Re: 452 4.3.1 Out of memory?

Hi Neil,

Thanks for your reply.

I made research on the error message "452 4.3.1 Out of memory" and the
logs, the issue can be caused by third party software, NTFS permission of
the folder and SMTP setting. It also occurs when SMTP and Exchange was not
installed correctly. If we try all methods but the problem persists, we may
need to reinstall the SMTP and Exchange. Thanks for your understanding and
patience.

Based on my research, please take the following steps:

Step 1: Please make a clean boot to make sure the problem is not caused
third party software:

1. Click Start->Run...->type msconfig and press Enter.
2. Click Services tab and select Hide All Microsoft Services and Disable
All third party Services.
3. Click Startup tab and Disable All startup items.
4. Click OK and choose Restart.
5. After reboot, check whether the problem still occurs.
6. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root cause
of this issue.

Step 2: The problem occurs when The Exchange routing engine does not have
sufficient permissions to write the messages to the BadMail, Pickup, and
Queue folders that are located under the \Mailroot\VSI 1 folder.

1. Use Windows Explorer to check the VSI 1 folder. By default this folder
is located in the Exchange installation point:
\exchsrvr\mailroot

2. Right-click the VSI 1 folder, and then click Properties.
3. Click the Security tab, and then confirm that the System account exists
in the Name box.
4. Click the System account, and then confirm that Full Control permissions
are enabled.
5. Repeat steps 2 through 4 for the BadMail, Queues, and Pickup subfolders
that are located under Exchsrvr\Mailroot\Vsi 1.
6. If you find that the System account is not listed in the Access Control
List (ACL), add the System account. Additionally, and assign the account
Full Control access permissions.
7. Stop and then restart the Simple Mail Transport Protocol (SMTP) service
and the Microsoft Exchange Routing Engine service.

Step 3: Check the SMTP Server Configuration.

1. Start the Exchange System Manager.
2. Expand Servers, expand <servername>, expand Protocols, and then expand
SMTP.
3. Right-click "Default SMTP Virtual Server" and click Properties. On the
General tab, click the Advanced button and verify that the IP address isset
to All Unassigned and the TCP port is set to 25. Click OK.
4. Click the Access tab, click the Authentication button, and verify
Anonymous access is selected. If the other check boxes are selected, that
is fine. Click OK.
5. On the Access tab, click the Connection button, and verify "Only the
list below" is selected, there should be three IP in the box below:

IP of the External Nic
127.0.0.1
IP of the Internal Nic
6. Click OK.

More info:

Troubleshooting the "452 4.3.1 Out of memory" error message in Exchange
Server 2003 and in Exchange 2000 Server
http://support.microsoft.com/?id=329167

Since you don't have Outlook installed, please logon OWA to see if you can
send/receive e-mails from internal.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Date: Tue, 06 Nov 2007 12:45:04 +0000
<From: Neil Rashbrook <neil@xxxxxxxxxxxxxxx>
<User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6)
Gecko/20040113 Netscape7/7.05
<X-Accept-Language: en-gb, en, en-us
<MIME-Version: 1.0
<Subject: Re: 452 4.3.1 Out of memory?
<References: <#T4RnjTHIHA.5328@xxxxxxxxxxxxxxxxxxxx>
<$Z5By43HIHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
<In-Reply-To: <$Z5By43HIHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
<Content-Type: text/plain; charset=ISO-8859-1; format=flowed
<Content-Transfer-Encoding: 7bit
<Message-ID: <uSMvgLHIIHA.5684@xxxxxxxxxxxxxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: parkwaycs-218.adsl.newnet.co.uk 80.175.250.218
<Lines: 1
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:74025
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Robert Li [MSFT] wrote:
<
<>1. After the installation the SBS server, did you make other important
changes such as reinstall the SMTP component from Add/Remove programs?
<>
<>
<No.
<
<>2. What's the edition of your SBS server 2003, do you have ISA installed?
<>
<>
<Standard, so no ISA server.
<
<>3. Do you have third party Anti Virus or firewall software installed?
<>
<>
<The server is currently only protected by a scheduled file-based scan
<(no real-time or email scan).
<
<>4. After the installation of SBS, did you run the CEICW wizard to
configure network and e-mail setting?
<>
<>
<Yes.
<
<>5. Can you send and receive e-mail from internal?
<>
<>
<Not as far as I can tell, but I have no Outlook clients yet, I'm using
<webmail on the server.
<
<>6. What's SCM refer to in this post? Is that the Services Window? By
default the "Simple Mail Transfer Protocol (SMTP)" service starts
automatically.
<>
<Correct.
<
<>7. You said "only iisreset is able to do it", can you see SMTP service in
the IIS console? You should not see SMTP in IIS on SBS.
<>
<>
<Correct. I was referring to the command-line utility.
<
<>1. The output of the telnet test.
<>
<>
<220 <hostname> Microsoft ESMTP MAIL Service, Version: 6.0.3790.1830
<ready at Tue, 6 Nov 2007 12:41:19 +0000
<EHLO <hostname>
<250-<hostname> Hello [127.0.0.1]
<250-TURN
<250-SIZE
<250-ETRN
<250-PIPELINING
<250-DSN
<250-ENHANCEDSTATUSCODES
<250-8bitmime
<250-BINARYMIME
<250-CHUNKING
<250-VRFY
<250-X-EXPS GSSAPI NTLM LOGIN
<250-X-EXPS=LOGIN
<250-AUTH GSSAPI NTLM LOGIN
<250-AUTH=LOGIN
<250-X-LINK2STATE
<250-XEXCH50
<250 OK
<MAIL FROM: Administrator@<domain>
<452 4.3.1 Out of memory
<
<>2. MPS Report
<>
<>
<I will follow this procedure later today.
<

.

Loading