Re: IIS issues? OWA?
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Fri, 16 Nov 2007 02:37:58 GMT
Hi Ross,
Thanks for your reply.
In steps one after you uncheck Require secure channel (SSL) and Require
128-bit encryption, please try again to visit OWA and RWW to see if the
problem is resolved. I am sorry for not writing the steps clearly.
To get to the Exchange virtual Directory, you need to do the following:
1. Open IIS.
2. Go to ServerName\Web Sites\Default Web Site.
3. Right click Exchange under Default Web Site and select Properties.
4. On the Directory Security tab, click Edit under Authentication and
access control.
5. Remove GG.corp in the Real box.
6. Click OK.
I also sent you the screen shot of steps.
Also, please check the Companyweb settings:
1. Open IIS.
2. Go to ServerName\Web Sites\Companyweb.
3. Right click Companyweb and Select Properties.
4. On the Home Directory tab, select Execute permission: Scripts only,
select Application pool: DefaultAppPool.
5. Click OK.
Hope this helps.
If the problem persists, please let me know the error message when you
visit OWA and Companyweb.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
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<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Thu, 15 Nov 2007 02:36:48 GMT
<Subject: Re: IIS issues? OWA?
<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<
<Hi Ross,
<
<Thanks for your reply.
<
<I am research on your logs, please try the following steps:
<
<Step 1: Please check the Default Web Site sittings:
<
<1. Open IIS.
<2. Right click the Default Web Site and select Properties.
<3. On the Directory Security tab, click Edit under Secure communication.
<4. Uncheck Require secure channel (SSL) and Require 128-bit encryption.
<5. Click OK and try again.
<
<Step 2: Please check the Exchange virtual directory settings:
<
<1. Right click the Exchange virtual directory and select Propertes.
<2. On the Directory Security tab, click Edit under Anthenication and
access
<control.
<3. Remove GG.corp in the Real box.
<
<I checked the Remote virtual directory, the settings are the same as my
<machine.
<
<Hope this helps.
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<From: rossk <rkovelman@xxxxxxxxxxxxxxxx>
<<Newsgroups: microsoft.public.windows.server.sbs
<<Subject: Re: IIS issues? OWA?
<<Date: Wed, 14 Nov 2007 12:22:29 -0800
<<Organization: http://groups.google.com
<<Lines: 213
<<Message-ID: <1195071749.628724.88000@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
<<References: <Qr2bTScIIHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
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<20:22:30 GMT)
<<X-Complaints-To: groups-abuse@xxxxxxxxxx
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<<Complaints-To: groups-abuse@xxxxxxxxxx
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<< posting-account=ps2QrAMAAAA6_jCuRt2JEIpn5Otqf_w0
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<msrn-in!newshub.sdsu.edu!postnews.google.com!57g2000hsv.googlegroups.com!no
t
<-for-mail
<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:75958
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<<
<<Sent you an email...
<<~Ross
<<
<<
<<On Nov 14, 1:12 pm, rossk <rkovel...@xxxxxxxxxxxxxxxx> wrote:
<<> Ok issue just came back so Rob I will do my best to get you those
<<> logs. There is no error in the event viewer so at this point it is
<<> def IIS. Good news is wew narrowed it down, bad is its still
<<> occuring.
<<> ~Ross
<<>
<<> On Nov 14, 6:42 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<<> wrote:
<<>
<<> > Hi Ross,
<<>
<<> > Thanks for your reply.
<<>
<<> > Based on my experience, the NtFrs event is not related the OWA issue.
<If
<<> > File Replication Service fails, we often experience issues such as
user
<<> > logon problem, but it will not affect IIS.
<<>
<<> > The the NtFrs event 13568, I'd like to give you the following
<information:
<<>
<<> > Applying Group Policy causes Userenv errors and events to occur on
your
<<> > computers that are running Windows Server 2003, Windows XP, or
Windows
<2000http://support.microsoft.com/?id=887303
<<>
<<> > Troubleshooting journal_wrap errors on Sysvol and DFS replica
<setshttp://support.microsoft.com/?id=292438
<<>
<<> > I am looking forward to hear from you.
<<>
<<> > If you need further assistance, please don't hesitate to let me know.
<<>
<<> > Best regards,
<<>
<<> > Robert Li(MSFT)
<<>
<<> > Microsoft CSS Online Newsgroup Support
<<>
<<> > Get Secure! -www.microsoft.com/security
<<>
<<> > =====================================================
<<>
<<> > This newsgroup only focuses on SBS technical issues. If you have
issues
<<> > regarding other Microsoft products, you'd better post in the
<corresponding
<<> > newsgroups so that they can be resolved in an efficient and timely
<manner.
<<> > You can locate the newsgroup
<here:http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<>
<<> > When opening a new thread via the web interface, we recommend you
<check the
<<> > "Notify me of replies" box to receive e-mail notifications when there
<are
<<> > any updates in your thread. When responding to posts via your
<newsreader,
<<> > please "Reply to Group" so that others may learn and benefit from your
<<> > issue.
<<>
<<> > Microsoft engineers can only focus on one issue per thread. Although
we
<<> > provide other information for your reference, we recommend you post
<<> > different incidents in different threads to keep the thread clean. In
<doing
<<> > so, it will ensure your issues are resolved in a timely manner.
<<>
<<> > For urgent issues, you may want to contact Microsoft CSS directly.
<Please
<<> > checkhttp://support.microsoft.comforregional support phone numbers.
<<>
<<> > Any input or comments in this thread are highly appreciated.
<<>
<<> > =====================================================
<<>
<<> > This posting is provided "AS IS" with no warranties, and confers no
<rights.
<<>
<<> > --------------------
<<> > <From: rossk <rkovel...@xxxxxxxxxxxxxxxx>
<<> > <Newsgroups: microsoft.public.windows.server.sbs
<<> > <Subject: Re: IIS issues? OWA?
<<> > <Date: Tue, 13 Nov 2007 06:18:55 -0800
<<> > <Organization:http://groups.google.com
<<> > <Lines: 163
<<> > <Message-ID: <1194963535.235535.38...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<<> > <References: <Qr2bTScIIHA.5...@xxxxxxxxxxxxxxxxxxxxxx>
<<> > < <1194882060.630214.145...@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
<<> > < <t3X7otdJIHA....@xxxxxxxxxxxxxxxxxxxxxx>
<<> > <NNTP-Posting-Host: 66.47.1.90
<<> > <Mime-Version: 1.0
<<> > <Content-Type: text/plain; charset="us-ascii"
<<> > <X-Trace: posting.google.com 1194963535 1833 127.0.0.1 (13 Nov 2007
<<> > 14:18:55 GMT)
<<> > <X-Complaints-To: groups-ab...@xxxxxxxxxx
<<> > <NNTP-Posting-Date: Tue, 13 Nov 2007 14:18:55 +0000 (UTC)
<<> > <In-Reply-To: <t3X7otdJIHA....@xxxxxxxxxxxxxxxxxxxxxx>
<<> > <User-Agent: G2/1.0
<<> > <X-HTTP-UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en)
<<> > AppleWebKit/418.9 (KHTML, like Gecko) Safari/419.3,gzip(gfe),gzip(gfe)
<<> > <Complaints-To: groups-ab...@xxxxxxxxxx
<<> > <Injection-Info: k79g2000hse.googlegroups.com;
posting-host=66.47.1.90;
<<> > < posting-account=ps2QrAMAAAA6_jCuRt2JEIpn5Otqf_w0
<<> > <Path:
<<> >
<TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!msrtrans
<!
<<> >
<msrn-in!newshub.sdsu.edu!postnews.google.com!k79g2000hse.googlegroups.com!n
<o
<<> > t-for-mail
<<> > <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:75603
<<> > <X-Tomcat-NG: microsoft.public.windows.server.sbs
<<> > <
<<> > <I wish I could make it happen but this is a random thing. I have
been
<<> > <running Microsoft Exchange Best Practice analyzer and making sure
that
<<> > <everything is ok. I have been getting this error in Event Viewer.
<<> > <Event ID: 13568
<<> > <Event Type: Error
<<> > <Event Source: NtFrs
<<> > <Event Category: None
<<> > <Event ID: 13568
<<> > <Date: 11/13/2007
<<> > <Time: 2:24:29 AM
<<> > <User: N/A
<<> > <Computer: GGMAIN
<<> > <Description:
<<> > <The File Replication Service has detected that the replica set
"DOMAIN
<<> > <SYSTEM VOLUME (SYSVOL SHARE)" is in JRNL_WRAP_ERROR.
<<> > <
<<> > < Replica set name is : "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)"
<<> > < Replica root path is : "c:\windows\sysvol\domain"
<<> > < Replica root volume is : "\\.\C:"
<<> > < A Replica set hits JRNL_WRAP_ERROR when the record that it is trying
<<> > <to read from the NTFS USN journal is not found. This can occur
<<> > <because of one of the following reasons.
<<> > <
<<> > < [1] Volume "\\.\C:" has been formatted.
<<> > < [2] The NTFS USN journal on volume "\\.\C:" has been deleted.
<<> > < [3] The NTFS USN journal on volume "\\.\C:" has been truncated.
<<> > <Chkdsk can truncate the journal if it finds corrupt entries at the
end
<<> > <of the journal.
<<> > < [4] File Replication Service was not running on this computer for a
<<> > <long time.
<<> > < [5] File Replication Service could not keep up with the rate of Disk
<<> > <IO activity on "\\.\C:".
<<> > < Setting the "Enable Journal Wrap Automatic Restore" registry
<<> > <parameter to 1 will cause the following recovery steps to be taken to
<<> > <automatically recover from this error state.
<<> > < [1] At the first poll, which will occur in 5 minutes, this computer
<<> > <will be deleted from the replica set. If you do not want to wait 5
<<> > <minutes, then run "net stop ntfrs" followed by "net start ntfrs" to
<<> > <restart the File Replication Service.
<<> > < [2] At the poll following the deletion this computer will be
re-added
<<> > <to the replica set. The re-addition will trigger a full tree sync for
<<> > <the replica set.
<<> > <
<<> > <WARNING: During the recovery process data in the replica tree may be
<<> > <unavailable. You should reset the registry parameter described above
<<> > <to 0 to prevent automatic recovery from making the data unexpectedly
<<> > <unavailable if this error condition occurs again.
<<> > <
<<> > <To change this registry parameter, run regedit.
<<> > <
<<> > <Click on Start, Run and type regedit.
<<> > <
<<> > <Expand HKEY_LOCAL_MACHINE.
<<> > <Click down the key path:
<<> > < "System\CurrentControlSet\Services\NtFrs\Parameters"
<<> > <Double click on the value name
<<> > < "Enable Journal Wrap Automatic Restore"
<<> > <and update the value.
<<> > <
<<> > <If the value name is not present you may add it with the New->DWORD
<<> > <Value function under the Edit Menu item. Type the value name exactly
<<> > <as shown above.
<<> > <
<<> > <For more information, see Help and Support Center at
<<> > <http://go.microsoft.com/fwlink/events.asp.
<<> > <
<<> > <
<<> > <Not sure if this is related? I am going to make another posting
about
<<> > <this error though. As far as the logs I can do that but again I do
<<> > <NOT know when it would happen
<<> > <
<<> > <~Ross
<<> > <
<<> > <
<<> > <
<<> > <
<<> > <On Nov 13, 4:56 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<<> > <wrote:
<<> > <> Hi Rossk,
<<> > <>
<<> > <> Thanks for your reply.
<<> > <>
<<> > <> On SBS, you can change the Exchange to native mode. Since on SBS,
<both
<<> > OWA
<<> > <> and RWW are not working, the issue may not be related to the AD.
<Based on
<<> > <> my experience, this is may be caused by the Network configuration
<and IIS
<<> > <> configuration. Please help me collect the following information
and
<I
<<> > need
<<> > <> to do deep research, thanks for your understanding and patience.
<<> > <>
<<> > <> 1. What important change did you make before the issue first
<occurred?
<<> > <>
<<> > <> 2. What's the error message can you see when fail to visit OWA?
<<> > <>
<<> > <> 3. Gather IIS log:
<<> > <>
<<> > <> 1) Open IIS snap-in.
<<> > <> 2) Right click Default Web Site and click Properties.
<<> > <> 3) Uncheck the "Enable Logging" box and click Apply.
<<> > <> 4) Go to C:\WINDOWS\system32\LogFiles\W3SVC1 folder and move all
<files
<<> > to
<<> > <> a backup location.
<<> > <> 5) Check "Enable Logging" box and click OK.
<<> > <> 6) Run IISReset command.
<<> > <> 7) Reproduce the problem and send the log file in
<<> > <> C:\WINDOWS\system32\LogFiles\W3SVC1 folder to me for research.
<<> > <>
<<> > <> 4. Gather IIS Metabase:
<<> > <>
<<> > <> 1) Download the IIS Resource Kit tools from the following
<<> >
<page:http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71.
.
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