Re: How do I reinstall setup.exe file for clients in server?

Hello Customer,

Thank you for posting here. Let's also thank Cris for the input.

According to your description, I understand that the
\\servername\Clients\Setup is missing from your SBS. If I have
misunderstood the problem, please don't hesitate to let me know.

Based on my research, Cris is correct, we need to reinstall the Client
Deployment on SBS to rebuild client setup application. However, we need to
click "Change/Remove" under "Windows Small Business Server 2003" but not
"Windows Small Business Server 2003 R2". I suggest we try the following
steps to see if we can resolve this issue:

A. Open Control Panel->Add/Remove Programs.
B. Click Change/Remove for Windows Small Business Server 2003 in Add or
Remove Programs.
C. Click "Windows Small Business Server 2003" and click on "Change/Remove".

Note: We need to select "Windows Small Business Server 2003" but not
"Windows Small Business Server 2003 R2".

D. Follow the setup prompts until you reach the "Component Selection"
dialog screen.
E. Set the "Server Tools" to "Reinstall", and set all its subcomponents
except "Client Deployment" and "Administration" to "None (Installed)".
F. Complete the setup wizard. You'll be prompted for CD3, point it to the
extracted SBS cd3 folder.

Note: We do not need to input product key when we runt the Microsoft
Windows Small Business Server Setup wizard.

I run the Microsoft Windows Small Business Server Setup wizard on our lab
SBS server, the Continue Setup icon is also created on desktop. It is
correct. If you finish the wizard, the icon will disappear, if you cancel
the wizard, the icon will leave on the desktop. It doesn't matter.

If we create the \\servername\Clients\Setup folder after we perform the
above steps, please help me collect some information for further
investigation:

1. Please capture screenshots on the "input product key" window and send
the pictures to me at v-terliu@xxxxxxxxxxxxx

2. Please capture screenshots on the "install components like AD and IIS
and verify the server name" window and send the pictures to me at
v-terliu@xxxxxxxxxxxxx

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| Thread-Topic: How do I reinstall setup.exe file for clients in server?
| thread-index: AcgiLSGSFAjwM5y8QguTD7YfkVuCvw==
| X-WBNR-Posting-Host: 207.46.19.168
| From: =?Utf-8?B?SWtpcw==?= <Ikis@xxxxxxxxxxxxxxxxxxxxxxxxx>
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<C8C1A4BE-8233-401D-9F0C-0E767FF8CF21@xxxxxxxxxxxxx>
| Subject: Re: How do I reinstall setup.exe file for clients in server?
| Date: Thu, 8 Nov 2007 09:31:01 -0800
| Lines: 310
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|
| Hi Cris,
|
| other services in the application log of the server gave the same issue.
|
| Another application warning in the log that also said that the library
was
| not aligned on an 8-byte boundary was for this service MS Exchange IS:
|
| Event Type: Warning
| Event Source: Perflib
| Event Category: None
| Event ID: 1016
| Date: 07/11/2007
| Time: 01:21:12 p.m.
| User: N/A
| Computer: SRVname
| Description:
| The data buffer created for the "MSExchangeIS" service in the "C:\Program
| Files\Exchsrvr\bin\mdbperf.dll" library is not aligned on an 8-byte
boundary.
| This may cause problems for applications that are trying to read the
| performance data buffer. Contact the manufacturer of this library or
service
| to have this problem corrected or to get a newer version of this library.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
| Data:
| 0000: 68 12 0c 01 14 2c 00 00 h....,..
|
|
| Event Type: Warning
| Event Source: WinMgmt
| Event Category: None
| Event ID: 47
| Date: 07/11/2007
| Time: 01:25:02 p.m.
| User: N/A
| Computer: SRVname
| Description:
| WMI ADAP was unable to retrieve data from the PerfLib subkey:
| SYSTEM\CurrentControlSet\Services\mssindex\Performance\Library, error
code:
| 0x80041009
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
|
| With regards to running SBS 2003 setup, I did exactly as you said. I
went
| to Start/ Control Panel/ and Add/remove programs and clicked on the
| change/remove button on Windows Small Business Server R2; a wizard
started
| and asked for a product key. The product key was already typed in,
though; I
| did not have to type it in, so I just clicked next. It was then the
wizard
| said it would take some 30 minutes to install components like AD and IIS
and
| verify the server name.
|
| Another techie from a company other than the one who sold us the server
and
| installed the OS, had already warned us 6 weeks ago that he thought the
| installation had not finished properly; he said the Continue setup icon
was
| showing on the desktop and it should have dissappeared once all is
| installled; he warned us that otherwise the server would start shutting
down
| on its own. This has not happened at all so far, though, and the
| installation was made late September. The company who installed the OS
| supposedly fixed the problem and said that the installation had
completed,
| but I think they just deleted the icon.
|
| Now that I ran the setup wizard again like you said, the icon is back on
the
| desktop, because I did not go through with installing all the components
it
| was telling me it would install if I clicked Next.
|
| What should we do now? Could we just let the setup run over it again?
|
| Your help is once more greatly appreciated,
|
| Ikis
|
|
| "Cris Hanna [SBS-MVP]" wrote:
|
| > The event log error 1016 is being generated because your Panda Antivirus
| > software is causing some issue with the Performance Monitor
| > www.eventid.net is your best friend for these in this case
| >
http://www.eventid.net/display.asp?eventid=1016&eventno=591&source=Perflib
| > &phase=1
| >
| > It appears that other AV software packages have caused similar issues.
| > You may wish to check with Panda to see if they have a patch
| >
| > Now regarding the "reinstallation"...Are you putting in CD1 and starting
| > the installation OR
| > Did you go to the Control Panel > Windows Small Business Server 2003 and
| > click on the Change Remove button?
| > I just did this on my own from the control panel and it does not ask
for a
| > product key.
| >
| > --
| > Cris Hanna [SBS-MVP]
| > ---------------------------
| > MVPs do not work for MS.
| > Please do not contact me directly regarding issues.
| >
| > "Ikis" <Ikis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:7309C502-B293-4ECE-9A98-740AD7756BC2@xxxxxxxxxxxxxxxx
| > Hi Cris,
| >
| > please read the previous reply first. Because of this something new has
| > come to my attention that might be a reason for all the problems. After
| > running the change/remove wizard in add/remove programs for sbs 2003 and
| > canceling it before it reinstalled components such as AD and IIS
Services,
| > I
| > made some configuration changes in DHCP that requested me to reboot the
| > server to take effect.
| >
| > I rebooted the server and afterwards I looked at the event log for
| > specific
| > errors or warnings and found several Perflib application errors that
| > stated
| > the application was not aligned on an 8-byte boundary. An example of
| > these
| > warnings is:
| >
| > Event Type: Warning
| >
| > Event Source: Perflib
| >
| > Event Category: None
| >
| > Event ID: 1016
| >
| > Date: 07/11/2007
| >
| > Time: 01:21:28 p.m.
| >
| > User: N/A
| >
| > Computer: SRVNAME
| >
| > Description:
| >
| > The data buffer created for the "PerfDistServer" service in the
| > "C:\Program
| > Files\Panda Software\Panda Administrator 3\Distribution
| > Server\DSPerfmon.dll"
| > library is not aligned on an 8-byte boundary. This may cause problems
for
| > applications that are trying to read the performance data buffer.
Contact
| > the
| > manufacturer of this library or service to have this problem corrected
or
| > to
| > get a newer version of this library.
| >
| > For more information, see Help and Support Center at
| > http://go.microsoft.com/fwlink/events.asp.
| >
| > Data:
| >
| > 0000: a8 1c b6 07 64 04 00 00 ¨.¶.d...
| >
| >
| > Does this not mean that they are not compatible with 64-bit? This is
| > interesting because our sbs 2003 installation is supposed to be 32-bit!
| > They
| > told me the processor supports 32-bit. I looked at the installation CDs
| > and
| > found that there are 6 installation CDs. 2 pairs of CDs are labeled CD
1
| > and
| > CD 2 and 1 pair is labeled CD3 and 4. There are three more single CDs
for
| > Outlook, Frontpage and R2 technologies. I remember asking them about
the
| > two
| > CD1 and CD2 and they said one is for 32 and other for 64 bit
installation.
| > But why are both packages open? Do they need to open them and look at
| > content to tell which is which? I looked at the labels on the CD and
| > could
| > not tell which is for 32 and which for 64 bit installation. Is it even
| > possible to install 64bit OS on a 32bit processor and have it work
| > (although
| > with many problems)?
| >
| > If this is the case that they installed 64-bit instead of 32-bit, do we
| > have
| > to reinstall the whole OS for the server? Or can we uninstall the sbs
| > 2003
| > and sp2 and then install the 32 bit sbs 2003 without having to reinstall
| > ISA
| > server and Exchange Server for example?
| >
| > I was not sure whether I should post this separately as it seemed it is
| > part
| > of the same problem. This might explain why we constantly find missing
| > files
| > for a lot of applications.
| >
| > Your help is so very much needed and appreciated,
| >
| > Ikis
| >
| >
| >
| > "Ikis" wrote:
| >
| > > Hi Cris,
| > >
| > > I am sorry to bother you again, but previous installations and
| > > uninstallations have caused problems so I am hesitant to do this with
| > with
| > > such an important key software. We have been using the sbs 2003 PE R2
| > > installation for 10 weeks now, and all configurations have been made.
| > We
| > > have had several problems with clients logging in (and sometimes
joining
| > them
| > > to the domain on new PCs) and I thought that this
client/setup/setup.exe
| > > missing might have s.th. to do with the problems.
| > >
| > > I ran the SBS setup from add/remove programs, and it asks me for the
| > product
| > > key again, and then it tells me it will reinstall components such as
AD,
| > IIS
| > > Services and other components and tells me this will take some 30
| > minutes. I
| > > am afraid to clic next as I don't want it to reinstall all this on an
| > already
| > > installed and configured AD and IIS Services. Can you tell me if
| > > reinstalling all these components will erase all my previous
| > configurations?
| > > And where in the wizard will there be the option just to install the
| > Client
| > > tools again? Also, now it placed a Continue Client Setup shortcut on
| > the
| > > desktop and the wizard information said that if I don't finish the
setup
| > > wizard in 7 days, that the server license will expire and the server
| > will
| > > then turn off.
| > >
| > > Thank you for your help and excuse my hesitation, but I cannot make a
| > > mistake here and render the whole company out of network access. It
is
| > a bit
| > > scary.
| > >
| > > Ikis
| > >
| > > "Cris Hanna [SBS-MVP]" wrote:
| > >
| > > > You should see Windows Small Business Server 2003 in the Add/Remove
| > > > Programs
| > > > Click on the Change Remove button
| > > >
| > > > --
| > > > Cris Hanna [SBS-MVP]
| > > > ---------------------------
| > > > MVPs do not work for MS.
| > > > Please do not contact me directly regarding issues.
| > > >
| > > > "Ikis" <Ikis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > > > news:3FB7217B-5C03-4D19-9EB8-6CD0220F2318@xxxxxxxxxxxxxxxx
| > > > Hi,
| > > >
| > > > I could not find SBSsetup in Add Remove Programs. Should it appear
| > > > exactly
| > > > as "SBSsetup"? Do you know another way to reinstall client tools?
| > There
| > > > are
| > > > other client tools under the directory C:/ClientApps/wxpsp2; this
| > folder
| > > > contains several setup.exe files and a netsetup.exe file.
| > > >
| > > > Is it possible the script in the sbs logon script which I am
assuming
| > was
| > > > default in the server installation is wrong?
| > > >
| > > > Your help is greatly appreciated,
| > > >
| > > > Ikis
| > > >
| > > > "Cris Hanna [SBS-MVP]" wrote:
| > > >
| > > > > You can run SBSsetup from Add Remove Programs and reinstall Client
| > Tools
| > > > >
| > > > > --
| > > > > Cris Hanna [SBS-MVP]
| > > > > ---------------------------
| > > > > MVPs do not work for MS.
| > > > > Please do not contact me directly regarding issues.
| > > > >
| > > > > "Ikis" <Ikis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > > > > news:F77DC4C9-D9D2-4822-969A-31A70FAE7FAE@xxxxxxxxxxxxxxxx
| > > > > Hi,
| > > > >
| > > > > I have been getting event error UserInit # 1000 on all my client
| > > > > computers.
| > > > > They are executing the SBS Users logon script bat file at startup,
| > but
| > > > the
| > > > > script asks to execute \\servername\Clients\Setup\setup.exe and
the
| > > > > clients
| > > > > can't do this because they cannot find this setup.exe file; in
fact,
| > the
| > > > > whole directory \Clients\Setup is missing from the server. Use
sbs
| > 2003
| > > > > Premium Edition R2.
| > > > >
| > > > > Can you please tell me how to get this setup.exe file again and
| > whether
| > > > > there are other files missing that should have been under this
| > directory
| > > > > as
| > > > > well? Can I just create this directory again as any other?
| > > > >
| > > > > Thanks in advance for help with this issue,
| > > > >
| > > > > Ikis
| > > > >
| > > >
| >
|

.