RE: SBS2003 PREM - Can't sync via locally but can via data service

Hi Julio,

Thanks for your reply.

I researched your logs, please take the following steps:

Step 1: Check the Default Web Site setting.

1. Open IIS.
2. Right click Default Web Site and open the Properties.
3. On the Directory Security tab, click Edit under Secure Communication.
4. Uncheck the Require secure channel (SSL).
5. Click OK two times.

Step 2: Check the Exchange virtual directory.

1. Right click the exchange virtual directory under the Default Web site.
2. On the Directory Security tab, click Edit under Authentication and
access control.
3. Change Default Domain from Tech-Geeks.local to \. (Do the same change
for the Exchange-oma, Microsoft-Server-ActiveSync virtual directory)
4. Click OK.

Step 3: Change the Exchange-oma virtual directory setting.

1. Right click the exchange-oma virtual directory under the Default
Web site.
2. On the Directory Security tab, click Edit under Secure
Communication.
4. Uncheck the Require secure channel (SSL).
5. Click OK two times.

Step 4: Change the Microsoft-Server-ActiveSync virtual directory setting.

1. Open the Microsoft-Server-ActiveSync virtual directory Properties.
2. On the Directory tab, click Edit.
3. Remove the check for Enable anonymous access.
4. Click Edit under Secure Communication.
5. Uncheck the Require secure channel (SSL).
6 Click OK two times.

Hope this helps.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<X-Tomcat-ID: 30611832
<References: <860C97AF-B2DF-49F1-89A3-2EF51FC252D1@xxxxxxxxxxxxx>
<2tfvuFo2HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
<15DC986C-662F-4747-BC87-E848E23F1178@xxxxxxxxxxxxx>
<2kDg24m3HHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
<C9843350-5BBC-4963-B3A8-78F3D43216EC@xxxxxxxxxxxxx>
<WbCQDBz3HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
<48465ED4-5C5D-4958-9941-E984D14C2249@xxxxxxxxxxxxx>
<MIME-Version: 1.0
<Content-Type: text/plain
<Content-Transfer-Encoding: 7bit
<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Thu, 08 Nov 2007 02:38:59 GMT
<Subject: RE: SBS2003 PREM - Can't sync via locally but can via data service
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<Message-ID: <YqGmFCbIIHA.7444@xxxxxxxxxxxxxxxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<Lines: 399
<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:74497
<NNTP-Posting-Host: tomcatimport2.phx.gbl 10.201.218.182
<
<Hi Julio,
<
<Thanks for your reply.
<
<Since we usually support one issue per thread and this thread has a long
<history, a suggestion is to open a new thread in our newsgroup. Thank for
<your understanding.
<
<If you'd like to continue the trouble shooting steps in this thread,
please
<let me know the following to make the situation more clearly:
<
<1. What is the error code in the device, is that 80072f17 or 80072f06?
<
<2. Did you use the server or desktop synchronization?
<
<3. Do you mean you installed the GoDaddy according to the following
article?
<
<How to Install a Public 3rd Party SSL Certificate on IIS on SBS 2003
<http://blogs.technet.com/sbs/archive/2007/08/21/how-to-install-a-public-3rd
-
<party-ssl-certificate-on-iis-on-sbs-2003.aspx
<
<4. Do all users have such issue?
<
<I'm looking forward to hear from you.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<Thread-Topic: SBS2003 PREM - Can't sync via locally but can via data
<service
<<thread-index: Acgg9b4jIMQjSupWQpyVsMOH6mkFRg==
<<X-WBNR-Posting-Host: 207.46.19.197
<<From: =?Utf-8?B?SnVsaW8gR2FyY2lh?= <Julio
Garcia@xxxxxxxxxxxxxxxxxxxxxxxxx>
<<References: <860C97AF-B2DF-49F1-89A3-2EF51FC252D1@xxxxxxxxxxxxx>
<<2tfvuFo2HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
<<15DC986C-662F-4747-BC87-E848E23F1178@xxxxxxxxxxxxx>
<<2kDg24m3HHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
<<C9843350-5BBC-4963-B3A8-78F3D43216EC@xxxxxxxxxxxxx>
<<WbCQDBz3HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
<<Subject: RE: SBS2003 PREM - Can't sync via locally but can via data
service
<<Date: Tue, 6 Nov 2007 20:22:00 -0800
<<Lines: 319
<<Message-ID: <48465ED4-5C5D-4958-9941-E984D14C2249@xxxxxxxxxxxxx>
<<MIME-Version: 1.0
<<Content-Type: text/plain;
<< charset="Utf-8"
<<Content-Transfer-Encoding: 8bit
<<X-Newsreader: Microsoft CDO for Windows 2000
<<Content-Class: urn:content-classes:message
<<Importance: normal
<<Priority: normal
<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
<<Newsgroups: microsoft.public.windows.server.sbs
<<Path: TK2MSFTNGHUB02.phx.gbl
<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:74247
<<NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<
<<Hello Mr Li,
<<
<<Im expiriancing the same issues and ran to your solution on a Microsoft
<Blog
<<and I was wondering if you could take a look at the following logs and
<<perhaps point me in the right direction. I have done everything you said
<in
<<you blog including buying a certificate and installing it on the server
<and
<<Iâ??m still having issues syncing our handheld PDAâ??s.
<<
<<As you can see its no longer a certificate authentication issue
<<www.mail.tech-geeks.com/exchange
<<
<<We are utilizing Microsoft Mobile 6.0
<<IIS 6.0
<<Small Business server with exchange sp 2
<< Any help will be greatly appreciated.
<<
<<
<<"Robert Li [MSFT]" wrote:
<<
<<> Hi Keith,
<<>
<<> Thanks for your reply.
<<>
<<> Please input the internal NIC's IP address. After doing so, the traffic
<<> will not go though ISA.
<<>
<<> Note: The Now Host name is depend on what you input when access OWA
from
<<> external. For example, if that's http://servername.domain.com/exchange,
<the
<<> host name should be servername.
<<>
<<> Hope this helps.
<<>
<<> If you need further assistance, please don't hesitate to let me know.
<<>
<<> Best regards,
<<>
<<> Robert Li(MSFT)
<<>
<<> Microsoft CSS Online Newsgroup Support
<<>
<<> Get Secure! - www.microsoft.com/security
<<>
<<> =====================================================
<<>
<<> This newsgroup only focuses on SBS technical issues. If you have issues
<<> regarding other Microsoft products, you'd better post in the
<corresponding
<<> newsgroups so that they can be resolved in an efficient and timely
<manner.
<<> You can locate the newsgroup here:
<<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<>
<<> When opening a new thread via the web interface, we recommend you check
<the
<<> "Notify me of replies" box to receive e-mail notifications when there
<are
<<> any updates in your thread. When responding to posts via your
<newsreader,
<<> please "Reply to Group" so that others may learn and benefit from your
<<> issue.
<<>
<<> Microsoft engineers can only focus on one issue per thread. Although we
<<> provide other information for your reference, we recommend you post
<<> different incidents in different threads to keep the thread clean. In
<doing
<<> so, it will ensure your issues are resolved in a timely manner.
<<>
<<> For urgent issues, you may want to contact Microsoft CSS directly.
<Please
<<> check http://support.microsoft.com for regional support phone numbers.
<<>
<<> Any input or comments in this thread are highly appreciated.
<<>
<<> =====================================================
<<>
<<> This posting is provided "AS IS" with no warranties, and confers no
<rights.
<<>
<<> --------------------
<<> <Thread-Topic: SBS2003 PREM - Can't sync via locally but can via data
<<> service
<<> <thread-index: Acfem0b6CWINYm2WTdSQNrs7FLv4yQ==
<<> <X-WBNR-Posting-Host: 207.46.19.197
<<> <From: =?Utf-8?B?S2VpdGggUnVzc28=?=
<<KeithRusso@xxxxxxxxxxxxxxxxxxxxxxxxx>
<<> <References: <860C97AF-B2DF-49F1-89A3-2EF51FC252D1@xxxxxxxxxxxxx>
<<> <2tfvuFo2HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
<<> <15DC986C-662F-4747-BC87-E848E23F1178@xxxxxxxxxxxxx>
<<> <2kDg24m3HHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
<<> <Subject: RE: SBS2003 PREM - Can't sync via locally but can via data
<service
<<> <Date: Tue, 14 Aug 2007 10:48:09 -0700
<<> <Lines: 309
<<> <Message-ID: <C9843350-5BBC-4963-B3A8-78F3D43216EC@xxxxxxxxxxxxx>
<<> <MIME-Version: 1.0
<<> <Content-Type: text/plain;
<<> < charset="Utf-8"
<<> <Content-Transfer-Encoding: 8bit
<<> <X-Newsreader: Microsoft CDO for Windows 2000
<<> <Content-Class: urn:content-classes:message
<<> <Importance: normal
<<> <Priority: normal
<<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<<> <Newsgroups: microsoft.public.windows.server.sbs
<<> <Path: TK2MSFTNGHUB02.phx.gbl
<<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:56479
<<> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<<> <
<<> <Hello Robert,
<<> <
<<> <What IP Address do you suggest I use? Their is two NIC's on the
server.
<<> <
<<> <Best regards,
<<> <Keith Russo
<<> <
<<> <"Robert Li [MSFT]" wrote:
<<> <
<<> <> Hello Keith,
<<> <>
<<> <> Thanks for your reply.
<<> <>
<<> <> When you visit OWA from internal or external, the certificates are
<the
<<> <> same, all are issued to publishing.domain.local.
<<> <>
<<> <> This may be caused by network loop, Please create a primary zone for
<<> <> external domain name and force internal DNS perform name resolution.
<<> <>
<<> <> To do this:
<<> <>
<<> <> 1. Open DNS.
<<> <> 2. Go to Servername\Forward Lookup Zones.
<<> <> 3. Right click Forward Lookup Zones and select New Zone.
<<> <> 4. Click Next.
<<> <> 5. Select Primary zone and click select.
<<> <> 6. Input the Zone name: Domain.com.
<<> <> 7. Click Next and Finish.
<<> <> 8. Right click Domain.com and select New Host.
<<> <> 9. Input Name and IP address.
<<> <> 10. Click Add Host.
<<> <>
<<> <> Test to see if the problem can be resolved.
<<> <>
<<> <> Best regards,
<<> <>
<<> <> Robert Li(MSFT)
<<> <>
<<> <> Microsoft CSS Online Newsgroup Support
<<> <>
<<> <> Get Secure! - www.microsoft.com/security
<<> <>
<<> <> =====================================================
<<> <>
<<> <> This newsgroup only focuses on SBS technical issues. If you have
<issues
<<> <> regarding other Microsoft products, you'd better post in the
<<> corresponding
<<> <> newsgroups so that they can be resolved in an efficient and timely
<<> manner.
<<> <> You can locate the newsgroup here:
<<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<> <>
<<> <> When opening a new thread via the web interface, we recommend you
<check
<<> the
<<> <> "Notify me of replies" box to receive e-mail notifications when
there
<<> are
<<> <> any updates in your thread. When responding to posts via your
<<> newsreader,
<<> <> please "Reply to Group" so that others may learn and benefit from
<your
<<> <> issue.
<<> <>
<<> <> Microsoft engineers can only focus on one issue per thread. Although
<we
<<> <> provide other information for your reference, we recommend you post
<<> <> different incidents in different threads to keep the thread clean.
In
<<> doing
<<> <> so, it will ensure your issues are resolved in a timely manner.
<<> <>
<<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<<> Please
<<> <> check http://support.microsoft.com for regional support phone
numbers.
<<> <>
<<> <> Any input or comments in this thread are highly appreciated.
<<> <>
<<> <> =====================================================
<<> <>
<<> <> This posting is provided "AS IS" with no warranties, and confers no
<<> rights.
<<> <>
<<> <> --------------------
<<> <> <Thread-Topic: SBS2003 PREM - Can't sync via locally but can via
data
<<> <> service
<<> <> <thread-index: Acfd+lN5Ms0CrwcGS0aXoO8roOPSFg==
<<> <> <X-WBNR-Posting-Host: 207.46.193.207
<<> <> <From: =?Utf-8?B?S2VpdGggUnVzc28=?=
<<> <KeithRusso@xxxxxxxxxxxxxxxxxxxxxxxxx>
<<> <> <References: <860C97AF-B2DF-49F1-89A3-2EF51FC252D1@xxxxxxxxxxxxx>
<<> <> <2tfvuFo2HHA.5204@xxxxxxxxxxxxxxxxxxxxxx>
<<> <> <Subject: RE: SBS2003 PREM - Can't sync via locally but can via data
<<> service
<<> <> <Date: Mon, 13 Aug 2007 15:36:01 -0700
<<> <> <Lines: 213
<<> <> <Message-ID: <15DC986C-662F-4747-BC87-E848E23F1178@xxxxxxxxxxxxx>
<<> <> <MIME-Version: 1.0
<<> <> <Content-Type: text/plain;
<<> <> < charset="Utf-8"
<<> <> <Content-Transfer-Encoding: 8bit
<<> <> <X-Newsreader: Microsoft CDO for Windows 2000
<<> <> <Content-Class: urn:content-classes:message
<<> <> <Importance: normal
<<> <> <Priority: normal
<<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<<> <> <Newsgroups: microsoft.public.windows.server.sbs
<<> <> <Path: TK2MSFTNGHUB02.phx.gbl
<<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<microsoft.public.windows.server.sbs:56284
<<> <> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<<> <> <
<<> <> <Question 1: Yes
<<> <> <Step 1: Setting Verified
<<> <> <Step 2: Complete
<<> <> <Install Certificate Step: If I visit OWA from the SBS2003 Premium
<<> server I
<<> <> <get this webpage error:
<<> <> <Network Access Message: The page cannot be displayed
<<> <> < Technical Information (for Support personnel)
<<> <> <Error Code: 502 Proxy Error. Connection refused(10061)
<<> <> <IP Address: 71.121.xxx.xxx
<<> <> <Date: 8/13/2007 9:52:52 PM
<<> <> <Server: servername.domainname.local
<<> <> <Source: proxy
<<> <> <
<<> <> <If I access OWA by entering the public URL
<"servername.domainname.com"
<<> <> from
<<> <> <inside the local LAN (via workstation) I get this error:
<<> <> <Certificate Invalid
<<> <> <When I view the certificate itÃ?¢ââ??‰â??¢s Issued to
<<> <> Ã?¢ââ??¬Ã?â??publishing.domainname.localÃ?¢ââ??¬Ã?Â?.
<<> <> <IÃ?¢ââ??‰â??¢m assuming CEICW creates 2 certificates.
<<> <> <
<<> <> <Which certificate (local\public) and where (server\workstation) do
I
<<> <> install
<<> <> <it?
<<> <> <
<<> <> <Please advise so I can continue.
<<> <> <
<<> <> <Regards,
<<> <> <
<<> <> <Keith Russo
<<> <> <
<<> <> <
<<> <> <
<<> <> <"Robert Li [MSFT]" wrote:
<<> <> <
<<> <> <> Hello Keith,
<<> <> <>
<<> <> <> Thanks for posting in our newsgroup.
<<> <> <>
<<> <> <> From your description, I know that you cannot sync while
<connecting
<<> to
<<> <> <> desktop but can via GPRS. If that's not right, please don't
<hesitate
<<> to
<<> <> let
<<> <> <> me know.
<<> <> <>
<<> <> <> Please let me know the following:
<<> <> <>
<<> <> <> 1. Do all mobile users or some specific users have such problem:
<<> <> <>
<<> <> <> Please on my research, please take the following steps:
<<> <> <>
<<> <> <> Step 1: The problem occurs when "Enable user initiated
<<> Synchronization "
<<> <> is
<<> <> <> disable under Exchange system manager. Please have a check as
<<> following:
<<> <> <>
<<> <> <> 1. Open the Exchnage System Manager.
<<> <> <> 2. Expand the Global settings.
<<> <> <> 3. Right click on the Mobile services and go to properties from
<there.
<<> <> <> 4. Enable the option "Enable user initiated synchronization".
<<> <> <>
<<> <> <> Step 2: When you visit website, you get certificate error
<"mismatched
<<> <> <> address". To resolve this, please rerun the CEICW to create a new
<<> <> <> certificate.
<<> <> <>
<<> <> <> 1. Click Start, click Server Management. Click To Do List and
then
<<> click
<<> <> <> "Connect to the Internet". Click Next, and go through the
Internet
<<> <> option.
<<> <> <> 2. Select Enable firewall and click Next.
<<> <> <> 3. On the Web Services Configuration page shows, make sure
Outlook
<<> <> Mobile
<<> <> <> Access is selected. Click Next.
<<> <> <> 4. On the Web Server Certificate page shows. Select "Create a new
<Web
<<> <> <> server certificate", and type your FQDN (mail.domain.com) in the
<"Web
<<> <> <> server name" text box. Click Next.
<<> <> <>
<<> <> <> IMPORTANT: The FQDN that you type in the "Web server name" box
<must
<<> be
<<> <> the
<<> <> <> same name that you use to connect to the Web site from the
<Internet.
<<> For
<<> <> <> example, if the URL that you use to connect to the OWA is
<<> <> <> https://server.contoso.com/exchange, type "server.contoso.com"
<<> (without
<<> <> the
<<> <> <> quotation marks) in the "Web server name" box.
<<> <> <> 5. Go through the steps to finish the wizard.
<<> <> <>
<<> <> <> 825763 How to configure Internet access in Windows Small Business
<<> Server
<<> <> <> 2003
<<> <> <> http://support.microsoft.com/?id=825763
<<> <> <>
<<> <> <> After this, please visit OWA, when certificate prompts, select
<<> Install
<<> <> <> Certificate.
<<> <> <> 2. Click Next.
<<> <> <> 3. Click Place all certificate in the following store and click
<<> Browse.
<<> <> <> 4. Click Trusted Root Certificate Authorities.
<<> <> <> 5. Click Next and Finish.
<<> <> <> 6. Test again.
<<> <> <>
<<> <> <> If the problem persists, please help me collect the following
<<> <> information
<<> <> <> for further research:
<<> <> <>
<<> <> <>
<<> <> <> 1. Gather IIS log:
<<
<
<

.

Relevant Pages

  • RE: CEICW Firewall Error
    ... When you run CEICW you get the error message and Firewall ... Microsoft CSS Online Newsgroup Support ... I had created a Virtual Directory, ...
    (microsoft.public.windows.server.sbs)
  • Re: Msg truncated
    ... > Welcome to SBS newsgroup. ... > exists or the new user when they receive email via outlook or OWA? ... > If the problem still occurs, create a new virtual directory in Exchange ... > Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • RE: SBS 2003 OWA
    ... Thank you for posting to the SBS Newsgroup. ... the newsgroups are staffed weekdays by Microsoft Support professionals to ... This behavior may occur if the Outlook Web Access server is published ... Exchweb/Bin/Spell virtual directory exists and that it contains the ...
    (microsoft.public.windows.server.sbs)
  • RE: RWW Issue
    ... It seems that the whole RWW comonent is corrupt. ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ... Right click Remote virtual directory, ...
    (microsoft.public.windows.server.sbs)
  • Re: error 0x85010004 on wm5 with exchange sp1
    ... Be sure you check for that same issue on the exchange-oma virtual directory ... I am sorry that our newsgroup only supports English version of SBS. ... XCSI/PRE/E2K3/Unable to synchronize with Exchange server using Active Sync ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)