Re: IIS issues? OWA?

Hi Ross,

Thanks for your reply.

I searched the error message: HTTP Error 403 - Forbidden: Access is denied,
This issue might be caused if the users do not have correct permissions. To
check it, please follow the steps below:

1. Open the Server Management console
2. Click Change User permission properties in the task pad
3. In the template selection page of the wizard, please choose User
Template
4. In the same page, please click "Add permissions to any previous
permissions granted to the users"
5. In the User Selection page, please click users in the users list and
click Add to add problematic users
6. Finish the wizard and test your issue again.

I researched the error message:

You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address

The problem occurs when the network setting in SBS is not correctly. You
have the second NIC, and you disabled that, this may cause the network
problem. Please remove the second NIC from Device Management, then rerun
the CEICW wizard.

1. Remove the second NIC.

1) Right click My Computer and select Properties.
2)On the Hardware tab, click Device Manager.
3) Select the second NIC and click Remove.

2. Rerun the CEICW

1) On the SBS 2003 Server open the Server Management console. Go to
Standard Management\To Do List.
2) Click the "Connect to the Internet" link.
3) On the "Web Server Certificate" page, choose to create a new Web server
certificate and then type the public FQDN that you will use to access OWA
(for example, if your public FQDN that you use to access the sites is
mail.domain.com, you should type mail.domain.com as the new certificate
name). If you already requested a certificate with the name
"mail.domain.com" from a third party CA, you can choose "Use a Web server
certificate from a trusted authority" and then import the certificate.
4) Go through the remaining steps.

Hope this helps.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
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When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Newsgroups: microsoft.public.windows.server.sbs
<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Tue, 20 Nov 2007 03:02:04 GMT
<Subject: Re: IIS issues? OWA?
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<MIME-Version: 1.0
<Content-Type: text/plain
<Content-Transfer-Encoding: 7bit
<
<Hi Ross,
<
<Thanks for your reply.
<
<I researched your error message and screen shot, the issue may be occur
<when you open the /3GB switch on SBS server. This issue occurs if less
than
<20 megabytes (MB) of nonpaged pool memory is available on the server. When
<less than 20 megabytes (MB) of nonpaged pool memory is available, the
<Http.sys kernel mode driver stops accepting new connections. For more
<information, please refer to:
<
<Users receive a "The page cannot be displayed" error message, and
<"Connections_refused" entries are logged in the Httperr.log file on a
<server that is running Windows Server 2003, Exchange 2003, and IIS 6.0
<http://support.microsoft.com/?id=934878
<
<If you turned on the /3GB switch on SBS, please turn it off. Because
<Microsoft Small Business Server installs as an integrated domain
controller
<and Exchange server, we also do not recommend setting the /3GB switch when
<you run Exchange Server 2003 in a Small Business Server environment.
<
<More info:
<Using the /3GB Switch with SBS 2003
<http://blogs.technet.com/sbs/archive/2006/06/30/439628.aspx
<
<Hope this helps.
<
<I am looking forward to hear from you.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<X-Tomcat-ID: 29612416
<<References: <Qr2bTScIIHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
<<1195071749.628724.88000@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
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<<Content-Type: text/plain
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<<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<<Organization: Microsoft
<<Date: Fri, 16 Nov 2007 02:37:58 GMT
<<Subject: Re: IIS issues? OWA?
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<<
<<Hi Ross,
<<
<<Thanks for your reply.
<<
<<In steps one after you uncheck Require secure channel (SSL) and Require
<<128-bit encryption, please try again to visit OWA and RWW to see if the
<<problem is resolved. I am sorry for not writing the steps clearly.
<<
<<To get to the Exchange virtual Directory, you need to do the following:
<<
<<1. Open IIS.
<<2. Go to ServerName\Web Sites\Default Web Site.
<<3. Right click Exchange under Default Web Site and select Properties.
<<4. On the Directory Security tab, click Edit under Authentication and
<<access control.
<<5. Remove GG.corp in the Real box.
<<6. Click OK.
<<
<<I also sent you the screen shot of steps.
<<
<<Also, please check the Companyweb settings:
<<
<<1. Open IIS.
<<2. Go to ServerName\Web Sites\Companyweb.
<<3. Right click Companyweb and Select Properties.
<<4. On the Home Directory tab, select Execute permission: Scripts only,
<<select Application pool: DefaultAppPool.
<<5. Click OK.
<<
<<Hope this helps.
<<
<<If the problem persists, please let me know the error message when you
<<visit OWA and Companyweb.
<<
<<I am looking forward to hear from you.
<<
<<If you need further assistance, please don't hesitate to let me know.
<<
<<Best regards,
<<
<<Robert Li(MSFT)
<<
<<Microsoft CSS Online Newsgroup Support
<<
<<Get Secure! - www.microsoft.com/security
<<
<<=====================================================
<<
<<This newsgroup only focuses on SBS technical issues. If you have issues
<<regarding other Microsoft products, you'd better post in the
corresponding
<<newsgroups so that they can be resolved in an efficient and timely
manner.
<<You can locate the newsgroup here:
<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<
<<When opening a new thread via the web interface, we recommend you check
<the
<<"Notify me of replies" box to receive e-mail notifications when there are
<<any updates in your thread. When responding to posts via your newsreader,
<<please "Reply to Group" so that others may learn and benefit from your
<<issue.
<<
<<Microsoft engineers can only focus on one issue per thread. Although we
<<provide other information for your reference, we recommend you post
<<different incidents in different threads to keep the thread clean. In
<doing
<<so, it will ensure your issues are resolved in a timely manner.
<<
<<For urgent issues, you may want to contact Microsoft CSS directly. Please
<<check http://support.microsoft.com for regional support phone numbers.
<<
<<Any input or comments in this thread are highly appreciated.
<<
<<=====================================================
<<
<<This posting is provided "AS IS" with no warranties, and confers no
rights.
<<
<<--------------------
<<<X-Tomcat-ID: 29350271
<<<References: <Qr2bTScIIHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
<<<1195071749.628724.88000@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
<<<MIME-Version: 1.0
<<<Content-Type: text/plain
<<<Content-Transfer-Encoding: 7bit
<<<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<<<Organization: Microsoft
<<<Date: Thu, 15 Nov 2007 02:36:48 GMT
<<<Subject: Re: IIS issues? OWA?
<<<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<<<
<<<Hi Ross,
<<<
<<<Thanks for your reply.
<<<
<<<I am research on your logs, please try the following steps:
<<<
<<<Step 1: Please check the Default Web Site sittings:
<<<
<<<1. Open IIS.
<<<2. Right click the Default Web Site and select Properties.
<<<3. On the Directory Security tab, click Edit under Secure communication.
<<<4. Uncheck Require secure channel (SSL) and Require 128-bit encryption.
<<<5. Click OK and try again.
<<<
<<<Step 2: Please check the Exchange virtual directory settings:
<<<
<<<1. Right click the Exchange virtual directory and select Propertes.
<<<2. On the Directory Security tab, click Edit under Anthenication and
<<access
<<<control.
<<<3. Remove GG.corp in the Real box.
<<<
<<<I checked the Remote virtual directory, the settings are the same as my
<<<machine.
<<<
<<<Hope this helps.
<<<
<<<I am looking forward to hear from you.
<<<
<<<If you need further assistance, please don't hesitate to let me know.
<<<
<<<Best regards,
<<<
<<<Robert Li(MSFT)
<<<
<<<Microsoft CSS Online Newsgroup Support
<<<
<<<Get Secure! - www.microsoft.com/security
<<<
<<<=====================================================
<<<
<<<This newsgroup only focuses on SBS technical issues. If you have issues
<<<regarding other Microsoft products, you'd better post in the
<corresponding
<<<newsgroups so that they can be resolved in an efficient and timely
<manner.
<<<You can locate the newsgroup here:
<<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<<
<<<When opening a new thread via the web interface, we recommend you check
<<the
<<<"Notify me of replies" box to receive e-mail notifications when there
are
<<<any updates in your thread. When responding to posts via your
newsreader,
<<<please "Reply to Group" so that others may learn and benefit from your
<<<issue.
<<<
<<<Microsoft engineers can only focus on one issue per thread. Although we
<<<provide other information for your reference, we recommend you post
<<<different incidents in different threads to keep the thread clean. In
<<doing
<<<so, it will ensure your issues are resolved in a timely manner.
<<<
<<<For urgent issues, you may want to contact Microsoft CSS directly.
Please
<<<check http://support.microsoft.com for regional support phone numbers.
<<<
<<<Any input or comments in this thread are highly appreciated.
<<<
<<<=====================================================
<<<
<<<This posting is provided "AS IS" with no warranties, and confers no
<rights.
<<<
<<<--------------------
<<<<From: rossk <rkovelman@xxxxxxxxxxxxxxxx>
<<<<Newsgroups: microsoft.public.windows.server.sbs
<<<<Subject: Re: IIS issues? OWA?
<<<<Date: Wed, 14 Nov 2007 12:22:29 -0800
<<<<Organization: http://groups.google.com
<<<<Lines: 213
<<<<Message-ID: <1195071749.628724.88000@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
<<<<References: <Qr2bTScIIHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
<<<< <1194963535.235535.38360@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<<<< <53FirNrJIHA.360@xxxxxxxxxxxxxxxxxxxxxx>
<<<< <1195063979.557773.137460@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<<<<NNTP-Posting-Host: 66.47.1.90
<<<<Mime-Version: 1.0
<<<<Content-Type: text/plain; charset="us-ascii"
<<<<X-Trace: posting.google.com 1195071750 6237 127.0.0.1 (14 Nov 2007
<<<20:22:30 GMT)
<<<<X-Complaints-To: groups-abuse@xxxxxxxxxx
<<<<NNTP-Posting-Date: Wed, 14 Nov 2007 20:22:30 +0000 (UTC)
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<<<<Complaints-To: groups-abuse@xxxxxxxxxx
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<<<< posting-account=ps2QrAMAAAA6_jCuRt2JEIpn5Otqf_w0
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<s
<<!
<<<msrn-in!newshub.sdsu.edu!postnews.google.com!57g2000hsv.googlegroups.com!
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<o
<<t
<<<-for-mail
<<<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:75958
<<<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<<<
<<<<Sent you an email...
<<<<~Ross
<<<<
<<<<
<<<<On Nov 14, 1:12 pm, rossk <rkovel...@xxxxxxxxxxxxxxxx> wrote:
<<<<> Ok issue just came back so Rob I will do my best to get you those
<<<<> logs. There is no error in the event viewer so at this point it is
<<<<> def IIS. Good news is wew narrowed it down, bad is its still
<<<<> occuring.
<<<<> ~Ross
<<<<>
<<<<> On Nov 14, 6:42 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<<<<> wrote:
<<<<>
<<<<> > Hi Ross,
<<<<>
<<<<> > Thanks for your reply.
<<<<>
<<<<> > Based on my experience, the NtFrs event is not related the OWA
<issue.
<<<If
<<<<> > File Replication Service fails, we often experience issues such as
<<user
<<<<> > logon problem, but it will not affect IIS.
<<<<>
<<<<> > The the NtFrs event 13568, I'd like to give you the following
<<<information:
<<<<>
<<<<> > Applying Group Policy causes Userenv errors and events to occur on
<<your
<<<<> > computers that are running Windows Server 2003, Windows XP, or
<<Windows
<<<2000http://support.microsoft.com/?id=887303
<<<<>
<<<<> > Troubleshooting journal_wrap errors on Sysvol and DFS replica
<<<setshttp://support.microsoft.com/?id=292438
<<<<>
<<<<> > I am looking forward to hear from you.
<<<<>
<<<<> > If you need further assistance, please don't hesitate to let me
know.
<<<<>
<<<<> > Best regards,
<<<<>
<<<<> > Robert Li(MSFT)
<<<<>
<<<<> > Microsoft CSS Online Newsgroup Support
<<<<>
<<<<> > Get Secure! -www.microsoft.com/security
<<<<>
<<<<> > =====================================================
<<<<>
<<<<> > This newsgroup only focuses on SBS technical issues. If you have
<<issues
<<<<> > regarding other Microsoft products, you'd better post in the
<<<corresponding
<<<<> > newsgroups so that they can be resolved in an efficient and timely
<<<manner.
<<<<> > You can locate the newsgroup
<<<here:http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<<<>
<<<<> > When opening a new thread via the web interface, we recommend you
<<<check the
<<<<> > "Notify me of replies" box to receive e-mail notifications when
<there
<<<are
<<<<> > any updates in your thread. When responding to posts via your
<<<newsreader,
<<<<> > please "Reply to Group" so that others may learn and benefit from
<your
<<<<> > issue.
<<<<>
<<<<> > Microsoft engineers can only focus on one issue per thread.
Although
<<we
<<<<> > provide other information for your reference, we recommend you post
<<<<> > different incidents in different threads to keep the thread clean.
<In
<<<doing
<<<<> > so, it will ensure your issues are resolved in a timely manner.
<<<<>
<<<<> > For urgent issues, you may want to contact Microsoft CSS directly.
<<<Please
<<<<> > checkhttp://support.microsoft.comforregional support phone numbers.
<<<<>
<<<<> > Any input or comments in this thread are highly appreciated.
<<<<>
<<<<> > =====================================================
<<<<>
<<<<> > This posting is provided "AS IS" with no warranties, and confers no
<<<rights.
<<<<>
<<<<> > --------------------
<<<<> > <From: rossk <rkovel...@xxxxxxxxxxxxxxxx>
<<<<> > <Newsgroups: microsoft.public.windows.server.sbs
<<<<> > <Subject: Re: IIS issues? OWA?
<<<<> > <Date: Tue, 13 Nov 2007 06:18:55 -0800
<<<<> > <Organization:http://groups.google.com
<<<<> > <Lines: 163
<<<<> > <Message-ID: <1194963535.235535.38...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<<<<> > <References: <Qr2bTScIIHA.5...@xxxxxxxxxxxxxxxxxxxxxx>
<<<<> > < <1194882060.630214.145...@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
<<<<> > < <t3X7otdJIHA....@xxxxxxxxxxxxxxxxxxxxxx>
<<<<> > <NNTP-Posting-Host: 66.47.1.90
<<<<> > <Mime-Version: 1.0
<<<<> > <Content-Type: text/plain; charset="us-ascii"
<<<<> > <X-Trace: posting.google.com 1194963535 1833 127.0.0.1 (13 Nov 2007
<<<<> > 14:18:55 GMT)
<<<<> > <X-Complaints-To: groups-ab...@xxxxxxxxxx
<<<<> > <NNTP-Posting-Date: Tue, 13 Nov 2007 14:18:55 +0000 (UTC)
<<<<> > <In-Reply-To: <t3X7otdJIHA....@xxxxxxxxxxxxxxxxxxxxxx>
<<<<> > <User-Agent: G2/1.0
<<<<> > <X-HTTP-UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en)
<<<<> > AppleWebKit/418.9 (KHTML, like Gecko)
<Safari/419.3,gzip(gfe),gzip(gfe)
<<<<> > <Complaints-To: groups-ab...@xxxxxxxxxx
<<<<> > <Injection-Info: k79g2000hse.googlegroups.com;
<<posting-host=66.47.1.90;
<<<<> > < posting-account=ps2QrAMAAAA6_jCuRt2JEIpn5Otqf_w0
<<<<> > <Path:
<<<<> >
<<<TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!msrtra
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<s
<<
<<<!
<<<<> >
<<<msrn-in!newshub.sdsu.edu!postnews.google.com!k79g2000hse.googlegroups.com
!
<n
<<
<<<o
<<<<> > t-for-mail
<<<<> > <Xref: TK2MSFTNGHUB02.phx.gbl
<<microsoft.public.windows.server.sbs:75603
<<<<> > <X-Tomcat-NG: microsoft.public.windows.server.sbs
<<<<> > <
<<<<> > <I wish I could make it happen but this is a random thing. I have
<<been
<<<<> > <running Microsoft Exchange Best Practice analyzer and making sure
<<that
<<<<> > <everything is ok. I have been getting this error in Event Viewer.
<<<<> > <Event ID: 13568
<<<<> > <Event Type: Error
<<<<> > <Event Source: NtFrs
<<<<> > <Event Category: None
<<<<> > <Event ID: 13568
<<<<> > <Date: 11/13/2007
<<<<> > <Time: 2:24:29 AM
<<<<> > <User: N/A
<<<<> > <Computer: GGMAIN
<<<<> > <Description:
<<<<> > <The File Replication Service has detected that the replica set
<<"DOMAIN
<<<<> > <SYSTEM VOLUME (SYSVOL SHARE)" is in JRNL_WRAP_ERROR.
<<<<> > <
<<<<> > < Replica set name is : "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)"
<<<<> > < Replica root path is : "c:\windows\sysvol\domain"
<<<<> > < Replica root volume is : "\\.\C:"
<<<<> > < A Replica set hits JRNL_WRAP_ERROR when the record that it is
<trying
<<<<> > <to read from the NTFS USN journal is not found. This can occur
<<<<> > <because of one of the following reasons.
<<<<> > <
<<<<> > < [1] Volume "\\.\C:" has been formatted.
<<<<> > < [2] The NTFS USN journal on volume "\\.\C:" has been deleted.
<<<<> > < [3] The NTFS USN journal on volume "\\.\C:" has been truncated.
<<<<> > <Chkdsk can truncate the journal if it finds corrupt entries at the
<<end
<<<<> > <of the journal.
<<<<> > < [4] File Replication Service was not running on this computer for
a
<<<<> > <long time.
<<<<> > < [5] File Replication Service could not keep up with the rate of
<Disk
<<<<> > <IO activity on "\\.\C:".
<<<<> > < Setting the "Enable Journal Wrap Automatic Restore" registry
<<<<> > <parameter to 1 will cause the following recovery steps to be taken
<to
<<<<> > <automatically recover from this error state.
<<<<> > < [1] At the first poll, which will occur in 5 minutes, this
computer
<<<<> > <will be deleted from the replica set. If you do not want to wait 5
<<<<> > <minutes, then run "net stop ntfrs" followed by "net start ntfrs" to
<<<<> > <restart the File Replication Service.
<<<<> > < [2] At the poll following the deletion this computer will be
<<re-added
<<<<> > <to the replica set. The re-addition will trigger a full tree sync
<for
<<<<> > <the replica set.
<<<<> > <
<<<<> > <WARNING: During the recovery process data in the replica tree may
be
<<<<> > <unavailable. You should reset the registry parameter described
above
<<<<> > <to 0 to prevent automatic recovery from making the data
unexpectedly
<<<<> > <unavailable if this error condition occurs again.
<<<<> > <
<<<<> > <To change this registry parameter, run regedit.
<<<<> > <
<<<<> > <Click on Start, Run and type regedit.
<<<<> > <
<<<<> > <Expand HKEY_LOCAL_MACHINE.
<<<<> > <Click down the key path:
<<<<> > < "System\CurrentControlSet\Services\NtFrs\Parameters"
<<<<> > <Double click on the value name
<<<<> > < "Enable Journal Wrap Automatic Restore"
<<<<> > <and update the value.
<<<<> > <
<<<<> > <If the value name is not present you may add it with the New->DWORD
<<<<> > <Value function under the Edit Menu item. Type the value name
exactly
<<<<> > <as shown above.
<<<<> > <
<<<<> > <For more information, see Help and Support Center at
<<<<> > <http://go.microsoft.com/fwlink/events.asp.
<<<<> > <
<<<<> > <
<<<<> > <Not sure if this is related? I am going to make another posting
<<about
<<<<> > <this error though. As far as the logs I can do that but again I do
<<<<> > <NOT know when it would happen
<<<<> > <
<<<<> > <~Ross
<<<<> > <
<<<<> > <
<<<<> > <
<<<<> > <
<<<<> > <On Nov 13, 4:56 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li
[MSFT])
<<<<> > <wrote:
<<<<> > <> Hi Rossk,
<<<<> > <>
<<<<> > <> Thanks for your reply.
<<<<> > <>
<<<<> > <> On SBS, you can change the Exchange to native mode. Since on
SBS,
<<<both
<<<<> > OWA
<<<<> > <> and RWW are not working, the issue may not be related to the AD.
<<<Based on
<<<<> > <> my experience, this is may be caused by the Network
configuration
<<<and IIS
<<<<> > <> configuration. Please help me collect the following information
<<and
<<<I
<<<<> > need
<<<<> > <> to do deep research, thanks for your understanding and patience.
<<<<> > <>
<<<<> > <> 1. What important change did you make before the issue first
<<<occurred?
<<<<> > <>
<<<<> > <> 2. What's the error message can you see when fail to visit OWA?
<<<<> > <>
<<<<> > <> 3. Gather IIS log:
<<<<> > <>
<<<<> > <> 1) Open IIS snap-in.
<<<<> > <> 2) Right click Default Web Site and click Properties.
<<<<> > <> 3) Uncheck the "Enable Logging" box and click Apply.
<<<<> > <> 4) Go to C:\WINDOWS\system32\LogFiles\W3SVC1 folder and move
all
<<<files
<<<<> > to
<<<<> > <> a backup location.
<<<<> > <> 5) Check "Enable Logging" box and click OK.
<<<<> > <> 6) Run IISReset command.
<<<<> > <> 7) Reproduce the problem and send the log file in
<<<<> > <> C:\WINDOWS\system32\LogFiles\W3SVC1 folder to me for research.
<<<<> > <>
<<<<> > <> 4. Gather IIS Metabase:
<<<<> > <>
<<<<> > <> 1) Download the IIS Resource Kit tools from the following
<<<<> >
<<<page:http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A7
1
<.
<<
<

.

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