Re: employee monitoring

Leythos <void@xxxxxxxxxxx> wrote:
In article <OVYK3hgNIHA.4136@xxxxxxxxxxxxxxxxxxxx>,
lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx says...
Lisa K <pitasmom@xxxxxxxxxxx> wrote:
I was wondering if anyone could give me suggestions on employee
monitoring software for our employees which will run off of the
Small Business Server, be hidden on the workstations and can be
excluded from Symantec's software? We had tried a few on different
workstations but Symantec would eventually disable them as they are
keyloggers.
Thanks for any info!!

Not sure; you should call Symantec if you want help with this,
though.

We have a LOT of clients that have workers across 2 or 3 shifts and
find that two things work better than "Monitoring" and "Keylogging"

1) Web access is completely restricted to exactly what is needed for
all non-managers. Managers generally get more access, but not
unlimited.

2) Email monitoring and archiving - We archive ALL USERS EMAILS (in
and out) and we run weekly reports showing number of emails in/out
and who they were from/to for each employee.

In this way we've regained about 30% productivity in most places where
this was implemented. We've also fired about 2% of the staff at every
location for abuse, even after being warned.

Keyloggers are a sign that you've lost control and need to step up and
fire people - starting with the managers that can't manage.

I entirely agree - there are times when you may need one for evidence in a
specific situation, though.


.

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