Re: Windows Server 2003 Service Pack 1 will not install

Hi Jim,

Thanks for your reply.

Based on my research on the error message "The system cannot find the file
specified", please take the following steps:

The problem may be caused by incorrect security setting, please reset
security settings back to the default by the following steps:

1. Click Start, click Run, type cmd, and then press ENTER.
2. Type secedit /configure /cfg %windir%\repair\secsetup.inf /db
secsetup.sdb /verbose, and then press ENTER. You receive a "Task is
completed" message, and a warning message that something could not be done.
You can safely ignore this message. For more information about this
message, view the %windir%\Security\Logs\Scesrv.log file.

More info

How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222/en-us

Note: This KB also applies to SBS 2003. To set the security setting to
default, this may take long time.

If the problem persists, please help me collect the following information
for deep research:

MPS Report

1) Download MPS report tool from:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
2) Run the MPSRPT_SETUPPerf.exe on the server box.
3) Wait for 10~15 minutes.
4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
5) Send the .cab file to v-robeli@xxxxxxxxxxxxx with subject:
40912682-Windows Server 2003 Service Pack 1 will not install

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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Microsoft engineers can only focus on one issue per thread. Although we
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different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Tue, 06 Nov 2007 09:19:48 GMT
<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<Message-ID: <KcNzzYFIIHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
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<
<Hi Jim,
<
<Thanks for posting in our newsgroup and also for Cris's input.
<
<Based try the following to see if you can install the Windows 2003 SP1
<successfully:
<
<1. Download Windows 2003 SP1 and save to a folder such as C:\winsp1.
<
<2. Run the following command:
<
<C:\winsp1\WindowsServer2003-KB889101-SP1-x86-ENU.exe /x
<
<3. Specifying a path (such as C:\SP1) for extracted files.
<
<4. Go to C:\SP1\i386\Update.
<
<5. Double-click update.exe (not update.msi) to manually start the
<installation process.
<
<More info:
<
<Downloading and Installing Windows Small Business Server 2003 Service Pack
<1
<http://download.microsoft.com/download/e/0/f/e0fee8ce-768d-41c0-8871-9bc48e
0
<b3fc3/ToDownLoadFilesandReadInstructions.htm
<
<If this installation is still unsuccessful, the problem may be caused by
<some third party software. Please perform a Clean Boot and try installing
<again.
<
<1. Click Start->Run...->type msconfig and press Enter
<2. Click Services tab and select Hide All Microsoft Services and Disable
<All third party Services.
<3. Click Startup tab and Disable All startup items
<4. Click OK and choose Restart
<5. After reboot, check whether the problem still occurs
<
<If the problem persists, please collect the following information for deep
<research:
<
<1. Screen shot of the error message when you install the service pack.
<
<2. Send C:\Windows\Svcpack.log to me for research.
<
<Please send the information to to v-robeli@xxxxxxxxxxxxx with subject:
<40912682-Windows Server 2003 Service Pack 1 will not install.
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<Thread-Topic: Windows Server 2003 Service Pack 1 will not install
<<thread-index: Acgf5sPbevmk95bHQy6r3DtxRbNOlw==
<<X-WBNR-Posting-Host: 207.46.192.207
<<From: =?Utf-8?B?amltLmNveA==?= <jimcox@xxxxxxxxxxxxxxxxxxxxxxxxx>
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<<Subject: Re: Windows Server 2003 Service Pack 1 will not install
<<Date: Mon, 5 Nov 2007 12:02:16 -0800
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<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<
<<Now that I know that the update directory is the correct one, I tried
<using
<<"add and remove programs" on the update.msi
<<
<<This gives the following message...
<<
<<Windows Server 2003 SP1 (1033)
<<Microsoft requires use of "machine assigned" distribution method when
<using
<<update.msi
<<
<<Is that any help?
<<
<<Thankx again
<<
<<Jim
<<
<<=mjc=
<<.
<<
<<
<<"Merv Porter [SBS-MVP]" wrote:
<<
<<> The hard disk space requirements for Windows Server 2003 Service Pack 1
<<> (SP1)
<<> http://support.microsoft.com/kb/892807
<<>
<<> You should have enough space then.
<<>
<<> Can you put the Windows 2003 SP1 download on an external drive (USB
2.0)
<and
<<> see if it will run from there?
<<>
<<> --
<<> Merv Porter [SBS-MVP]
<<> ============================
<<>
<<> "jim.cox" <jimcox@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
<<> news:34487715-5C30-4D3C-9D58-1717CE34E977@xxxxxxxxxxxxxxxx
<<> > Yes I am logged on as "THE" administrator
<<> >
<<> > I've got 2GBytes free on c: and 38Gbytes free on D: - is that enough?
<<> >
<<> > Update.exe is there in the folder
<<> >
<<> > I made a copy of the extract directory and I get the same result
<starting
<<> > the the update program.
<<> >
<<> > Dont think I've restricted any access to c:\windows - I will check
<<> >
<<> > =mjc=
<<> > .
<<> >
<<> >
<<> >
<<> >
<<> > "Merv Porter [SBS-MVP]" wrote:
<<> >
<<> >> Are you logged on as THE Administrator?
<<> >> Do you have full permissions to the location where the temp files are
<<> >> extracted?
<<> >> Do you have plenty of room on the drive (partition) where the temp
<files
<<> >> are
<<> >> extracted?
<<> >> Have you moved or restricted access (via a Group Policy or other)
<<> >> anything
<<> >> in the Windows folder?
<<> >>
<<> >> The install program for Windows 2003 SP1, extracts to an temp i386
<folder
<<> >> (under a specific GUID - mine was D:\a306b7bc9e30367a5711db3a) on
<one of
<<> >> your partitions. (Once the install is canceled, that temp folder is
<<> >> deleted). It then starts the Update.exe app located in the
<i386\update
<<> >> folder under that GUID. In your case, it sounds like it can't find
<the
<<> >> Update.exe file.
<<> >>
<<> >> I suspect your issue may be a permissions or drive (partition) space
<<> >> problem.
<<> >>
<<> >> --
<<> >> Merv Porter [SBS-MVP]
<<> >> ============================
<<> >> "jim.cox" <jimcox@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
<<> >> news:7B0B26AE-04BE-4E8D-89EA-09E7E6438F3D@xxxxxxxxxxxxxxxx
<<> >> > start the install program
<<> >> >
<<> >> > see dialog of files being uncomoressed to new temporary folder
<<> >> >
<<> >> > imeediately that finishes we get the "not found" message
<<> >> >
<<> >> > =mjc=
<<> >> > .
<<> >> >
<<> >> >
<<> >> > "Merv Porter [SBS-MVP]" wrote:
<<> >> >
<<> >> >> At what point does it fail with the "can't find file" error?
<<> >> >>
<<> >> >> --
<<> >> >> Merv Porter [SBS-MVP]
<<> >> >> ============================
<<> >> >>
<<> >> >> "jim.cox" <jimcox@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
<<> >> >> news:32CA8CC8-2CB2-4BD3-AAC2-59D83EC81CE6@xxxxxxxxxxxxxxxx
<<> >> >> > Premium
<<> >> >> >
<<> >> >> > I dont have SBS 2003 SP1 installed yet (its step 5).
<<> >> >> >
<<> >> >> > I have tried downlaoding the Windows 2003 sp1 file more than
<once.
<<> >> >> > It
<<> >> >> > appears to extract ok, but cant find what it wants to run :(
<<> >> >> >
<<> >> >> > =mjc=
<<> >> >> > .
<<> >> >> >
<<> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<> >> >> >
<<> >> >> >> Hi Jim,
<<> >> >> >>
<<> >> >> >> Are you starting with SBS 2003 Standard or Premium?
<<> >> >> >>
<<> >> >> >> If you have installed SBS 2003 SP1 before attempting to install
<<> >> >> >> Windows
<<> >> >> >> 2003
<<> >> >> >> SP1, uninstall SBS 2003 SP1, reboot and then try installing
<WIndows
<<> >> >> >> 2003
<<> >> >> >> SP1
<<> >> >> >> again. If no go, try downloading, extracting and installing
<<> >> >> >> Windows
<<> >> >> >> 2003
<<> >> >> >> SP1 again (your original download my have been corrupt).
<<> >> >> >>
<<> >> >> >> Note that the link (the upgrade procedure) I gave you is
<actually 5
<<> >> >> >> web
<<> >> >> >> pages long, so make sure you read through the entire procedure
<and
<<> >> >> >> do
<<> >> >> >> the
<<> >> >> >> downloads & follow the suggestions before you start the
upgrade.
<<> >> >> >> Also,
<<> >> >> >> make
<<> >> >> >> sure that your server BIOS has been upgraded as recommended by
<the
<<> >> >> >> manufacturer before you begin the upgrade.
<<> >> >> >>
<<> >> >> >> --
<<> >> >> >> Merv Porter [SBS-MVP]
<<> >> >> >> ============================
<<> >> >> >>
<<> >> >> >> "jim.cox" <jimcox@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
<<> >> >> >> news:3B42B651-292B-4E5D-8D79-BDFFAA7457D2@xxxxxxxxxxxxxxxx
<<> >> >> >> > Merv,
<<> >> >> >> >
<<> >> >> >> > Thank you for taking the time to reply.
<<> >> >> >> >
<<> >> >> >> > Your first link agrees that Windows Server 2003 Service Pacl
1
<<> >> >> >> > should
<<> >> >> >> > be
<<> >> >> >> > installed first. It says to run
<<> >> >> >> > WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<> >> >> >> >
<<> >> >> >> > This is what fails for me with the 'file not found message'
<<> >> >> >> >
<<> >> >> >> > How would I find what file was being sought?
<<> >> >> >> >
<<> >> >> >> > From your link it would appear that a setup wizard is being
<<> >> >> >> > started.
<<> >> >> >> > Maybe
<<> >> >> >> > this is what is missing.
<<> >> >> >> >
<<> >> >> >> > Any help appreciated
<<> >> >> >> >
<<> >> >> >> > Thankx again
<<> >> >> >> >
<<> >> >> >> > Jim
<<> >> >> >> >
<<> >> >> >> > =mjc=
<<> >> >> >> > .
<<> >> >> >> >
<<> >> >> >> >
<<> >> >> >> > From the look
<<> >> >> >> >
<<> >> >> >> >
<<> >> >> >> > "Merv Porter [SBS-MVP]" wrote:
<<> >> >> >> >
<<> >> >> >> >> Following is the procedure from the M&M's web site on how to
<<> >> >> >> >> install
<<> >> >> >> >> Windows
<<> >> >> >> >> 2003 SP1 and SBS 2003 SP1.
<<> >> >> >> >>
<<> >> >> >> >> How to install Service Pack 1 for SBS 2003
<<> >> >> >> >> (substitute Exchange 2003 SP2 for Exchange SP1 in the
<procedure)
<<> >> >> >> >>
<http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleVie
w
<&ArticleID=68
<<> >> >> >> >>
<<> >> >> >> >> After this, install Windows 2003 SP2, but be aware that
<there
<<> >> >> >> >> are
<<> >> >> >> >> some
<<> >> >> >> >> difficulties that you may run into:
<<> >> >> >> >>
<<> >> >> >> >> Windows 2003 service pack 2 known issues on Small Business
<<> >> >> >> >> Server
<<> >> >> >> >> 2003
<<> >> >> >> >> http://support.microsoft.com/kb/555912
<<> >> >> >> >>
<<> >> >> >> >> Common Networking Issues After Applying Windows Server 2003
<SP2
<<> >> >> >> >> on
<<> >> >> >> >> SBS
<<> >> >> >> >>
<http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-af
t
<er-applying-windows-server-2003-sp2-on-sbs.aspx
<<> >> >> >> >>
<<> >> >> >> >> Unable to RDP/RWW into the SBS server after applying SP2
<<> >> >> >> >>
<http://blogs.technet.com/sbs/archive/2007/06/01/unable-to-rdp-rww-into-the-
s
<bs-server-after-applying-sp2.aspx
<<> >> >> >> >>
<<> >> >> >> >> Can I Install Windows Server 2003 SP2 on SBS 2003
<<> >> >> >> >>
<http://blogs.technet.com/sbs/archive/2007/03/14/can-i-install-windows-serve
r
<-2003-sp2-on-sbs-2003.aspx
<<> >> >> >> >>
<<> >> >> >> >>
<<> >> >> >> >> --
<<> >> >> >> >> Merv Porter [SBS-MVP]
<<> >> >> >> >> ============================
<<> >> >> >> >>
<<> >> >> >> >> "jim.cox" <jimcox@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
<<> >> >> >> >> news:7ACC02EC-2926-4FF2-B30B-961D8F9F8C03@xxxxxxxxxxxxxxxx
<<> >> >> >> >> > Following "Best Parctice Installing WS 2003 SP2 -
KB939421"
<<> >> >> >> >> >
<<> >> >> >> >> > It says to intsall SBS 2003 SP1
<<> >> >> >> >> >
<<> >> >> >> >> > Following "Downloading Installing SBS Server 2033 Sp1"
<<> >> >> >> >> >
<<> >> >> >> >> > It says to install WS 2003 SP1
<<> >> >> >> >> >
<<> >> >> >> >> > Have downloaded WindowsServer2003-KB8890101-SP1x86-ENU.exe
<<> >> >> >> >> >
<<> >> >> >> >> > Running this program shows files being extracted
<<> >> >> >> >> >
<<> >> >> >> >> > Then
<<> >> >> >> >> >
<<> >> >> >> >> > Setup Error: The System Failed To Find The File Specified
<<> >> >> >> >> >
<<> >> >> >> >> > I can see the files in the temp directory
<<> >> >> >> >> >
<<> >> >> >> >> > Any ideas anyone?
<<> >> >> >> >> >
<<> >> >> >> >> > Does it produce a log file?
<<> >> >> >> >> >
<<> >> >> >> >> > Any help gateful accepted
<<> >> >> >> >> >
<<> >> >> >> >> > advTHANKXance
<<> >> >> >> >> >
<<> >> >> >> >> > Jim
<<> >> >> >> >> >
<<> >> >> >> >> > =mjc=
<<> >> >> >> >> > .
<<> >> >> >> >> >
<<> >> >> >> >> >
<<> >> >> >> >> >
<<> >> >> >> >>
<<> >> >> >> >>
<<> >> >> >> >>
<<> >> >> >>
<<> >> >> >>
<<> >> >> >>
<<> >> >>
<<> >> >>
<<> >> >>
<<> >>
<<> >>
<<> >>
<<>
<<>
<<>
<<
<
<

.

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