Re: Server Management

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Hello Terry,

Thank you for update.

First, please let me know: Do you logon SBS with administrator? If you log
on SBS with domain power users, you may get this issue.

Second, do you delete Server Management from C:\Documents and Settings\All
Users\Start Menu\Programs\Startup?

If the issue persists, please try the following steps:

1. Please delete the following files from SBS:

C:\Documents and Settings\All Users\Application
Data\Microsoft\SmallBusinessServer\Administration\itprosbsconsole.msc
C:\Documents and Settings\All Users\Application
Data\Microsoft\SmallBusinessServer\Administration\mysbsconsole.msc.

2. Clean boot on SBS (in my previous reply)

If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:

1. Please capture screenshots on the Server Management console and send the
pictures to me at v-terliu@xxxxxxxxxxxxx

2. Send the registry key reg file to me again. It is block by our Exchange
antivirus software. Please compress it input zip file and send to me again.
Thanks.

3. MPS report (in my previous reply).

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Server Management
| thread-index: AcgdXmS/kZpsJvGWR4i9TL4psNf+jg==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?VGVycnkxMzM3?= <Terry1337@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <3E0E6477-3205-4C1C-BF62-E9E0C14421CF@xxxxxxxxxxxxx>
<xn0fd3qh383d3sw00s@xxxxxxxxxxxxxxxxxxxx>
<FF6F3317-F592-4FFA-87D4-A87194A47944@xxxxxxxxxxxxx>
<eaAuEuEHIHA.7444@xxxxxxxxxxxxxxxxxxxxxx>
<A63EAC45-973B-465C-87A7-4E7649C61BFF@xxxxxxxxxxxxx>
<#4lfF9SHIHA.4508@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Server Management
| Date: Fri, 2 Nov 2007 07:41:03 -0700
| Lines: 315
| Message-ID: <47338840-7A19-4276-8534-78A264707468@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:73348
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Terence,
|
| I did step one and deleted on from the default users. Still have the
issue
| when I log on.
|
| Step 2 I unchecked the check box again and rebooted the server. Another
| instance of Server Management C:\PROGRAM~1\MICROS~2\ADMINI~1\LAUNCH~1.EXE
was
| created. I cannot reboot the server several times for this issue, because
it
| shuts down our office. I will have to try several choices next week early
in
| the morning before others arrive, to hopefully eliminate the issue that
way.
|
| I am also going to email you the registry settings you need.
|
| Thanks,
| Terry
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Terry,
| >
| > Thank you for update.
| >
| > 1. On SBS, open the following folders:
| > C:\Documents and Settings\All Users\Start Menu\Programs\Startup
| > C:\Documents and Settings\Default User\Start Menu\Programs\Startup
| >
| > Do you find Server Management under the above folders? If yes, please
| > delete it. Then, delete the shortcut under start menu startup. Logoff
and
| > logon SBS to see if it resolved.
| >
| > 2. I suggest you run clean boot on SBS to narrow down this issue:
| >
| > To clean boot the problematic computer, please use the steps below:
| > a. Click Start, click Run, and then in the Open box, type "MSCONFIG"
| > (without the quotation marks). Click OK.
| >
| > b. In the System Configuration Utility (MSConfig) window, click to
select
| > the Selective Startup button.
| >
| > c. Click to clear the check mark from the "Load startup items" below
| > Selective Startup.
| >
| > d. Click the Services tab, click to check the "Hide All Microsoft
Services"
| > box, and remove all the check marks from the remained Non-Microsoft
| > Services. Please note that the Exchange services could be marked as
| > non-Microsoft. Please do not disable those services.
| >
| > e. Click OK to close the MSConfig window. Click Yes when you are asked
to
| > restart your computer in order to enable the changes.
| >
| > f. After restarting, please check whether this issue will reoccur.
| >
| > g. If there are no more problems, please use the above steps to enable
| > services and startup items one by one in order to figure out the root
cause
| > of this issue.
| >
| > 3. If the issue persists, please try to create a new domain admin
account,
| > and logon it on the SBS to test this issue.
| >
| > If we cannot resolve the issue after we perform the above steps, please
| > help me collect some information for further investigation:
| >
| > 1. Since you do not perform the step 3, I suggest you export the
registry
| > key and send it to me:
| >
| > a. On SBS, run command "regedit" to open registry editor
| > b. Extend to
| > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
| > c. Right click Run, select Export, select a folder to save the .reg
file.
| > Send the file to me at v-terliu@xxxxxxxxxxxxx
| > d. Exit Registry editor.
| >
| > 2. Gather MPS network report on SBS:
| >
| > a. Download MPSrepot_network from
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_NETWORK.EXE
| >
| > b. Run MPSRPT_NETWORK.exe on the server box.
| >
| > c. The tool will automatically collect the information. This procedure
will
| > take 10~15 minutes.
| >
| > d. Open Windows Explorer, navigate to the folder:
| > %SystemRoot%\MPSReports\Network\Reports\Cab\
| >
| > e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Server Management
| > | thread-index: Acgci95mtDvV16btQ9eLSMqYSc/gIQ==
| > | X-WBNR-Posting-Host: 207.46.192.207
| > | From: =?Utf-8?B?VGVycnkxMzM3?= <Terry1337@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <3E0E6477-3205-4C1C-BF62-E9E0C14421CF@xxxxxxxxxxxxx>
| > <xn0fd3qh383d3sw00s@xxxxxxxxxxxxxxxxxxxx>
| > <FF6F3317-F592-4FFA-87D4-A87194A47944@xxxxxxxxxxxxx>
| > <eaAuEuEHIHA.7444@xxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Server Management
| > | Date: Thu, 1 Nov 2007 06:34:03 -0700
| > | Lines: 141
| > | Message-ID: <A63EAC45-973B-465C-87A7-4E7649C61BFF@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:73110
| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hello Terence,
| > |
| > | I followed your suggestions. I was not quite sure on section 3 c. so
I
| > | deleted the Launch.exe from that location on the c drive. I then
could
| > not
| > | launch the server management at all. So I restored it from the
recycle
| > bin
| > | and now it works again, but the issue still remains. Every time I log
on
| > it
| > | starts again, it does not matter if I reboot the server or not.
| > |
| > | I am using SBS 2003 sp1.
| > |
| > | Thanks,
| > | Terry
| > |
| > | "Terence Liu [MSFT]" wrote:
| > |
| > | > Hello Terry,
| > | >
| > | > Thank you for posting here. Let's also thank Steve for the input.
| > | >
| > | > According to your description, I understand that you do not want
the
| > Server
| > | > Management console open automatically when you logon SBS. If I have
| > | > misunderstood the problem, please don't hesitate to let me know.
| > | >
| > | > Based on my research, I suggest we try the following steps to see
if we
| > can
| > | > resolve this issue:
| > | >
| > | > 1. Delete the Server Management shortcut in Startup folder:
| > | >
| > | > a. On SBS, extend Start -> All Programs -> Startup -> Server
Management
| > | > b. Right click Server Management, select Delete
| > | >
| > | > 2. Uncheck Server Management at System Configuration Utility:
| > | >
| > | > a. On SBS, run command "msconfig" to open System Configuration
Utility
| > | > b. Select Startup tab, uncheck the Server Management, click OK
| > | > c. Click Restart
| > | >
| > | > 3. Delete the Server Management startup key in registry:
| > | >
| > | > a. On SBS, run command "regedit" to open registry editor
| > | > b. Extend to
| > | > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
| > | > c. If you find any key data is "C:\Program Files\Microsoft Windows
| > Small
| > | > Business Server\Administration\LaunchConsole.exe", please delete
the
| > key.
| > | > d. Exit Registry editor and restart.
| > | >
| > | > If we cannot resolve the issue after we perform the above steps,
please
| > | > help me collect some information for further investigation:
| > | >
| > | > 1. As you said "it returns when I log back on to the server". Do
you
| > | > restart the SBS before it returns? Do you logoff SBS before it
returns?
| > | >
| > | > 2. What's edition of your SBS?
| > | >
| > | > I hope these steps will give you some help.
| > | >
| > | > Thanks and have a nice day!
| > | >
| > | > Best regards,
| > | >
| > | > Terence Liu(MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: Server Management
| > | > | thread-index: Acgb2ipGw8Y7PRuKRJCyJHtjQ7Kruw==
| > | > | X-WBNR-Posting-Host: 207.46.192.207
| > | > | From: =?Utf-8?B?VGVycnkxMzM3?=
<Terry1337@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | > | References: <3E0E6477-3205-4C1C-BF62-E9E0C14421CF@xxxxxxxxxxxxx>
| > | > <xn0fd3qh383d3sw00s@xxxxxxxxxxxxxxxxxxxx>
| > | > | Subject: Re: Server Management
| > | > | Date: Wed, 31 Oct 2007 09:22:00 -0700
| > | > | Lines: 18
| > | > | Message-ID: <FF6F3317-F592-4FFA-87D4-A87194A47944@xxxxxxxxxxxxx>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:72938
| > | > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | I tried deleteing the shortcut again, and it returns when I log
back
| > on
| > | > to
| > | > | the server.
| > | > |
| > | > | "Steve Foster [SBS MVP]" wrote:
| > | > |
| > | > | > Terry1337 wrote:
| > | > | >
| > | > | > >How do I trun off the server management from starting every
time I
| > log
| > | > on
| > | > | > >to
| > | > | > >the server?
| > | > | >
| > | > | > Remove the shortcut from the Startup folder.
| > | > | >
| > | > | > --
| > | > | > Steve Foster [SBS MVP]
| > | > | > ---------------------------------------
| > | > | > MVPs do not work for Microsoft. Please reply only to the
newsgroups.
| > | > | >
| > | > |
| > | >
| > | >
| > |
| >
| >
|

.

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