mapped drive trouble over vpn

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Ok, we have a user who would like to connect into our sbs2k3 network
remotely.

He has access to the server, and can use RWW, and OWA.

I installed the small business connection program ( the vpn tool ), and he
can successfully connect to the network. For this particular user I want to
to map 2 shared folders on the server to his laptop, so he can access files
on the server remotely.

I have tried using the connection program with various admin accounts, and
can connect to exchange, map drives etc, but when using this power user
account to connect in remotely, I get the requested resource is not found
message. I have tried the mappings as

\\vpn server_ip\share
\\computername\share
\\fqdn\share

All of the above mappings work for the administrator accounts. For my home
pc I use \\computername\share and have no trouble accessing files from home
using the sbs connection program.

I have turned off all AV & firewall programs on client pc, but still think
it may have something to do with nortons.

Another point of interest.... We use sbc dynamic dsl at the office with a
no-ip domain name. I use sbc dsl at home, and have my router set as the same
ip address range and subnet ( default sbc gateway setup 192.168.1.0-254).
The client in mention connects from home using cox cable, and from his
office using sbc dsl. Could it possibly be an ip addressing issue? I have
heard of users having trouble if they are using the same addressing scheme
on sbc as both gateways will have ip's of 192.168.1.254, but this doesn't
seem to affect me at all.

Suggestions most appreciated.

-L


.

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