Re: IIS issues? OWA?

Sent you an email...
~Ross


On Nov 14, 1:12 pm, rossk <rkovel...@xxxxxxxxxxxxxxxx> wrote:
Ok issue just came back so Rob I will do my best to get you those
logs. There is no error in the event viewer so at this point it is
def IIS. Good news is wew narrowed it down, bad is its still
occuring.
~Ross

On Nov 14, 6:42 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
wrote:

Hi Ross,

Thanks for your reply.

Based on my experience, the NtFrs event is not related the OWA issue. If
File Replication Service fails, we often experience issues such as user
logon problem, but it will not affect IIS.

The the NtFrs event 13568, I'd like to give you the following information:

Applying Group Policy causes Userenv errors and events to occur on your
computers that are running Windows Server 2003, Windows XP, or Windows 2000http://support.microsoft.com/?id=887303

Troubleshooting journal_wrap errors on Sysvol and DFS replica setshttp://support.microsoft.com/?id=292438

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

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--------------------
<From: rossk <rkovel...@xxxxxxxxxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<Subject: Re: IIS issues? OWA?
<Date: Tue, 13 Nov 2007 06:18:55 -0800
<Organization:http://groups.google.com
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<
<I wish I could make it happen but this is a random thing. I have been
<running Microsoft Exchange Best Practice analyzer and making sure that
<everything is ok. I have been getting this error in Event Viewer.
<Event ID: 13568
<Event Type: Error
<Event Source: NtFrs
<Event Category: None
<Event ID: 13568
<Date: 11/13/2007
<Time: 2:24:29 AM
<User: N/A
<Computer: GGMAIN
<Description:
<The File Replication Service has detected that the replica set "DOMAIN
<SYSTEM VOLUME (SYSVOL SHARE)" is in JRNL_WRAP_ERROR.
<
< Replica set name is : "DOMAIN SYSTEM VOLUME (SYSVOL SHARE)"
< Replica root path is : "c:\windows\sysvol\domain"
< Replica root volume is : "\\.\C:"
< A Replica set hits JRNL_WRAP_ERROR when the record that it is trying
<to read from the NTFS USN journal is not found. This can occur
<because of one of the following reasons.
<
< [1] Volume "\\.\C:" has been formatted.
< [2] The NTFS USN journal on volume "\\.\C:" has been deleted.
< [3] The NTFS USN journal on volume "\\.\C:" has been truncated.
<Chkdsk can truncate the journal if it finds corrupt entries at the end
<of the journal.
< [4] File Replication Service was not running on this computer for a
<long time.
< [5] File Replication Service could not keep up with the rate of Disk
<IO activity on "\\.\C:".
< Setting the "Enable Journal Wrap Automatic Restore" registry
<parameter to 1 will cause the following recovery steps to be taken to
<automatically recover from this error state.
< [1] At the first poll, which will occur in 5 minutes, this computer
<will be deleted from the replica set. If you do not want to wait 5
<minutes, then run "net stop ntfrs" followed by "net start ntfrs" to
<restart the File Replication Service.
< [2] At the poll following the deletion this computer will be re-added
<to the replica set. The re-addition will trigger a full tree sync for
<the replica set.
<
<WARNING: During the recovery process data in the replica tree may be
<unavailable. You should reset the registry parameter described above
<to 0 to prevent automatic recovery from making the data unexpectedly
<unavailable if this error condition occurs again.
<
<To change this registry parameter, run regedit.
<
<Click on Start, Run and type regedit.
<
<Expand HKEY_LOCAL_MACHINE.
<Click down the key path:
< "System\CurrentControlSet\Services\NtFrs\Parameters"
<Double click on the value name
< "Enable Journal Wrap Automatic Restore"
<and update the value.
<
<If the value name is not present you may add it with the New->DWORD
<Value function under the Edit Menu item. Type the value name exactly
<as shown above.
<
<For more information, see Help and Support Center at
<http://go.microsoft.com/fwlink/events.asp.
<
<
<Not sure if this is related? I am going to make another posting about
<this error though. As far as the logs I can do that but again I do
<NOT know when it would happen
<
<~Ross
<
<
<
<
<On Nov 13, 4:56 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<wrote:
<> Hi Rossk,
<>
<> Thanks for your reply.
<>
<> On SBS, you can change the Exchange to native mode. Since on SBS, both
OWA
<> and RWW are not working, the issue may not be related to the AD. Based on
<> my experience, this is may be caused by the Network configuration and IIS
<> configuration. Please help me collect the following information and I
need
<> to do deep research, thanks for your understanding and patience.
<>
<> 1. What important change did you make before the issue first occurred?
<>
<> 2. What's the error message can you see when fail to visit OWA?
<>
<> 3. Gather IIS log:
<>
<> 1) Open IIS snap-in.
<> 2) Right click Default Web Site and click Properties.
<> 3) Uncheck the "Enable Logging" box and click Apply.
<> 4) Go to C:\WINDOWS\system32\LogFiles\W3SVC1 folder and move all files
to
<> a backup location.
<> 5) Check "Enable Logging" box and click OK.
<> 6) Run IISReset command.
<> 7) Reproduce the problem and send the log file in
<> C:\WINDOWS\system32\LogFiles\W3SVC1 folder to me for research.
<>
<> 4. Gather IIS Metabase:
<>
<> 1) Download the IIS Resource Kit tools from the following
page:http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71..


.

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