Re: Remote Web Workplace Issue

I'm running SBS 2003 Premium with ISA 2004.
All LAN workstations are affected.

Are ports 4125 and 443 forwarded to your SBS NIC? How do I check? I've
opened these ports on the workstation with scope to network

IPConfig /all on SBS server shows:

Windows IP Configuration:

Host name: Sparky
Primary Dns suffix: davislarson.local
IP Routing Enabled: Yes
WINS Proxy Enabled: Yes
DNS Suffix Search List: davislarson.local

PPP adapter RAS Server (Dial In) Interface:

Connection-specific DNS Suffix:
Description: WAN (PPP/SLIP) Interface
Physical Address: 00-53-45-00-00-00
DHCP Enabled: No
IP Address: 192.168.16.12
Subnet mask: 255.255.255.255
Default Gateway:
NetBIOS over Tcpip: Disabled

Ethernet adapter Network Connection:
Connection-specific DNS Suffix:
Description: Intel(R) PRO/1000 MT Network Connection
Physical Address: 00-11-43-EF-46-F5
DHCP Enabled: No
IP Address: 70.89.160.185
Subnet mask: 255.255.255.248
Default Gateway:70.89.160.190
DNS Servers: 192.168.16.2
Primary WINS Server: 192.168.16.2
NetBIOS over Tcpip: Disabled

Ethernet adapter Server Local Area Connection:

Connection-specific DNS suffix:
Description: Intel(R) PRO/1000 MT Network Connection #2
Physical Address: 00-11-43-EF-46-F4
DHCP Enabled: No
IP Address: 192.168.16.2
Subnet Mask: 255.255.255.0
Default Gateway:
DNS Servers: 192.168.16.2
Primary WINS Server: 192.168.16.2

Thanks

"Merv Porter [SBS-MVP]" wrote:

This may be a sign that port 4125 is being blocked.

Is this SBS 2003 Premium (with ISA 2000 or ISA 2004)?
Are all your LAN workstations affected?
Are ports 4125 and 443 forwarded to your SBS NIC?

Can you post the results of an ipconfig /all for yout SBS server?

--
Merv Porter [SBS-MVP]
============================

"Kevin Miles Davis" <KevinMilesDavis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:C90797F9-B5EB-49A3-B09B-7E77371D6CB6@xxxxxxxxxxxxxxxx
The error message is:

VBScript: Remote Desktop Disconnected

The client could not establish a connection to the remote computer. The
most likely causes for this error are:

1) Remote connections might not be enabled at the remote computer.
2) the maximum number of connections might be exceeded at the remote
computer.
3) A network error might have occured while establishing the connection.
4) The Remote Web Workplace designated port might be blocked by a
firewall.

Thanks...

"Merv Porter [SBS-MVP]" wrote:

What is the exact text of the error that you get?

--
Merv Porter [SBS-MVP]
============================

"Kevin Miles Davis" <KevinMilesDavis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:580F5959-5584-429C-B9F8-33AC6E7B6DFF@xxxxxxxxxxxxxxxx
Hmm ... interesting - however, I get the same error message when
connecting
over ethernet inside the LAN, not only from the trouble laptop but
another
workstation as well. Also, I can connect using the aircard on my
wife's
laptop, which has not been connected to the SBS domain. I am still
wondering
whether this is a policy issue but don't have the smarts/experience to
know
how to go about troubleshooting in that direction.

"Merv Porter [SBS-MVP]" wrote:

Have you seen this?

Having issues with the Verizon aircard and Remote Web workplace
http://msmvps.com/blogs/bradley/archive/2005/09/09/66049.aspx

--
Merv Porter [SBS-MVP]
============================

"Kevin Miles Davis" <KevinMilesDavis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in
message news:2F0E5337-4F59-48D7-90CA-29236A88BA3F@xxxxxxxxxxxxxxxx
No - I cannot connect to remote desktops either inside or outside
the
LAN
on
the trouble laptop.

I can connect remotely on my wife's laptop which has never run the
SBS
workstation setup.

"Merv Porter [SBS-MVP]" wrote:

So, if you don't use the Air Card, youu can connect to the remote
workstations?

--
Merv Porter [SBS-MVP]
============================

"Kevin Miles Davis" <KevinMilesDavis@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
message news:A7284123-A1CF-4680-B825-3D5657458ACE@xxxxxxxxxxxxxxxx
Still getting same error message after disabling ISA client
firewall
on
laptop - I'm connecting to the internet via a Verizon air card

thanks

"Merv Porter [SBS-MVP]" wrote:

What happens if you disable the ISA client firewall on the
laptop
(I
assume
the laptop is not connected to the domain at the moment).

--
Merv Porter [SBS-MVP]
============================

"Kevin Miles Davis" <KevinMilesDavis@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
message
news:6730570F-8551-4181-A23F-BC30DBE0A9D0@xxxxxxxxxxxxxxxx
I uninstalled McAfee but still have the same problem.

Thanks

"Merv Porter [SBS-MVP]" wrote:

As a test, what happens if you uninstall the McAfee firewall
(and
antivirus)
altogether from the laptop?

--
Merv Porter [SBS-MVP]
============================

"Kevin Miles Davis"
<KevinMilesDavis@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
message
news:ADEF2D5F-C391-4E98-B034-27994F2B4D37@xxxxxxxxxxxxxxxx
I am having trouble using Remote Web Workplace to connect to
either
the
SBS
server or a workstation desktop.

This appears to be a workstation issue. On a different
workstation,
not
configured with a SBS connection, I can remotely connect to
both
desktops.

The trouble laptop can successfully make a connection to
the
SBS
network,
connect to ISA using firewall client, log onto the RWW and
run
remote
web
Outlook.

The list of workstation desktops available to log onto
using
RWW
is
shown
but the error message "Remote Desktop Disconnected" is
received.

I've added the IP address for the SBS server to the trusted
sites
zone
in
IE
6.0.

The McAfee firewall on the trouble laptop is disabled but
the
Windows
firewall (running Windows XP Pro) is enabled in security
center
and
is
locked
so that it cannot be disabled. I don't know how to modify
the
Windows
firewall settings in case the firewall is blocking the
remote
desktop
connection.

Any help would be greatly appreciated.
Thanks.



















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