RE: User Password
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Mon, 12 Nov 2007 05:47:21 GMT
Hello Customer,
Thank you for update. I'm sorry for the delay response due to the weekend.
I have not received your email still now. Please ensure you send it to my
working mailbox: v-terliu@xxxxxxxxxxxxx
From your symptom, I think this is AD replication issue. After you runchange the password on clients, the new password does not sync to the
"company drive". Therefore, the mapped drive will fail. Please also let me
know the following information:
1. One or two days after you change the password on client, does the issue
disappear without do anything?
2. You said the "company drive" is on "SERVER". Please let me know, which
server do you mean? Is it SBS server? Does the server on the Same LAN with
the SBS and the problematic clients?
3. Save the application event log and system event log as evt files on the
problematic machine and send to my mailbox: v-terliu@xxxxxxxxxxxxx
4. Please try to change the SBS logon script to map SBS drive on clients.
Does this issue happen again?
I appreciate your time and look forward to hearing from you.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: User Password
| thread-index: AcgiKBq/mR3QxroyTti3DYoZhw4v4w==
| X-WBNR-Posting-Host: 207.46.193.207
| From: =?Utf-8?B?TE1J?= <LMI@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <96BFE15E-052C-4B5A-BAC5-9E9C28EBAE1D@xxxxxxxxxxxxx>
<XmBvMndIIHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: User Password
| Date: Thu, 8 Nov 2007 08:55:02 -0800
| Lines: 123
| Message-ID: <6E6C2340-E577-4BD0-B026-D74B763C6EC2@xxxxxxxxxxxxx>
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| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:74618
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| > 1. Does this issue happen in SBS network? What's edition of your SBS?
| > Yes it is on the SBS network SBS SP1
| > 2. What's OS of your client computers? Do they join SBS domain?
| > XP Pro SP2, yes they join the domain
| > 3. Where is the "company drive" on?
| > THe company drive is on the SERVER
| > 4. How do the clients change their password? Please let me know the
detail
| > steps.
| > Users will get a message to change there passwords (45 days) once they
change there password they will restartthe PC and enter the new password
when re-loging in. At this point the XP desktop screen appears and at the
bottom a DOS script window which should automatically map the drive. At
least i've never had an issue with it, however the window just stays up and
i have to manual close it.
| > 5. Does this issue happen on all client computers?
| > Not on all I have seen it on different boxes however not as frequent.
| > 6. Gather MPS network report on SBS:
| I will try and gather this information you requested.
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Customer,
| >
| > Thank you for posting here. Let's also thank Luke for the input.
| >
| > According to your description, I understand that the mapped drive will
| > disconnect after the client change their password. If I have
misunderstood
| > the problem, please don't hesitate to let me know.
| >
| > Before we go any further, please let me know the following information
so
| > that we can understand your situation more clearly.
| >
| > 1. Does this issue happen in SBS network? What's edition of your SBS?
| >
| > 2. What's OS of your client computers? Do they join SBS domain?
| >
| > 3. Where is the "company drive" on?
| >
| > 4. How do the clients change their password? Please let me know the
detail
| > steps.
| >
| > 5. Does this issue happen on all client computers?
| >
| > 6. Gather MPS network report on SBS:
| >
| > a. Download MPSrepot_network from
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_NETWORK.EXE
| >
| > b. Run MPSRPT_NETWORK.exe on the server box.
| >
| > c. The tool will automatically collect the information. This procedure
will
| > take 10~15 minutes.
| >
| > d. Open Windows Explorer, navigate to the folder:
| > %SystemRoot%\MPSReports\Network\Reports\Cab\
| >
| > e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
| >
| > I appreciate your time and look forward to hearing from you.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: User Password
| > | thread-index: Acgg5zaYOUnkLkrUQA+qYqmmJkhueA==
| > | X-WBNR-Posting-Host: 207.46.192.207
| > | From: =?Utf-8?B?TE1J?= <LMI@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: User Password
| > | Date: Tue, 6 Nov 2007 18:38:00 -0800
| > | Lines: 3
| > | Message-ID: <96BFE15E-052C-4B5A-BAC5-9E9C28EBAE1D@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:74234
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | When our users change there password. It seems when they restart
there
| > | computer they lose their connection to the company drive. It will
hang on
| > the
| > | dos window that maps the company drive. What is going?
| > |
| >
| >
|
.
- References:
- RE: User Password
- From: Terence Liu [MSFT]
- RE: User Password
- From: LMI
- RE: User Password
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