Re: Access Denied error when Sync offline files

I'm stumped too unfortunately. What happens if a different user logs into
the effected laptop and tries the same thing?

This is the redirected My Docs folder, right?


"John" <John@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:069A7455-189A-492A-8236-120C94FCEF22@xxxxxxxxxxxxxxxx


"Dave Nickason [SBS MVP]" wrote:

So this user can log in to the local network and edit abc.doc normally,
and
sync it normally. Then he goes home and works on the same doc offline,
and
when he returns to the office, he gets the error message specifying
abc.doc?
That's pretty strange. My initial thought was that while local he'd log
in
as domain\user, and remote to localPC\user, but that doesn't make sense
either - the local account shouldn't have access to the offline files of
the
domain account.

What happens if you clear the offline cache and re-sync from scratch?
(On
the laptop, Windows Explorer -> Tools -> Folder Options -> Offline ->
Delete. Do it while connected to the network so you can re-synchronize
right after deleting the files).


Hi Dave,

Many thanks for your message. The user logs in locally and remotely using
his domain account.

I have tried clearing the cache and re-syncing. This works fine until
he's
next working away from the network and then when he reconnects the same
problem re-occurs.

I tried loging in as him on my desktop. I synced, disconnected from the
network, changed & created a few files then connected and synced. This
worked fine.

THerefore it's gota be somethign to do with his laptop and/or his account
on
the laptop.

I've checked and the laptop is a member of the domain and it's account is
in
the same location as all the other PCs/laptops in AD.

I'm stumped!

John


.

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