Re: ISA and IIS services getting confused

Hello Brian,

Thank you for update.

If the registry key is already set to "1", that means the SBS 2003 sp1 is
already apply on your system. Now, you do not need to install it again. Of
course, if you like, you can apply it again. It is not hurt your SBS.
Please skip the windows server 2003 sp1 installation since you had applied
the windows server 2003 sp2.

Hope that help.

Thanks and have a nice weekend.

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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=====================================================

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--------------------
| From: "Another Brian" <notbrian@xxxxxxxxxxxxxxx>
| References: <#Pg9coEMIHA.1204@xxxxxxxxxxxxxxxxxxxx>
<fa2HL0NMIHA.6908@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: ISA and IIS services getting confused
| Date: Thu, 29 Nov 2007 13:45:06 -0800
| Lines: 288
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| Newsgroups: microsoft.public.windows.server.sbs
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| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:79018
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Terence. I started looking at this today.
|
| For #1, the ServicePackNumber is set to 1 in the registry. Does this
| mean that I do not need to install the five package? Would it hurt to
| reinstall any or all of them even if they are already installed?
|
| That's as far as I got before being called into a meeting. I'll work
| on the rest of the steps either tomorrow or Saturday.
|
| Brian Bygland
|
| "Terence Liu [MSFT]" <v-terliu@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:fa2HL0NMIHA.6908@xxxxxxxxxxxxxxxxxxxxxxxxx
| > Hello Another,
| >
| > Thank you for posting here. Let's also thank Dave for the good
| > input.
| >
| > According to your description, I understand that all traffic through
| > SBS
| > 2003 with ISA server 2004 are blocked after 1 or 2 weeks running.
| > Restart
| > ISA services resolved the issue temporary. If I have misunderstood
| > the
| > problem, please don't hesitate to let me know.
| >
| > Based on my research, I suggest we try the following steps to see if
| > we can
| > resolve this issue:
| >
| > 1. As Dave said, you need to verify that you had applied SBS 2003
| > sp1 on
| > server:
| >
| > On the SBS server, click Start, click Run, type "regedit" (without
| > the
| > quotation marks) and click OK. Navigate to
| > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer, and check
| > the
| > data of the registry value ServicePackNumber. Is it set to "1"? If
| > not,
| > then this problem will occur because SBS 2003 SP1 has not been
| > completely
| > installed. To successfully install SBS 2003 SP1, we must install all
| > five
| > updates listed below. Additionally, the updates must be installed in
| > the
| > sequence listed.
| >
| > Downloading and Installing Windows Small Business Server 2003
| > Service Pack 1
| >
http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e0
| > b3fc3/ToDownLoadFilesandReadInstructions.htm
| >
| > A. Service Pack 1 for the Windows Server 2003 operating system
| > B. Windows SharePoint Services 2.0 Service Pack 1
| > C. Exchange Server 2003 Service Pack 1
| > E. Windows XP SP2 for Client Deployment
| > F. Windows Small Business Server 2003 Service Pack 1
| >
| > Note: Since you had applied Windows Server 2003 sp2, please skip the
| > step A.
| >
| > After you applied the whole SBS 2003 SP1, please apply Windows
| > server 2003
| > sp2. Then, please run CEICW to reconfigure the SBS:
| >
| > How to configure Internet access in Windows Small Business Server
| > 2003
| > http://support.microsoft.com/kb/825763/en-us
| >
| > 2. Do you install ISA server 2004 sp3 on SBS? If no, please try to
| > install
| > it and see if it help:
| >
| > Microsoft? Internet Security and Acceleration (ISA) Server 2004
| > Standard
| > Edition Service Pack 3
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=A05A074A-5033-4792-
| > AF8B-58B90D841436&displaylang=en
| >
| > 3. Since you had installed Windows server 2003 sp2 on SBS, please
| > perform
| > the following steps:
| >
| > 1) Update the network adapter drivers
| > Contact the network adapter manufacturer or contact the original
| > equipment
| > manager (OEM) for the computer to determine whether an updated
| > network
| > adapter driver is available. You must have drivers that are
| > compatible with
| > NDIS 5.2 or with a later version.
| > 2) Modify the registry to disable Receive Side Scaling
| > a. Click Start, click Run, type regedit , and then click OK.
| > b. Locate and then click the following registry subkey:
| > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
| > c. If the EnableRSS registry entry does not exist, create it. To do
| > this,
| > follow these steps:
| > a) On the Edit menu, point to New, and then click DWORD Value.
| > b) In the New Value #1 box, type EnableRSS , and then press ENTER.
| >
| > d. Right-click EnableRSS, and then click Modify.
| > e. In the Value data box, type 0 (zero), and then click OK.
| > f. Exit Registry Editor.
| >
| > 3) Disable offloading support
| > a. Click Start, click Run, type regedit , and then click OK.
| > b. Locate and then click the following registry subkey:
| > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
| > c. In the details pane, right-click EnableTCPA, and then click
| > Modify.
| >
| > Note: If the EnableTCPA registry entry does not exist, create it. To
| > do
| > this, follow these steps:
| > a) On the Edit menu, point to New, and then click DWORD Value.
| > b) In the New Value #1 box, type EnableTCPA , and then press ENTER.
| >
| > d. In the Value data box, type 0 (zero), and then click OK.
| > e. Exit Registry Editor.
| > f. Restart the computer.
| >
| > 4. The antivirus real time scan may cause the ISA services crash. Do
| > you
| > install any antivirus software on SBS? If yes, please uninstall it
| > and
| > monitor the issue.
| >
| > 5. Do clean boot on SBS and monitor this issue:
| >
| > To clean boot the problematic computer, please use the steps below:
| > a. Click Start, click Run, and then in the Open box, type "MSCONFIG"
| > (without the quotation marks). Click OK.
| >
| > b. In the System Configuration Utility (MSConfig) window, click to
| > select
| > the Selective Startup button.
| >
| > c. Click to clear the check mark from the "Load startup items" below
| > Selective Startup.
| >
| > d. Click the Services tab, click to check the "Hide All Microsoft
| > Services"
| > box, and remove all the check marks from the remained Non-Microsoft
| > Services. Please note that the Exchange services could be marked as
| > non-Microsoft. Please do not disable those services.
| >
| > e. Click OK to close the MSConfig window. Click Yes when you are
| > asked to
| > restart your computer in order to enable the changes.
| >
| > f. After restarting, please check whether this issue will reoccur.
| >
| > g. If there are no more problems, please use the above steps to
| > enable
| > services and startup items one by one in order to figure out the
| > root cause
| > of this issue.
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have
| > issues
| > regarding other Microsoft products, you'd better post in the
| > corresponding
| > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you
| > check the
| > "Notify me of replies" box to receive e-mail notifications when
| > there are
| > any updates in your thread. When responding to posts via your
| > newsreader,
| > please "Reply to Group" so that others may learn and benefit from
| > your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although
| > we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean.
| > In doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > check http://support.microsoft.com for regional support phone
| > numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| > --------------------
| > | From: "Another Brian" <notbrian@xxxxxxxxxxxxxxx>
| > | Subject: ISA and IIS services getting confused
| > | Date: Mon, 26 Nov 2007 08:34:20 -0800
| > | Lines: 43
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2869
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <#Pg9coEMIHA.1204@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: c-76-22-10-176.hsd1.wa.comcast.net 76.22.10.176
| > | Path:
| > TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.windows.server.sbs:78050
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | We're running Win 2003 SBS SP2 (not R2) with ISA 2004 and are
| > having
| > | an annoying connectivity issue. Once or twice a week users are
| > | experiencing these connectivity problems:
| > | - Cannot connect to any shares on the server
| > | - Outlook cannot connect to Exchange
| > | - Internet Explorer cannot connect through the server proxy to the
| > | Internet
| > | - External users cannot connect to the server through Remote Web
| > | Workplace
| > |
| > | After consultation with MS we determined that the ISA and IIS
| > services
| > | are misbehaving. The fix is to run the following commands or to
| > reboot
| > | the server:
| > |
| > | net stop fweng
| > | net start fweng
| > | net start fwsrv
| > | net start isasched
| > | iisreset /restart
| > |
| > | We haven't been able to find anything in the event logs that
| > indicates
| > | what is causing these services to misbehave. The only change that
| > we
| > | can remember making when this first started was the application of
| > MS
| > | updates. Unfortunately it was long enough ago that we've been
| > unable
| > | to figure out which update might have caused this.
| > |
| > | Has anyone seen this type of (mis)behavior? What might I look for
| > in
| > | the logs? Or in other words ... Help!!
| > |
| > | I'm thinking of putting the above commands in a bat file and just
| > | schedule them to run every morning after the backup is complete so
| > I
| > | don't have to stop on the way to work every morning to verify that
| > the
| > | server is working.
| > |
| > | One request for your reply, please realize that I'm a volunteer
| > | administering my church SBS server and have no training in SBS.
| > I'm
| > | learning, but it's a long hill to climb.
| > |
| > | Brian Bygland
| > | Kent UMC
| > | Volunteer IT Dept.
| > |
| > |
| > |
| >
|
|
|

.