Re: employee monitoring

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I'd agree about management being an issue but management in this instance
wants to be "nice" and not restrict access and yet they want to be able to
ensure no abuse of the privilege. In one instance, I was able to put on a
keylogger due to a suspicious employee who was later fired for what was
found to be happening. It was the log files that were used to keep this
person from being able to collect unemployment. What the person was doing
?? Working for another company on our time and using our system to do it.
So, big brother? More of a necessity sadly to say. I do like the idea of
the reporting on e-mails and we currently do have a log of incoming and
outgoing messages and an employee had been spoken to due to their sending an
excessive amount of e-mails (0ver 20 in an hour) and it's noted that they
are using the internet for personal e-mails also and a keylogger would be
helpful in this regard. Wouldn't it be nice to just be able to block
everyone's access? It would make my job a lot easier!



"Charlie Russel - MVP" <charlie@xxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A1018F33-D8D6-4D94-929B-D0E83F1B5BE4@xxxxxxxxxxxxxxxx
I'd agree about keyloggers. This is a _management issue_, not a technology
issue.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"Leythos" <void@xxxxxxxxxxx> wrote in message
news:MPG.21be6f1557d92ca7989869@xxxxxxxxxxxxxxxxxxxx
In article <OVYK3hgNIHA.4136@xxxxxxxxxxxxxxxxxxxx>,
lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx says...
Lisa K <pitasmom@xxxxxxxxxxx> wrote:
I was wondering if anyone could give me suggestions on employee
monitoring software for our employees which will run off of the Small
Business Server, be hidden on the workstations and can be excluded
from Symantec's software? We had tried a few on different
workstations but Symantec would eventually disable them as they are
keyloggers.
Thanks for any info!!

Not sure; you should call Symantec if you want help with this, though.

We have a LOT of clients that have workers across 2 or 3 shifts and find
that two things work better than "Monitoring" and "Keylogging"

1) Web access is completely restricted to exactly what is needed for all
non-managers. Managers generally get more access, but not unlimited.

2) Email monitoring and archiving - We archive ALL USERS EMAILS (in and
out) and we run weekly reports showing number of emails in/out and who
they were from/to for each employee.

In this way we've regained about 30% productivity in most places where
this was implemented. We've also fired about 2% of the staff at every
location for abuse, even after being warned.

Keyloggers are a sign that you've lost control and need to step up and
fire people - starting with the managers that can't manage.

--

Leythos
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
spam999free@xxxxxxxxxx (remove 999 for proper email address)



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