Re: when connecting to a pc through Remote Desktop Connection (locally or remotely) local drive is not accessible
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Mon, 12 Nov 2007 03:39:43 GMT
Hi Laurin,
Thanks for your reply.
I researched the MPS Report and can't find any clue to the issue. Since you
tested to connect to PC x from different client, all the clients can't see
their local drivers, it seems that the problem is caused by PC x. Please
take the following steps on PC x:
Step 1:Please make a clean boot on PC x to make sure the problem is not
caused third party software:
1. Click Start->Run...->type msconfig and press Enter.
2. Click Services tab and select Hide All Microsoft Services and Disable
All third party Services.
3. Click Startup tab and Disable All startup items.
4. Click OK and choose Restart.
5. After reboot, check whether the problem still occurs.
6. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root cause
of this issue.
Step 2: The problem may be related to the corrupt Internet Protocol
settings on PC x, please reset the Internet Protocol (TCP/IP stack) as the
following steps.
1. Start | Run, type "cmd" and click OK.
2. Type the following command in the command line prompt:
netsh int ip reset resetlog.txt
More info:
http://support.microsoft.com/default.aspx?scid=kb;en-us;299357
How to reset Internet Protocol (TCP/IP) in Windows XP
Hope this helps.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
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<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Fri, 09 Nov 2007 07:50:23 GMT
<Subject: Re: when connecting to a pc through Remote Desktop Connection
(locally or remotely) local drive is not accessible
<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<
<Hi Laurin,
<
<Thanks for posting in our newsgroup.
<
<From your description, I know that when you RDP from PC Y to PC X, the PC
<Y's hard driver can't be found. If I am off-base, please don't hesitate to
<let me know.
<
<Based on my research on this issue, please take the following step to
<narrow down this issue:
<
<Step 1: Please ensure you check the box "Enable files or folders to be
<transferred between the remote computer and this computer" when connect to
<the desktop.
<
<Step 2: Please make a clean boot on PC Y to make sure the problem is not
<caused third party software:
<
<1. Click Start->Run...->type msconfig and press Enter.
<2. Click Services tab and select Hide All Microsoft Services and Disable
<All third party Services.
<3. Click Startup tab and Disable All startup items.
<4. Click OK and choose Restart.
<5. After reboot, check whether the problem still occurs.
<6. If there are no more problems, please use the above steps to enable
<services and startup items one by one in order to figure out the root
cause
<of this issue.
<
<Step 3: Please logon PC Y with a different user account, can the issue be
<reproduced? If not, the issue is related to the user profile.
<
<Please also help me collect the following information for deep research:
<
<MPS-Report on problematic workstation:
<
<1) Download MPSreport_network from
<
<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd
9
<15706/MPSRPT_NETWORK.EXE
<2) Run MPSRPT_NETWORK.exe on the server box.
<3) The tool will automatically collect the information. This procedure
will
<take 10~15 minutes.
<4) Open Windows Explorer, navigate to the folder:
<%SystemRoot%\MPSReports\Network\Reports\Cab\
< 5) Send the .cab file directly to v-robeli@xxxxxxxxxxxxx with subject:
<40932648-when connecting to a pc through Remote Desktop Connection
(locally
<or remotely) local drive is not accessible.
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<Reply-To: "Laurin Beckhusen" <laurinREMOVEME@xxxxxxxx>
<<From: "Laurin Beckhusen" <laurinREMOVEME@xxxxxxxx>
<<References: <uFVJVjWIIHA.5860@xxxxxxxxxxxxxxxxxxxx>
<<OCQCHjXIIHA.5544@xxxxxxxxxxxxxxxxxxxx>
<<Subject: Re: when connecting to a pc through Remote Desktop Connection
<(locally or remotely) local drive is not accessible
<<Date: Wed, 7 Nov 2007 14:03:16 -0800
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<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<
<<Yep file and print sharing is turned on pc y and pc x. When connecting to
<pc
<<y from pc x, I can see pc x's local drives on pc y.
<<
<<All ports are accounted for, both pc's allow ports 137, 138, 139, 445.
<<
<<By the way it doesn't show the drive weather I am local and connect using
<<\\unc, or if I am local and use RWW, or if i am remote and using a vpn
and
<<conenct using \\unc, or if I am remote and use rww.
<<
<<Seems to be something particular to the pc?
<<
<<thanks for your soapbox input. I will email that to the admin. His
<computer
<<is actually a company laptop that he takes everywhere with him. I have
had
<<trouble in the past with viruses, and what not, and had to reformat his
<<computer twice in the 2 years hes had it. Seeming how he's the director,
I
<<will just have to give him the option. He really wants it that way, but I
<<perfer he does the work on the remote pc.
<<
<<Now in respone to that, if the network has proper AV products installed,
<and
<<daily virus / malware scans, should I really worry about what he may copy
<<over? I get email viruses all the time that I have to delete from users
<<mailbox. We are using symantec corporate, server install with central
<<quartine.
<<
<<
<<Reply if you have any suggestion please.
<<
<<Cheers,
<<
<<L
<<
<<I am wondering if it has something to do with pc x?
<<"Merv Porter [SBS-MVP]" <mwport@xxxxxxxxxxxxxxxxxxx> wrote in message
<<news:OCQCHjXIIHA.5544@xxxxxxxxxxxxxxxxxxxxxxx
<<> Hi Laurin,
<<>
<<> File and Print Sharing turned on at the PC Y?
<<> Windows (or other) firewall on PC Y set to allow exception for File and
<<> Print Sharing (and all ports checkmarked - 137, 138, 139, 445)?
<<>
<<> Soapbox On...
<<>
<<> I usually don't recommend the drives be connected on an RDP or RWW
<<> connection. Since you don't have control over the "home" PC, it may be
<a
<<> perfect medium to transmit malware into your SBS network. All work
<should
<<> be done directly on the LAN workstation via RWW.
<<>
<<> Soapbox Off...
<<>
<<> --
<<> Merv Porter [SBS-MVP]
<<> ============================
<<>
<<> "Laurin Beckhusen" <laurinREMOVEME@xxxxxxxx> wrote in message
<<> news:uFVJVjWIIHA.5860@xxxxxxxxxxxxxxxxxxxxxxx
<<>> Ok I have a winxp client computer on our sbs2k3 server box. This one
<<>> client computer does not display your local drives when connecting
<<>> through rdp, weather remotely, or in office.
<<>>
<<>> for example. Connecting to pc x from pc y, I cannot see pc y's hard
<<>> drives when conencted to pc x. I have tried all the other computers
and
<<>> sure enough you can use your local drive. I tried logging on the
target
<<>> pc as a basic domain users, power user, and even domain admin, but
<still
<<>> no drives showing up. We really just want a user to be able to connect
<<>> from home, and copy and paste files between his computers.
<<>>
<<>> Any suggestions?
<<>>
<<>> Cheers,
<<>> L
<<>>
<<>
<<>
<<
<<
<<
<
<
.
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