Re: employee monitoring

I'd agree about keyloggers. This is a _management issue_, not a technology issue.

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"Leythos" <void@xxxxxxxxxxx> wrote in message news:MPG.21be6f1557d92ca7989869@xxxxxxxxxxxxxxxxxxxx
In article <OVYK3hgNIHA.4136@xxxxxxxxxxxxxxxxxxxx>,
lanwench@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx says...
Lisa K <pitasmom@xxxxxxxxxxx> wrote:
> I was wondering if anyone could give me suggestions on employee
> monitoring software for our employees which will run off of the Small
> Business Server, be hidden on the workstations and can be excluded
> from Symantec's software? We had tried a few on different
> workstations but Symantec would eventually disable them as they are
> keyloggers.
> Thanks for any info!!

Not sure; you should call Symantec if you want help with this, though.

We have a LOT of clients that have workers across 2 or 3 shifts and find
that two things work better than "Monitoring" and "Keylogging"

1) Web access is completely restricted to exactly what is needed for all
non-managers. Managers generally get more access, but not unlimited.

2) Email monitoring and archiving - We archive ALL USERS EMAILS (in and
out) and we run weekly reports showing number of emails in/out and who
they were from/to for each employee.

In this way we've regained about 30% productivity in most places where
this was implemented. We've also fired about 2% of the staff at every
location for abuse, even after being warned.

Keyloggers are a sign that you've lost control and need to step up and
fire people - starting with the managers that can't manage.

--

Leythos
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
spam999free@xxxxxxxxxx (remove 999 for proper email address)

.

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