Re: Some can send/get emails, others can't get email
- From: "staticroot" <staticroot@xxxxxxxxxx>
- Date: Fri, 9 Nov 2007 19:42:59 -0500
Sorry if someone may have mentioned this already, but is there a postini type spam service in use? I've seen this happen when the user in question doesn't have an account on the postini/spam gateway. This could explain why no NDR is being delivered... these types of services spool messages for up to 7 days.
"kj [SBS MVP]" <KevinJ.SBS@xxxxxxxxxxxxxxxxxx> wrote in message news:e0FdD4oIIHA.4880@xxxxxxxxxxxxxxxxxxxxxxx
steve02a wrote:The external sender (including me and my 10 test emails I've sent) -
no non-delivery emails and no NDR's created on the server tool.
Do they appear in the message tracking center?
"kj [SBS MVP]" wrote:
steve02a wrote:yes - I just verifed every user (to make sure my problem user wasn't
different) - all the users are the same.
Does an external user get any (non) delivery emails when they try to
send to your users?
"kj [SBS MVP]" wrote:
steve02a wrote:The Recpient Update Service is running and working fine.Actually it wasn't a RUS fault, rather an issue with the user
attributes that caused RUS to not generate SMTP addresses for those
users.
Do the users have the proper external smtp addresses or not?
"kj [SBS MVP]" wrote:
steve02a wrote:Can receive internal, but not external. Their on SMTP, no POP3
accounts.
Check the users properties specifically their email addresses.
I've had some users in the past that Recpient Update Service has
issues with generating an external email address. Often these
users were not created correctly.
"kj [SBS MVP]" wrote:
steve02a wrote:I have a client here that has 6 users on the domain. They are
using SBS R2 to handle their email. All users, except one,
can easily send/get email with no issues. One user can send
email, but she can't receive email. I'm not sure if this is
an Exchange issue or an Outlook issue. Does anyone have any
idea why this would happen?
I've looked around on the exchange section and no DNR emails
or any emails hanging that need to be released. No account
restrictions on this user (same rights as every other user).
No overall restrictions on exchange across all users. I just
don't get it.
The computer in question is a new computer, fresh install of
Outlook 2007 (not an upgrade) on a Windows XP Pro SP2 machine.
Computer is in a domain environment.
Thanks in advance.
Can't receive *any* email, internal or from the outside? POP3
or SMTP configured SBS?
--
/kj
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/kj
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/kj
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/kj
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/kj
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- References:
- Re: Some can send/get emails, others can't get email
- From: kj [SBS MVP]
- Re: Some can send/get emails, others can't get email
- From: steve02a
- Re: Some can send/get emails, others can't get email
- From: kj [SBS MVP]
- Re: Some can send/get emails, others can't get email
- From: steve02a
- Re: Some can send/get emails, others can't get email
- From: kj [SBS MVP]
- Re: Some can send/get emails, others can't get email
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