Re: Vista Bus to SBS2003R2 connectcomputer problems . . .

Hi Robert,
Just to clear this up, where shall we deal with this:
1. Vista Bus to SBS2003R2 connectcomputer problems . . .
2. Connecting Vista to SBS2003 (cannot run nshelp.exe after kb926 . . .

Best we make it clear

Regards
Trevor

"Robert Li" wrote:

Hi Trover,

Thanks for your reply.

From the logs, I found the following information:

CNSHelp::Start() - DownloadFile(server.txt) failed [-2146697208]
CNSHelp::Start() - one or more files missing, showing an error and exiting

This the cause of the issue. Based on my research, this issue occurs when
Default web site is not listening on "All Unassigned" for port 80.

Resolution:

Set default web site to listen on "All Unassigned" for port 80. To do so:

Open IIS MMC, right click Default Web Site and then click Properties. In the
Web site tab, make sure "All Unassigned" is selected in IP address field.

If not, please change it and run "iisreset".

Note: Before above steps, you may need to rerun CEICW to re-configure the
network and firewall on the SBS server.

If the problem persists, please help me collect the following information:

Gather IIS Metabase:

1) Download the IIS Resource Kit tools from the following page:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-B628-ADE629C89499&displaylang=en
2) Install it, run MBExplorer (Metabase Explorer)
3) Right click the "LM" node and choose "Export to file".
4) Specify a file name, specify the password and finish the export.
5) Send the file and the password to me.

More info:
You receive an error message when you try to join your computer to a Windows
Small Business Server 2003 domain
http://support.microsoft.com/?id=838431

Hope this helps.

Rober Li


"TrevorWhite" wrote:

Hi Chris,
Thanks for that. I have seen this too, I have disabled all of the
contentious features on the NIC on the Vista and SBS box (actually the SBS
box has an older dual NIC and is not a problem). I have also installed the
latest driver from HP for the Vista PC.

I just seem to be comming to a grinding halt with all of this. Its so
frustrating as there is clearly some common issue for a given set of
circumstances (many others have the same problem but others are working OK)
Just wish I could get that break through pointer.

Regards
Trevor

"Cris Hanna [SBS-MVP]" wrote:

Trevor
In looking at the information that you sent, I see that your SBS server is
at Windows SP2
It might be worth reviewing this blog from the SBS Product team on
networking issues which resulting for the application of SP2
http://blogs.technet.com/sbs/archive/2007/04/24/common-networking-issues-a
fter-applying-windows-server-2003-sp2-on-sbs.aspx

"TrevorWhite" <TrevorWhite@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D6AA6738-3B22-4B8B-AC3F-FA368D3D54BC@xxxxxxxxxxxxxxxx
Yep thats what I (and a number of others) are doing and not getting the
expected results. I have posted a full account and sysinfo dumps for the
SBS
and Vista box in my last reply to Chris Hanna. Let me know if there are
any
pointers you can give me.

If I fix this I promise to post the complete solution . . .thats waht been
frustrating me . . . recommendations have been given then the thread just
goes quiet.

The 'extra' operations that I have described have been as the result of 3
days activity last week on an Experts-Exchange.com thread. This is still
open
with myself and Jeff@Techsoeasy mainly participating . . . nothing doing
yet
!!!

Thanks for your comment so far.

Regards
Trevor

"Brad" wrote:

Hi Trevor,

I ran into this problem with a few Vista Bus laptops - Whenever I tried
to connect over a wireless connection.

1) Make sure you are on a wired connection, not wireless. There is no
need to disable the UAC.

2) Make sure you have installed the vista patches on your SBS machine.

3) In Control Panel -> Network Connections, disable all network adapters
except your wired NIC. There is no need to worry about your IP6
bindings.

4) Open internet explorer (no need to run as admin) and go to
http://server/connectcomputer, enable intranet settings when prompted.

5) Follow the bouncing ball.





To install the certificate on Vista...

1) right click your IE icon and choose "run as administrator"

2) When prompted that there is a problem with the website certificate,
click "Continue to this website (not recommended)."

3) Click on the certificate error, near your URL bar, and then View
Certificate.

4) Click Install Certificate -> Place all certificates in the following
store -> Trusted Root Certification Authorities.

5) Reboot if necessary






TrevorWhite wrote:
Hi Chris,
Thanks for your comment, did not know that about Technet (I don't
subscribe)
I saw a Mr Rob Li of MSFT address this issue to a point but have not
seen the
conclusion. Would be very gratefull if anyone could pass this request
on.

My experience with Security Certificates is not as you describe it
(even
under XP clients) If a certificate is not present then you get a
prompt. This
is not the main problem but would be good to resolve.

Main problem is that with connectcomputer. Over the past few days we
have
gone over every nook and cranny including the Intranet settings which
by
default are turned off. You have to turn on Intranet settings and
disable
protected mode also add the server FQDN or IP to the list of trusted
sites.

Main problem to get started was removing all the NICs and other
protocols
that come with Vista out of the box apart from the one b eing used to
connect
with.

If this can't be resolved is there a white paper that explains all
that has
to be done to replace this important of SBS wizards. I need the VPN
and other
remote stuff to work reliably and in a managable way. I've learnt that
not
running the wizards in SBS is ust asking for trouble.

Really hope someone can through some light on this.

Regards
Trevor



"Cris Hanna [SBS-MVP]" wrote:

You will only get responses from Microsoft support in this forum if
you
are a Technet Subscriber, the way I understand it

When you connect your Vista machine to the LAN, and it gets an IP
from the
LAN, you should not see the security certificate.

The only other thing I can think of at this point would be to Check
Vista
and make sure that the IntraNet settings

When I connect a new vista machine to the network using
http://servername/connectcomputer I typically get one of those
"information" bars telling me that Intranet sharing (I could be wrong
on
the exact wording) is not turned on...would I like to enable it...I
say
yes.

I do that...run connect computer again...and I'm off to the races
No security warnings...UAC does require me to let nshelp run, but
thats
it.

The patches on your SBS server have taken care the errors about not
being
an Admin or having to run IE& "as Administrator"


"TrevorWhite" <TrevorWhite@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:86124E9C-AD16-4EEC-9C41-A66E0563AFBE@xxxxxxxxxxxxxxxx

Hi Joe,
Unfortunately I have been this route too. Have turned off the User
Account
Control feature since this apparently locks some parts of the system
drive
required by the connectcomputer script.

Also tried all flavours of running the procedure with admin rights.
IE
right
clicking IE7 and selcting run as Admin, logging in as the actual
local
admin
account, and running as myself with local admin rights. Still no
change to
the situation.

I'd like to know how nshelp.exe attempts to download the files (IE
FTP, or
what) and what permissions need to be apparent for this to succeed.
Also
what
ISA2004 SP3 setings need to be in place. (open ports etc.)

Most of all I'd like some input from MS, there seems to be too many
instances of this problem for it to be not significant.

Regards
Trevor
Regards

"Joe" wrote:

TrevorWhite wrote:
Hi Chris,
I have spent 3 days amd the weekend on this to no avail.
Yep I run all of the KBs both on the server and on the Vista PC and
checked
same many times. I have also unbound the IPv6 protocols from all
NICs
and
also those tunnel adaptors. Also uninstalled the Link-Layer
protocols
and
disbled the wireless NIC.

There are two issues:
1. I don't seem to be able to install the Security Certificate by
clicking
on the Cert Error and then installing after viewing the certificate
(this was
and still is possible when connecting an XPpro machine, I tested
after
I got
this problem)
I don't think IE on Vista does that. I haven't used it a great deal,
but
I've always had to click 'go ahead anyway' and have never been able
to
install an erroneous one. There's probably something a bit
undocumented
involved.

2. When your start to run http:\\servername\connectcomputer I get
the
dialogue that says do you want to run or save nshelp.exe. I click
RUN
and an
error stating:

Small Business Server Network Configuration Wizard:
"An errior occured while trying to copy the Client setup files.
Check
the
following and try again"
Check that the proxy box is not ticked (it isn't) It also says if I
don'y
have a Proxy setup then I need to rerun the Client Deployment
component on
.

Relevant Pages

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