RE: Unable to access shares via VPN

Hi Terence,

Thanks you for your reply.

I was able to resolve the issue using a combination of your solutions
applied in the order provided. The client can now connect OK using their
Ethernet port but the wireless is till not right. I have cut my losses on
this one and just stuck with the ethernet.

Thanks

Billy

"Terence Liu [MSFT]" wrote:

Hello Billy,

Thank you for posting here.

According to your description, I understand that one remote client unable
access shared folder on SBS thru VPN. If I have misunderstood the problem,
please don't hesitate to let me know.

Based on my experience, there are several factors which may cause the
problem:

1. IP addressing schema
2. Computer Browser services
3. NBT
4. WINS

Considering the current situation, I would like to provide you the
following suggestions:

1. Is the remote network using the same subnet address as the local
network? For example, both LAN's are using 192.168.16.0 as the internal
subnet address. The computer sends the IP packages according to the path
defined in the routing table. If the local and the remote network are using
the same IP subnet, the client computer would not send the packages through
the VPN interface. Instead, the traffic will go through the local NIC to
the local internal network. If that's the case, you will need to change
either your local network IP schema or the branch office side IP schema.

2. Please double-check the Computer Browser services on the problematic
client.

a. On the client, open Services in Administrative Tools.
b. Make sure that the "Computer Browser" service has been stop.

3. Please make sure that the NBT has been properly configured on the
problematic clients.

a. On the client, open Network Connections and open the properties for the
local connection.
b. Double-click Internet Protocol (TCP/IP) from the list and click Advanced.
c. Click WINS tab and make sure that "Enable NetBIOS over TCP/IP" has been
selected.

4. Ensure the remote client set SBS internal IP as WINS server.

5. Please verify you use the recommended steps to configure VPN on SBS:

1) Disable RRAS

a. Schedule a network down time.

b. Please open Routing and Remote Access console on SBS thru run command
"rrasmgmt.msc"

c. Right click the SBSname (local), select Disable Routing and Remote
Access console

2) Run CEICW on SBS

You have to rerun the CEICW to make sure your SBS 2003 server have right
network configuration. Go through the follow KB and Rerun CEICW again
carefully.

How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us

3) Run Remote Access wizard

a. On the Small Business Server 2003-based server, click To Do List in the
left pane of the Server Management console.

b. Under Network Tasks, click Configure Remote Access.

c. Click Next, click Enable Remote Access, click to select the VPN Access
check box, and then click Next.

d. Type the fully qualified public domain name (your public DNS name) of
your server, click Next, and then click Finish.

e. When the wizard is completed, click Close.

4) Then you can access RWW to download Connection Manager or copy the file
from SBS server c:\ ClientApps\Connection Manager\SBSPackage.exe. Please
save the sbspackage.exe file in VPN client computer. Then double-click
SBSPackage.exe to run it. After this file run the "connect to small
business server" will be created and you can use it to connect VPN to your
SBS server.

If we cannot resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:

1. Does the problematic client have separate Internet connection?

2. Is ISA installed on the SBS box? If so, which version is the ISA Server?

3. Once the VPN connection is established, please try the following test
and let me know the result:

a. Please ping the IP address of the SBS Server.
b. Please ping the server name of the SBS Server.
c. Please ping the IP address of the internal clients.
d. Please access shared folder on the internal client using
\\clientIP\shares
e. Please access shared folder on the SBS Server using \\sbsIP\shares

4. Once the VPN connection is established, run command "ipconfig /all >
c:\ipconfig_sbs.txt" and "route print > c:\route_sbs.txt" on SBS, send the
files c:\ipconfig_sbs.txt and c:\route_sbs.txt to me at
v-terliu@xxxxxxxxxxxxx

5. Once the VPN connection is established, run command "ipconfig /all >
c:\ipconfig_client.txt" and "route print > c:\route_client.txt" on remote
client, send the files c:\ipconfig_client.txt and c:\route_client.txt to me
at v-terliu@xxxxxxxxxxxxx

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

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--------------------
| Thread-Topic: Unable to access shares via VPN
| thread-index: Acgl8eM5iUPFVJIoRsKH+yqpdZWC8A==
| X-WBNR-Posting-Host: 207.46.19.168
| From: =?Utf-8?B?QmlsbHkgR2FyZXRo?= <BillyGareth@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Unable to access shares via VPN
| Date: Tue, 13 Nov 2007 04:37:00 -0800
| Lines: 26
| Message-ID: <06883396-2490-4BC8-B27B-91597D517C04@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
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| Importance: normal
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| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:75587
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi All,
| Scenario
|
| Brand new SBS 2003 R2 will VPN all setup and working. On one laptop only
| when connected via the VPN the only shared folder that shows is "Users".
Get
| the same when browsing to \\servername. When I try \\serveripaddress I
get an
| error window "No network provider accepted the given network path". I can
| ping the IP address of the server but fails on the servername.
|
| I can connect OK to the VPN on any other machine with any user on the
| network. No matter which user I connect with on this particular laptop I
| still have the same problem. From this I can only assume that it is an
issue
| with the laptop.
|
| Thus far I have:
| - run sfc /scannow
| - reinstalled TCP/IP
| - Played with various other fixes that I found on the net
| - Removed other connection protocols such as IPX that were turned on on
the
| NIC of the laptop
|
| Would appreciate any ideas.
|
| Thanks
|
| Billy
|


.

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