Re: slow login to server
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Fri, 16 Nov 2007 03:28:39 GMT
Hi Kev,
Thanks for your reply.
Since the issue occurs when users logon Terminal Server, please also try
the step 1 on Terminal server.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<Thread-Topic: slow login to server
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<Subject: Re: slow login to server
<Date: Thu, 15 Nov 2007 12:34:00 -0800
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<
<Hi,
<
<Many thanks for the response, I will try the steps you've detailed later
as
<im off to a clients site tomorrow and wont get a chance. But to answer
some
<of the questions you raised...
<
<1. I did install SP2 on the SBS and TS server, so i will run those steps
you
<mentioned.
<2. All terminal users have this issue
<3. Yes they log into their physical machine first with domain credentials
<and this process is fast. They then log onto the TS and its this stage the
<delay is very evident.
<
<I will let you know how I get on once im back in the office
<
<Thanks
<
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Kev,
<>
<> Thanks for posting in our newsgroup.
<>
<> First both SBS 2003 and Terminal Server all have such issue, since we
don't
<> know if the two issues are related, a suggestions is to focus on SBS
2003
<> server in this thread.
<>
<> You said "Recently installed a SBS2003 SP2", do mean that you installed
the
<> Windows 2003 SP2 on SBS server? If so, please take the following steps:
<>
<> Step 1: After install Windows 2003 SP2 on SBS server, it may cause
network
<> problem, please Disable Receive Side Scaling, TCP Chimney and offloading
<> support.
<>
<> To disable Receive Side Scaling:
<>
<> 1. Click Start, click Run, type ncpa.cpl, and then click OK.
<> 2. Right-click a network adapter object, and then click Properties.
<> 3. Click Configure, and then click the Advanced tab.
<> 4. In the Property list, click Receive Side Scaling, click Disable in
the
<> Value list, and then click OK.
<> 5. Repeat steps 2 through 4 for each network adapter object.
<>
<> To disable offloading support
<>
<> 1. Click Start, click Run, type regedit, and then click OK.
<> 2. Locate and then click the following registry subkey:
<> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
<> 3. In the details pane, right-click EnableTCPA, and then click Modify.
<> 4. In the Value data box, type 0 (zero), and then click OK.
<> 5. Exit Registry Editor.
<> 6. Restart the computer.
<>
<> To turn off TCP Chimney by using the Netsh.exe tool, follow these steps:
<>
<> 1. Click Start, click Run, type cmd, and then click OK.
<> 2. At the command prompt, type Netsh int ip set chimney DISABLED, and
then
<> press ENTER.
<>
<> More info:
<> You may experience network-related problems after you install Windows
<> Server 2003 SP2 or the Scalable Networking Pack on a Windows Small
Business
<> Server 2003-based computer
<> http://support.microsoft.com/kb/936594
<>
<> The Microsoft Windows Server 2003 Scalable Networking Pack release
<> http://support.microsoft.com/?id=912222
<>
<> Step 2: Please make a clean boot to make sure the problem is not caused
<> third party software:
<>
<> 1. Click Start->Run...->type msconfig and press Enter.
<> 2. Click Services tab and select Hide All Microsoft Services and Disable
<> All third party Services.
<> 3. Click Startup tab and Disable All startup items.
<> 4. Click OK and choose Restart.
<> 5. After reboot, check whether the problem still occurs.
<> 6. If there are no more problems, please use the above steps to enable
<> services and startup items one by one in order to figure out the root
cause
<> of this issue.
<>
<> If the problem persists, please help me collect the following
information
<> for deep research:
<>
<> 1. Do all user have such issue?
<>
<> 2. You said "It doesnt affect clients that have a physical machine, but
<> those on the terminal server experience this slowness", do you mean the
<> workstation logon domain properly, but after logon, the user connect to
<> Terminal Server via RDP slowly?
<>
<> 3 Userenv.log
<> 1) Use Registry Editor to add (or modify) the following registry value:
<>
<> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
<> Value: UserEnvDebugLevel
<> Value Type: REG_DWORD
<> Value Data: 10002 (Hex)
<>
<> 2) The log file will be generated in the following place when computer
<> starts:
<> %SystemRoot%\Debug\UserMode\Userenv.log
<>
<> 4. MPS Report on SBS server and problematic workstation.
<>
<> a. Visit
<>
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
<> 15706/MPSRPT_DirSvc.EXE to download the file.
<> b. Run the MPSRPT_DirSvc.exe on the server box.
<> c. Wait for 10~15 minutes.
<> d. Open Windows explorer, navigate to
<> %SYSTEMROOT%\MPSReports\DirSvc\Logs\cab\
<> e. Send the .cab file directly to v-robeli@xxxxxxxxxxxxx with subject:
<> 40967994-slow login to server.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: slow login to server
<> <thread-index: Acgm1ZizT1U+4RbnRRaf+lqmupxdjw==
<> <X-WBNR-Posting-Host: 207.46.19.197
<> <From: =?Utf-8?B?a2V2?= <kev@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <References: <E06D7548-DE89-4ECA-8D6D-A1AA728484C5@xxxxxxxxxxxxx>
<> <OrvbFbrJIHA.5116@xxxxxxxxxxxxxxxxxxxx>
<> <Subject: Re: slow login to server
<> <Date: Wed, 14 Nov 2007 07:47:01 -0800
<> <Lines: 50
<> <Message-ID: <1DA9CAE5-1459-4102-9B78-7D32514C1809@xxxxxxxxxxxxx>
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<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Hi
<> <
<> <Yes i have sat at the servers and see the delay in logging in. It
doesnt
<> <affect clients that have a physical machine, but those on the terminal
<> server
<> <experience this slowness
<> <
<> <"Larry Struckmeyer" wrote:
<> <
<> <> Hi Kev:
<> <>
<> <> Slow logon at the console" implies sitting in front of the SBS or TS
<> server
<> <> and logging on from its physical keyboard, that from the time you
press
<> <> CTRL-ALT-DEL until you have a working desktop is slow by some
standard
<> of
<> <> measure that we can't really relate to.
<> <>
<> <> If you mean from client workstations, the usual culprit is DNS
settings
<> on
<> <> either the server or the worksation. SBS should be the DHCP server
for
<> all
<> <> the clients on the LAN, and all the nics in the LAN should point to
the
<> <> interanal NIC for both DNS and WINS.
<> <>
<> <> --
<> <> Larry
<> <>
<> <>
<> <> "kev" <kev@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
<> <> news:E06D7548-DE89-4ECA-8D6D-A1AA728484C5@xxxxxxxxxxxxxxxx
<> <> > Hi
<> <> >
<> <> > Recently installed a SBS2003 SP2 and TS Win2K3 Std SP2 and both
<> experience
<> <> > slow logins both through rdp and at the console.
<> <> >
<> <> > I have checked the NIC bindings and the SBS server has the lan NIC
<> first
<> <> > and
<> <> > the ADSL nic second.
<> <> > DNS seems fine i ran netdiag /fix and no errors were shown. Both
<> servers
<> <> > are
<> <> > using the SBS server for primary DNS
<> <> > No errors appear in the event log.
<> <> > No roaming profiles or folder redirection is turned on
<> <> > I have tried putting a user and the TS in its own OU blocked
<> inheritance
<> <> > so
<> <> > no GPO's would apply and still slow login
<> <> >
<> <> > Any ideas what is going on, im at a dead end!
<> <> >
<> <> > Thanks
<> <> >
<> <>
<> <>
<> <>
<> <
<>
<>
<
.
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