RE: Raid problem?

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We'll need a bit more information about your server before we're able to
give any useful advice.

What kind of server is it? i.e. IBM, Dell, Compaq

What model? If it's a Dell, please provide the Service Tag Number.

Do you know the model number of the SATA controller being used? Is it an
onboard controller or a card in a slot? Did you get any documentation with
the controller?

Based on what I see so far RAID is NOT configured on this server, your first
clue is the fact that each drive has its own drive letter (C: and E:). I also
assume your CDROM drive is letter D:?

Your second clue is the fact that the "Intel Matrix Storage console" clearly
states that neither drive is part of a RAID configuration "Usage: Non-RAID
hard drive".

RAID configurations are usually done before loading the OS, the ONLY time I
can think of doing it after is if you forgot to do it and now need to
"Migrate" to a RAID configuration**. Note: not all RAID controllers support
RAID migrations, this is why you'll need to consult the RAID controller
documentation. However, most support creating a Mirror after the fact without
reloading.

**There are other reasons for migrations, i.e. moving from a mirror to a
RAID 5 configuration or adding more drives, but that's another topic.

When it comes to "Avoiding" this in the future...well ultimately it's the
admin/installer/technician/trained professional's responsibility to verify
the RAID is properly configured BEFORE setting up the OS.

I can only guess there was some disconnect when your order was placed. We
stick to DELL servers which come pre-loaded and configured for RAID but the
first thing we do is wipe it and reload it, of course verifying the RAID is
setup the way we prefer.

Dave


"Jessica" wrote:

Hello,

I could really use some advice. I have a server that I support that I
did not configure. When ordered, it was specifically requested that
the two hard drives be configured with raid (all data stored
identically on two drives) mirroring.

Now I am examining this server before doing SP2 and other needed
patches and I am a little concerned because it does not appear that
there is a raid at all!

Question 1 - If there is not RAID, is it possible to create it now
without having to rebuild/restore my otherwise functioning server? If
so, I could really use some advice on safely proceeding. The second
hard drive is not being used.

Question 2 - How can I avoid such a problem in the future? Is RAID
configured before or after the SBS server software is installed?

Here's what I can see. Please let me know if you can help:

1. I see two drive letters, c & e in my computer. Drive c has all the
server data and user shares. Drive letter e contains nothing special
and certainly is not a mirror of C. They are both the same size.

2. In logical disk manager, I see two drives, 0 and 1, both active and
labeled c and e

3. I looked at a program on the server called Intel Matrix Storage
console. It says all hard drives OK. Here is the report:
Hard Drive 0
Usage: Non-RAID hard drive
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: ST3160811AS
Serial Number: 5PT172FF
Firmware: 3.AAE
Native Command Queuing Support: Yes
System Hard Drive: Yes
Size: 149 GB

Hard Drive 1
Usage: Non-RAID hard drive
Status: Normal
Device Port: 1
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: ST3160811AS
Serial Number: 5PT172ER
Firmware: 3.AAE
Native Command Queuing Support: Yes
System Hard Drive: No
Size: 149 GB

.



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