we
| > | > | can remember making when this first started was the
| > application of
| > | > MS
| > | > | updates. Unfortunately it was long enough ago that we've
been
| > | > unable
| > | > | to figure out which update might have caused this.
| > | > |
| > | > | Has anyone seen this type of (mis)behavior? What might I
look
| > for
| > | > in
| > | > | the logs? Or in other words ... Help!!
| > | > |
| > | > | I'm thinking of putting the above commands in a bat file
and
| > just
| > | > | schedule them to run every morning after the backup is
| > complete so
| > | > I
| > | > | don't have to stop on the way to work every morning to
verify
| > that
| > | > the
| > | > | server is working.
| > | > |
| > | > | One request for your reply, please realize that I'm a
| > volunteer
| > | > | administering my church SBS server and have no training in
| > SBS.
| > | > I'm
| > | > | learning, but it's a long hill to climb.
| > | > |
| > | > | Brian Bygland
| > | > | Kent UMC
| > | > | Volunteer IT Dept.
| > | > |
| > | > |
| > | > |
| > | >
| > |
| > |
| > |
| >
|
|
|



.

Loading