Re: sbs backup / volume shadow copy problem

You know Dan, if just reapplying SBS 2003 SP1 doesn't fix it, it may be at
the Windows OS level (especially since it involves Shadow Copy). You might
need to so a repair install of Windows 2003 (boot from SBS 2003 SP1),
followed by applying Windows 2003 SP2 and then, possibly, SBS 2003 SP1
again. I have a feeling that this may be the best approach.

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8470C20B-0B9C-440E-9808-CF6E8D6A507A@xxxxxxxxxxxxxxxx
Thanks, I'll give it a try. I'll keep you posted!


"Merv Porter [SBS-MVP]" wrote:

You may have Windows 2003 SP2 installed but not SBS 2003 SP2 (which
doesn't
exist; only SBS 2003 SP1 has been released at this point in time). My
thought was to reinstall SBS 2003 SP1 over the top of your current setup
to
see if that fixes the problem.

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D6804AA6-8C64-4651-BF04-7C2729F3E21B@xxxxxxxxxxxxxxxx
Hi Merv,

I requested the hotfix for the registry key.

Curious, why would I install SP1 when I already have SP2?

Regarding the DiscWizard issue, the actual imaging process worked fine.
It
was the fact that DiscWizard itself installed some of it's own VSS
stuff
that
broke Windows'. At the time [9/11/07], DW installed just fine on
SBS2003 -
but the latest version from their web site will not... so they
apparently
realized there is a problem and clearly don't support the OS anymore.
It
wasn't obvious when I did it.

Anyway, I'll keep the DriveImageXML in mind for next time :-)



"Merv Porter [SBS-MVP]" wrote:

Hi Dan,

But I'm wondering if the registry is hosed and applying the hotfix
might
rebuild the registry key properly? I can't find anything else that
might
be
helpful.

Since your restore of the image was apparently not entirely sucessful,
your
entire server configuration is suspect. And of course, the Seagate
DiscWizard is not supported on Windows Server 2003. A call to
Micosoft
Support ($) may be able to get you back up and running (but MS
generally
doesn't support restores from image on servers or workstations).

At this point, you might try reinstalling SBS SP1...

Microsoft Windows Small Business Server 2003 Service Pack 1 (SP1)
http://www.microsoft.com/downloads/details.aspx?familyid=B6F8A4C0-B707-4161-ADEB-44F1B756119F&displaylang=en

Or start again with a fresh image...

This thread mentions DriveImageXML
http://groups.google.com/group/microsoft.public.windows.server.sbs/browse_thread/thread/f6a375fab32cb3b9/62db9a7a9552367a?hl=en&lnk=st&q=sbs+2003+free+image+software#62db9a7a9552367a

I've never used DriveImageXML before others in this newsgroup have
indicated
that it works with servers. Of course you would need to reimage your
original drive. There are also other commerical programs ($) that do
imaging well (StorageCracft's ShadowProtect for one).

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:84D339F8-A22B-4724-B56F-4C4877B4109D@xxxxxxxxxxxxxxxx
Thanks. The registry key is present, with a bunch of settings
within.

Anything else?


"Merv Porter [SBS-MVP]" wrote:

Maybe...

You receive an error message when you try to run a Server
Management
wizard
in Windows Small Business Server 2003
http://support.microsoft.com/kb/940318

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:45CEE602-FD39-4526-B1E5-39BF646960AF@xxxxxxxxxxxxxxxx
Just in case you missed this post...

FYI, I'm running the wizard from the Server Management app. I
just
realized
there were two other options under Configure Backup; (1) Modify
Storage
for
Deleted Files and E-mail, and (2) Configure My Documents
Redirection.

If I run (1), I don't have the choice of any options; it goes
straight
to
the Finish screen, and says:
The following settings were made regarding deleted items:
No disk space was reserved for deleted files.
Deleted e-mail messages will not be retained.

If I click Finish, I get the same error as I do when running the
Configure
Backup wizard.

(2), I have the option to redirect all my documents folders to
the
default
shared folder..., redirect all my documents folders to a network
folder...,
or do not redirect my documents folders. If I select the latter,
I
get
a
confirmation message, and the screen closes. It did not have any
positive
effect on the backup.

Anything else I can try?


"Merv Porter [SBS-MVP]" wrote:

Sorry about that Dan. I was trying to do it from memory (almost
always a
bad idea)...

The "Storage Allocation for Deleted Files and Email" screen
should
come
right after the "Define Backup Schedule" screen. It allows you
to
set
"Deleted Item Retention" for recovering mail messages and also
to
set
the
Volume Shadow Copy space requirements.

If you don't see it in the Configure Backup wizard, you should
have
a
link
on the Manage Small Business Server Backup page for "Modify
Storage
for
Deleted Files and E-mail" which will take you directly into it.

--
Merv Porter [SBS-MVP]
============================
"Dan Hagerman" <DanHagerman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:B656899C-DB86-4B2F-8331-8B303CC64696@xxxxxxxxxxxxxxxx
How do I get there? When I click Configure Backup, that's
what I
get.


"Merv Porter [SBS-MVP]" wrote:

No, not the Modify screen. It's the Configure Backup screen.
:-)

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in
message
news:83B59985-B05E-4DC3-97B0-1E35A895D8BC@xxxxxxxxxxxxxxxx
Hi Merv, thanks for the response. I'm not seeing the
screen
you
mention
anywhere in the wizard. These are the screens I get:

Welcome
Modify backup settings (change existing backup settings or
do
not
use)
Backup Location
Backup Data Summary
Define Backup Schedule
Completing... (Finish screen)

I tried deleting the Small Business Backup Script.bks
thinking
that's
why
maybe it was skipping those screens, but no luck.

Thanks,
Dan


"Merv Porter [SBS-MVP]" wrote:

A thought... (not sure if this will work)

Re-run the SBS Backup wizard and on the "Storage
Alloaction
for
Deleted
Files and Email" screen, uncheck "Enable periodic
Snapshots
of
user's
shared
folders". Then finish the wizard. Now go to My Computer
|
rt.
click
the
C:
drive | Properties | Shadow Copies, and highlight & delete
any
scheduled
Shadow copies for any partition. Now go back and re-run
the
SBS
Backup
Wizard again but this time enable the "Periodic
Snapshots".

--
Merv Porter [SBS-MVP]
============================

"Dan Hagerman" <DanHagerman@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
message
news:926791ED-2285-4140-8EBD-8C5DCCFC0FA3@xxxxxxxxxxxxxxxx
Background: I bought a new hard drive for our server
(SBS
2003),
and
needed
to migrate from the old drive to the new. I installed
Seagate's
(Acronis)
DiscWizard software, and copied the partitions to the
new
drive.
Booted
to
the new drive, and for the most part, everything worked.

Problem: The built-in SBS Backup no longer works.
Apparently
DiscWizard
clobbered the Volume Shadow Copy Services by installing
its
own,
and
not
properly restoring Microsoft's during uninstall.
Seagate's
tech
support
was
(as expected) no help, which brings me here.

Errors: This is where I stand right now. In Server
Management,
it
says
"Backup Configuration Wizard has not been run, or backup
has
been
disabled."
I click Configure Backup, and walk thru the wizard.
After
clicking
Finish, I
get a message box:
Backup Configuration Wizard - An unexpected error
occurred
(80070057).
The
parameter is incorrect.

At the end of BackupWizard.log, this is what I get:
Calling CommitRetention()
Error 0x80070057 returned from call to
CommitRetention().
Backup Wizard finished with error code 0X80070057.

If I try to force a backup, I get this in the latest
sbsbackuplog##.log
file:
Volume shadow copy creation: Attempt 1.
Error returned while creating the volume shadow
copy:0x8004230f.
Error returned while creating the volume shadow
copy:8004230f
Aborting Backup.

If I right-click the C: drive, Shadow Copies tab, I get
this:
Failed to retrieve volumes that are eligible for shadow
copies.
Error 0x8004230f: The shadow copy provider had an
unexpected
error
while
trying to process the specified operation.

I've googled and googled and googled and tried
everything
that
I
remotely
thought would help... reinstalling Administrative Tools,
reinstalling
SP2,


.

Relevant Pages

  • RE: VSS Error 12293 & 7001
    ... In the ''Shadow copies'' tab, ... Shadow copy tasks appear similar to "VSS ... What's the backup program you are using? ... Do you use the SBS backup ...
    (microsoft.public.windows.server.sbs)
  • Re: Reconfiguring a Small Business Server using the Wizards.
    ... don't know exactly what he has done before, to change the SBS to use ... Reconfiguring a Small Business Server using the Wizards. ... For the backup, you can run the SBS Backup wizard to configure the ...
    (microsoft.public.windows.server.sbs)
  • Re: Backup Failure Volsnap errors
    ... Thank you for using Microsoft public newsgroup! ... my understanding of this issue is: The backup of SBS 2003 ... >shadow copy of volume C: has been deleted because the shadow copy storage ... Temporarily disable the Veritas Backup Exec 9.1, and use the SBS 2003 ...
    (microsoft.public.windows.server.sbs)
  • RE: Reconfiguring a Small Business Server using the Wizards.
    ... exactly what he has done before, to change the SBS to use the default ... Reconfiguring a Small Business Server using the Wizards. ... For the backup, you can run the SBS Backup wizard to configure the it. ...
    (microsoft.public.windows.server.sbs)
  • Re: Backup to a NAS
    ... the SBS, from bare metal if need be. ... Beware of backup applications and methods that make the promise, ... Restore Wizard to back up your server in Small Business Server 2003" ...
    (microsoft.public.windows.server.sbs)