Re: Loosing profile on computers within SBS 2003 domain

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"Lanwench [MVP - Exchange]" wrote:

GO IT GUY <GO IT GUY@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
I have a client running an SBS 2003 for the last 3 years. We have
recently encountered a problem that is perplexing.

There are about 25 computers added to domain. Computers run XP Pro
and WIN2000. Users login using domain accounts WITHOUT roaming
profiles.

Roughly once a week, 1 or more users, when logging in, will loose
their profile. A new profile folder is created in DOCS AND SETTINGS.
The new folder takes on the tradition AD naming conventions when this
occurs.

When I look up the profile in the registry, it shows the new DOCS and
SETTINGS folder name. Yet, the old DOC and SETTINGS folder (profile)
is where the user's information is. Essentially, what is happening,
the user logs in and the comptuer thinks the user is a new user and
creates a new profile.

I reviewed all event logs...there are no errors.

Hmm. I find that odd; there have to be some userenv messages on the client.

The security audit
log is clean, no failures. The SID's all match up.

What is even more interesting is there is only one profile noted for
this user when I look up profiles from the System Tools (Control
Panel). There are a few "unknown accounts" in the profile list. I
suppose one of these is the old profile that is not identifiable.

I can't seem to figure out the cause of this problem.

All computers are getting updates from their local update services.
We were running WSUS but that was disabled via GP back in May. I
uninstalled WSUS form SBS2003 today just to clean things up.

The original SBS2003 was migrated from NT using the MS migration
tools. It was a clean migration. We were running fine up until now.
I doubt that we have issues related from that migration.

There were no changes to configurations or anything in the last six
months other than a failed SonicWall router that was replaced.

We have new network switches added about 6 months ago as well.

Any ideas???

Are you using folder redirection via group policy, to keep the profiles
small?
I download/install the User Profile Hive Cleanup tool on all my
workstations, and that seems to help (this rarely if ever happens, and I
*do* use roaming profiles).



.

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