RE: SBS2003R2 premium and UpdateServices WSUSv3 - Application Erro

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Hello Trevor,

Thank you for your reply.

I am sorry for not mentioning the possible problem.

Since you have modified the default Windows SBS R2 Update Services settings
by using the native WSUS 3.0 management tool, Update services console in
Server Management won't work.

We need to reverse the changes back and then install WSUS3.

More information for your reference:

Installing Windows Server Update Services 3.0 on Windows Small Business
Server 2003
http://technet2.microsoft.com/WindowsServerSolutions/SBS/en/library/de2e9436
-f23f-47f0-b840-e8b3e72182751033.mspx?mfr=true

Best regards,

Manfred Zhuang(MSFT)
Microsoft Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: SBS2003R2 premium and UpdateServices WSUSv3 - Application
Erro
| thread-index: AcgdhTnXbbzlk0hzTw+0Ux1dKiTIKg==
| X-WBNR-Posting-Host: 207.46.193.207
| From: =?Utf-8?B?VHJldm9yV2hpdGU=?= <TrevorWhite@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <97413229-CB74-4AB1-B6D1-2F63705CB1A5@xxxxxxxxxxxxx>
<uRqU1nGHIHA.5176@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: SBS2003R2 premium and UpdateServices WSUSv3 - Application
Erro
| Date: Fri, 2 Nov 2007 12:19:01 -0700
| Lines: 169
| Message-ID: <15B6CBE9-BE10-41FC-A4FB-DD627D6C16D3@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:73412
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi,
| Well I thought I'd check this out on my own server first (have seen the
| application error a couple of times there) So backed up the WSUS3 using
| ntbackup to a file.
|
| Uninstalled WSUS 3.0
| Downloaded and reinstalled W2K3 SP2
| Reinstalled WSUS 3.0
|
| Canceled out of the wsus3 console setup so as not to make changes and
went
| into the SBS server console. Under Update Services it says the SBS Update
| Services is not running because it automatically turns off if you
customize
| Windows Server Update Services. I am refered to a document 921910 for a
list
| of specifics all of which relate to WSUS2. I'm directed to reverse the
| changes I made or rerun the R2 Technologies CD.
|
| Your procedure did not mention having to install WSUS2 first and then
WSUS3.
| Have I missed something . . . I would like to manage updates from within
SBS
| console.
|
| Regards
| Trevor
|
| "Manfred Zhuang [MSFT]" wrote:
|
| > Hello Trevor,
| >
| > Thank you for posting here.
| >
| > From your post, I understand that following error message was received:
| >
| > Microsoft.SBS.UpdateServices.SyncSecurity.exe - Application Error
| >
| > The instruction at "0x7c82caa2" referenced memory at "0x00000000". The
| > memory could not be "read". Click OK to terminate the program.
| >
| > For the issues related to application crashing, we may need to debug
the
| > memory dump or check other dump files to locate the root cause of the
| > issue. However, due to the limit of Newsgroup support, we cannot
provide
| > such services in the Newsgroup. To make sure you get proper support and
the
| > issue get resolved in a timely manner, I'd like to suggest that you
contact
| > Microsoft Customer Support Service by submitting an incident so that a
| > dedicated Support Professional can further assist with this request.
| >
| > We now provide different service offerings to meet diverse customer
needs,
| > and we take every service request from our customers seriously no
matter
| > which offering (newsgroup, chat, email, phone, etc) is selected. You
can
| > select Professional Email-based Support or Professional Phone-based
Support.
| >
| > The following web site for more detail of Professional Support Options
and
| > Phone Numbers is for your reference:
| > http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS
| >
| > If you are outside the US please see http://support.microsoft.com for
| > regional support phone numbers.
| >
| > In the mean time, I would like to share a possible solution with you:
| >
| > Based on my research, this issue can be caused by that you installed
WSUS3
| > first and then installed SP2 on the SBS server.
| >
| > I suggest you try following steps and check if it helps:
| >
| > 1. Backup the WSUS data.
| > 2. Uninstall WSUS 3.0
| > 3. Reinstall SP2.
| > 4. Install WSUS 3.0.
| >
| > After that, please check if the issue persists.
| >
| > More information for your reference:
| >
| > Best practices and known issues when you install Windows Server 2003
| > Service Pack 2 on a Windows Small Business Server 2003-based computer
| > http://support.microsoft.com/kb/939421
| >
| > Installing Microsoft Windows Server Update Services 3.0 on Windows
Small
| > Business Server 2003
| >
http://download.microsoft.com/download/7/8/3/783832af-3dab-4a88-96cc-ee5c779
| > e6721/SBSWSUSv3.doc
| >
| > Best regards,
| >
| > Manfred Zhuang(MSFT)
| > Microsoft Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > --------------------
| > | Thread-Topic: SBS2003R2 premium and UpdateServices WSUSv3 -
Application
| > Error
| > | thread-index: Acga9pjx32m+VIWnRR+kpsQbxEMyQg==
| > | X-WBNR-Posting-Host: 207.46.193.207
| > | From: =?Utf-8?B?VHJldm9yV2hpdGU=?=
<TrevorWhite@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: SBS2003R2 premium and UpdateServices WSUSv3 - Application
Error
| > | Date: Tue, 30 Oct 2007 06:13:01 -0700
| > | Lines: 25
| > | Message-ID: <97413229-CB74-4AB1-B6D1-2F63705CB1A5@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:72639
| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi Guys,
| > | I'm not sure if this has been posted before but myself and others
have
| > been
| > | having the following problem with SBS2003R2 SP2 and WSUSv3. The issue
| > appears
| > | erratic and cannot be reproduced at will.
| > |
| > | The following Application error appears on the SBS Server screen.
| > |
| > | Microsoft.SBS.UpdateServices.SyncSecurity.exe - Application Error
| > |
| > | The instruction at "0x7c82caa2" referenced memory at "0x00000000".
The
| > | memory could not be "read". Click OK to terminate the program.
| > |
| > | There is also some events 7011's from source "Service Control
Manager"
| > | reporting:
| > | Timeout (30000 milliseconds) waiting for a transaction response from
the
| > | WSUS Service.
| > |
| > | This is happening on a number of my SBS servers and cutsomers are
getting
| > | jittery. Can someone please explain why this is happening and advise
a
| > | fix/workaround etc. The WSUS service appears to still be working even
if
| > a
| > | number of these messages have been displayed on the server console.
| > |
| > | Regards
| > | Trevor
| > |
| > |
| >
| >
|

.

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