Re: Something else that might help
- From: Bigfoot <Bigfoot@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 29 Oct 2007 12:17:01 -0700
Yes, that is correct. If I un-checked the “automatically update” box the
result stuck. While you were typing the last response I checked each tab to
make sure everything was correct, removed the exchange attributes and
recreated the mailbox. Everything seems to be fine now. So one down one to go.
However, It won’t be that easy to do that with my mailbox because of
everything that is in it. Not to mention I don’t have any idea how that new
user name was even created for mine. At no time that I know of was a user
name created like that. I’ve since checked all the tabs in AD and there isn’t
any reference to that user but as soon as I check that box it comes back like
my in-laws.
--
Patrick Kneeland
Systems Administrator
"Dave Nickason [SBS MVP]" wrote:
But if you un-check the "automatically update" box, you get the expected.
result, right? That is, your change "sticks?"
@yourdomain.com is generating addresses for username@xxxxxxxxxxxxxxx If
you're getting addresses based on a typo, I'd check every entry in the AD
user properties to find the typo - I know you've looked but that's the only
thing I know of that could cause this. Check the General tab, including the
e-mail address entry, and the Account tab.
"Bigfoot" <Bigfoot@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6123A66E-693E-418A-B88D-DB8F59EC1B64@xxxxxxxxxxxxxxxx
Dave,
Thanks for your response. The Default Policy only has @<our domain
name>.com
in it. That part of the policy is working correctly. Where I'm having the
problem on both accounts so far is the user name. I'm just trying to
change
the user name which shouldn't be affected at all by the user policy that
we
have in place. The invalid name is tracktransfer@<domain>.com. The valid
name
is tractransfer@<domain>.com. I can set tractransfer as the default and
delete tracktransfer but tracktransfer comes back. Very strange. I don't
have
any idea where it is even getting the name tracktransfer at this point.
There
is no reference to that name anywhere in the AD user. Is there a way to
troubleshoot where that name is now coming from?
--
Patrick Kneeland
Systems Administrator
"Dave Nickason [SBS MVP]" wrote:
Addressing is based on recipient policies by default. That's the
"Automatically update" setting in the user's AD properties, which is
checked
by default. So any change to the policy is automatically applied to all
accounts where that check box has not been manually de-selected. If you
manually add an address while the box is checked, it'll remain as an
address
for that account, but the primary address will revert to whatever is set
in
the recipient policy. On SBS, the recipient polices are created when you
run the CEICW, although you can manually change them afterward if you
wish.
So it appears that what you're seeing is that after adding the new
address
and setting it as default, you OK out, at which point the old address
becomes the default again? In that case, unchecking the "Automatically
update" box is the right way to solve this (keeping that one user's
non-standard address as primary). If you wanted to change the format for
all users, you'd leave the box checked and change it in the Recipient
Policy
(or by re-running the CEICW).
The recipient policy can be viewed in Exchange System Manager. Expand
Recipients, choose Recipient Policies, and in the right pane, r-click
Default -> Properties. Don't delete the X400 or @domain.local addresses.
"Bigfoot" <Bigfoot@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4CC2D854-75BB-42A4-A48A-855275556ADE@xxxxxxxxxxxxxxxx
What brought this up is I was changing an e-mail address for a user and
after
I add the new one, set it as the default and then delete the old one,
click
apply, click ok, the e-mail address that I just removed is back in the
address list and is the default. The address I added is still there.
--
Patrick Kneeland
Systems Administrator
"Bigfoot" wrote:
Ok. I'm sure there's a reason. I don't know of a change that we've
done
that
would cause this because it happened while I was out of the office for
a
week. Basically we have our normal e-mail address format of <first
name>.<last name>@domain.com. When I came back an additional e-mail
address
had been added and made the default. It's format is <first name>.<last
name><domain>@<domain>.com. Obviously, that isn't going to work. I
tinkered
with AD enough so my normal address stays right now without adding
this
new
e-mail address and making it the default. I did that by deselecting
the
checkbox by the option "Automatically update e-mail addresses based on
recipient policy". It wasn't a big deal initially but now it is
affecting
other accounts. I have looked at where I think the recipient policies
are
and
can't find anything that would force the addition of the e-mail
address.
The
only setting I can see is to create our normal address. I'm lost.
--
Patrick Kneeland
Systems Administrator
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