Re: Windows Server 2003 Service Pack 1 will not install

Hi Jim,

Thank for your reply.

You can't boot the system from services pack CD. This CD contains services
packs, not the operating system. You can try to install the Windows 2003
SP1 from the service pack CD to see if this will be successfully.

Please help me collect the Application and System log and I need to check
if there are new error appeared:

1. Application Log

1) Click Start and enter eventvwr into the Start search to open event
viewer.
2) Expand to Windows Logs -> Application and right-click to select Save
Event As
3) Choose the location to save the file.
4) Enter the name for the file and click Save button.

2. System Log

1) Click Start and enter eventvwr into the Start search to open event
viewer.
2) Expand to Windows Logs -> System and right-click to select Save Event As
3) Choose the location to save the file.
4) Enter the name for the file and click Save button.

It's not recommend to reinstall the system now, since this is time
consuming job. Please help me collect the logs and I will do research on
this.

To backup the license, you can use the Backing Up Licenses wizard. The
wizard is used to back up and restore license information because of
hardware upgrades, failures, restores and the like. To do this:

1. Open Server Management.
2. In the console tree, click Licensing. Details about your currently
installed Client Access Licenses (CALs) appear in the details pane.
3. Click Back Up Licenses.
4. Follow the on-screen instructions to specify a file name and location
for your backup file, and then complete the wizard.

To backup Distribution File System, please take the following steps:

1. According to my experience, we can use NTbackup tool to backup the
network share or the local share. You can also copy to another location

2. On the DFS file server, export the DFS structure. To do that, please
install support tools on the server. The tool can be found under
support\tools folder on the installation CD. After you install the tool,
please run the following command at the command prompt:

Dfsutil /root:DFSName /view > dfs.txt
Please replace the DFSName with the name of DFS name space.

3. After rebuilt server, recreate the DFS structure according to the
dfs.txt.

If you'd like to reinstall the system, I'd like to give you the following
suggestion:

Backup:

1. Open ''Exchange System Manager'', navigate to ''Servers''\<Server
Name>\''First Storage Group''\''Mailbox Store''. Right-click it and choose
''Properties''. In the properties window, click ''database'' tab. Write
down the path of the database file and streaming file. Also check the path
of the public folder database files.

2. Open ''Services'' console in ''Administrative Tools''. Stop ''Microsoft
Exchange Information Store'' service. If the exchange database files are
stored in the default path (c:\program files\Exchsrvr\mdbdata\), open
Windows Explorer, navigate to the Exchange database folder, and then save
the .edb files and .stm files to a folder on another disk partition or a
shared folder on a internal workstation

3. Open Windows Explorer. If ''Users Shared Folders'' is on C:\ drive, copy
it to another disk partition or a shared folder of on a internal
workstation.

4. If you are using the SBS 2003 built-in SharePoint site (Companyweb), you
may refer to the following KB article to move the database file:

827701 How to perform a disaster recovery operation of SharePoint Services
http://support.microsoft.com/?id=827701

5. Backup other data which you want to restore to the new installation.

Restore:

1. Insert SBS 2003 CD#1 into the CD driver. Boot the machine by using the
CD-Rom. Install SBS 2003 server. (Format original system drive)

2. Create new user accounts (duplicate the original accounts) by using Add
Users Wizard.

3. Open Services Console, stop ''Microsoft Exchange Information Store''
service. Open ''Exchange System Manager'', navigate to ''Servers''\<Server
Name>\''First Storage Group''. Right-click it and choose ''Properties''.
Select the database folder. (The original database files should be copied
to this folder).

4. Open Exchange System Manager. Navigate to ''Servers''\<Server
Name>\''First Storage Group''\''Mailbox Store''. Right-click it and choose
''Properteis''. Click ''Database'' tab and check ''This database can be
overwritten by a restore'' option. Also check this option for ''Public
folder store''.

5. Open Services console, start ''Microsoft Exchange Information Store''
service. In Exchange System Manager console, right-click ''Mailbox store''
and choose ''Mount Store''. Also mount the public folder store.

6. In Exchange System Manager console, expand ''Mailbox Store''.
Right-click ''Mailboxes'' folder and choose ''Run Cleanup Agent''. After
doing this, you will see the mailboxes with red crosses in the right panel.
Right-click each mailbox and choose ''Reconnect''. Connect the mailboxes to
the current user accounts.

7. Restore the contents in Users shared folders.

8. Follow the KB 827701 to restore the SharePoint site.

To preserve client user profiles and settings that was on the original
domain to the new SBS 2003 installation, way is to create a local profile,
copy the original domain profile to the local profile, and then let the
"Setup Computer" wizard do the task "map local profile to new domain
profile" for you.

As long as you create your computer accounts using the server manager''s
"to do list" you will be prompted to migrate profile information. When you
join the workstations to the domain by using the web site (ie
http://servername/connectcomputer) part of the process of joining the
domain will allow you to migrate user settings. However, to use this
method, you need to make sure that the profile you want to migrate from is
a local user profile (Not a previous domain profile):

1. Before joining the client to SBS 2K3 domain, create a local profile, and
then copy the old domain profile to a local profile.

2. Add the SBS Server into the network

3. Use the Setup Computer Wizard in SBS 2003 to join the (now) XP Pro
machines to the SBS domain: Server Management, Standard Management, Client
Computers, Set Up Client Computers.

4. On the client, access http//<Server name>/connectcomputer to bring up
the Setup Computer Wizard, it will then allow you to map domain user
accounts to local profiles on the machine thus preserving your profiles:
"Assign Users to this Computes and Migrate their Profiles".

5. You will Add a domain account to "Users assigned to this computer!/, and
then choose the existing local user profile in the "Current User Settings".
By Default, the value for "Current User Settings" is "None".

More info:

Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=487736f8-f6f5-436d-
a82d-0c8d66e2a634&DisplayLang=en

Hope this helps.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Fri, 30 Nov 2007 02:11:00 GMT
<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<
<From customer's e-mail:
<
<Sorry for the slow reply it takes a while to scehdule a server restart
<:(
<
<Still the same
< "unable to find file"
< message I'm afarid
<
<I'm thinking it might be quicker to start again from scratch
<
<I've just received the service pack on CD. Maybe try booting from that
<and see what happens?
<
<How do I save all my licence, users and distributed file system settings
<before reformatting c: ?
<
<Thankx again
<
<Cheers
<
<Jim
<
<
<

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