Re: Incoming email not showing up in clients Outlook inbox
- From: "Claus" <cjobes@xxxxxxxxxxxxx>
- Date: Wed, 21 Nov 2007 14:48:32 -0500
You should see a status on the bottom right. You can also hit the
send/receive to make it go on line. If the new messages still not show you
might have a view filter active.
--
Claus
"Jerry P" <JerryP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:FB72E893-4F74-4770-A39A-EC3AC3CBB965@xxxxxxxxxxxxxxxx
That is correct. Stupid question, but where in Outlook do you look to
find
whether you are "online". Thanks for all your help.
"Claus" wrote:
Let's recap. When you log onto OWA you see all messages. When you log on
via
Outlook you do not see the new messages.
Is that right? If so, check you configuration in Outlook and make sure
Outlook shows "online".
--
Claus
"Jerry P" <JerryP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9D88BC7F-CAA8-47B1-A140-F282EBD14ED4@xxxxxxxxxxxxxxxx
I checked via Exchange Manager and no mail boxes have any red X's. You
can
access via remote e-mail access and see all messages, new and old.
This
morning I started my workstation expecting to see the messages that I
could
see through remote but none appear. Switch to remote and see new
messages
being delivered. Very perplexing. As a respone to you qestion as to
my
restore; over the weekend (Sunday) installed additional HDD to the
server
in
a raid 5, then moved some files from the the raid 1 drive
73gb(partitioned
into drive C w/10gig and rest as drive e, moved some files data and
programs
that had nothing to do with the os to new raid 5 drive. Monday morning
could
logon and have e-mail delivery to workstation and internet access but
could
not access any files on the network. Tried everything I could think of
with
no success and decided that the last backup was good and decided to do
a
restore of drive c & e, systems states. Did not check the box
"Microsoft
Information Store" as the instructions stated to not check that box as
all
Exchanger Server data is retored from the drive on which it is
installed.
Therefore, if I am understanding that statement the Exchange did
restore
when
I restored the C drive. Hope this explains what is and has happened.
"Claus" wrote:
I'm not quite sure I understand how you "restored" you server without
restoring Exchange. What happened and why did you restore (just
curious).
If your users can send mail that means the Exchange is up and running.
I
would reconfigure the POP3 connector and see if that fixes things.
As to checking your store (for troubleshooting in the future) you open
the
Exchange Manager and check if the store is mounted. Then click on the
boxes and check if there are any with red X.
--
Claus
"Jerry P" <JerryP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:286F007F-0977-4442-B91C-0BF659D72473@xxxxxxxxxxxxxxxx
Yes we are using a POP3 connector. As to the store mounting
properly
or
the
mailboxes being orphaned I cannot answer those questions without a
little
further help. When we restored the backup using the "Backup Server
Instructions" we did not restore the Microsoft Stores as the
instructions
stated do not check the box for the Microsoft stores. As to the
issue
of
sending e-mails, we have not been able to send any outgoing e-mails
since
Qwest.net switched us to their QwestOffice.net on October 23, 2007.
The
only
change that the new service added was webmail. The instructions for
the
change stated that we needed to change our outgoing e-mail address
to
smtp.qwestoffice.net and use port 465. Used the EICW to change the
address
for incoming and outgoing e-mails but only the incoming worked. Any
other
information that would be of help please let me know. Thanks.
"Claus" wrote:
Are you using a POP3 connector?
Did the store mount properly?
Did you check that the mailboxes are not orphaned?
Can you send messages?
--
Claus
"Jerry P" <JerryP@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B0504FC1-FEA4-47C5-B4B3-B727C535853A@xxxxxxxxxxxxxxxx
Had to restore the server and everthing seems to work fine except
for
the
e-mail. I know that e-mail is being pulled off the QwestOffice
server.
If
you check the Trend Scan-mail it shows those emails that have
been
scanned
but the messages never end up in the client mailboxes. I sent a
test
message
to my SBS e-mail account and it did show up as an item that was
scanned
by
Trend but never has hit my Outlook. Anybody have any clues that
I
should
be
testing or changing to make the deliveries to clients Outlook
mailboxes.
Thanks for any help.
.
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