Re: SMTP Authentication problems - via outlook express/2003



On user administrator properties, in "account" tab, the "user logon name" was
empty, i change it to "Administrator" as in the Exchange/General Tab.

Others users, "user logon name" and Alias were fine/equal, maybe the problem
is from here as you say, but didnt fix it.

Now Alias and "user logon name" are equal, but keeps asking for
username/pass at outlook express when try to send email and im unable to send
email with this user "administrator-built in account".

When i try send email via OWA, webmail, it works fine with this user, not
the same protocol/authentication.

thk,
Paulo Viana

"Claus" wrote:

What do you mean with "the username was empty"?

What ever the username is (what are you using when you log on) has to be in
the Alias field under the Exchange/General tab of the user's properties.

--
Claus
"PV" <PV@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C89B72C1-6C4C-4F7E-B230-400163C17652@xxxxxxxxxxxxxxxx
Hi,

Since it was "Administrator" account, when i checked, the username was
"empty" and the Alias was "Administrator".

I set username Administrator as the Alias, but still no luck, keeps asking
for login/pass when try to send email throw outlook express. I've even
stop
and started SMTP service for refresh, donno if needed or not.

With other user, 10, i've created works fine... at least with some o them,
the ones that need POP/SMTP access from outlook, when connecting from
outside.

Thk in advance,
PV

"Claus" wrote:

Check if the username is the same as the entry in the Alias under the
Exchange properties.

--
Claus
"PV" <PV@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8849EED5-84CB-4142-9091-68146D5CDBC6@xxxxxxxxxxxxxxxx
Hi,

I've posted this question in exchange/general, but i havent an answer,
thats
why im trying in here.

recently installed sbs2003/r2 on another server.

When testing email account throw outlook express, i have no problem
download
the messages to inbox, but when sending, outlook keeps asking for
username
and password and im not able to send any message/email.

I've research a bit in internet, and someone said "maybe" be the user,
delete the user and create again, weird i think...

I was using user "administrator", via OWA everything ok, via outlook
express, cant send emails because keeps asking for username and
password.

I tryed with a "fresh" created user, and to my surprise no problem
downloading emails via POP3 and no problem sending emails throw SMTP...
SMTP
authentication works fine with the "new user".

Its possible to fix that problem(issue) to user administrator? so the
user
"administrator" can authenticate via SMTP to send emails throw outlook.

tkx in advance,







.



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