Re: Terminal service activex client doesn't install

Hello David,

Thanks for posting in our newsgroup.

From your description, I know that on Windows XP machine with IE 7, you
can't install Microsoft Remote Desktop ActiveX Control. If that's not
right, please don't hesitate to let me know.

Please on my research on this issue, please take the following steps to
see if the problem can be resolved:

Step 1: Please check the IE setting to allow ActiveX download.

1. Open IE 7, click Tools, Internet Options.
2. Click IE Internet Security Settings.
3. Verify Download signed ActiveX controls and Run ActiveX controls and
plug-ins is set to either Enable or Prompt.
4. Click OK and then try again.

Step 2: Please problem may be caused by corrupt IE 7 settings, please reset
IE 7 according the following KB:

How to use Reset Internet Explorer Settings (RIES)
http://support.microsoft.com/kb/923737

Also disable all third party Add-ons

1. Open Internet Explorer and click Tools/ Internet Options.
2. On the Program tab, click Manage Add-ons.
3. Disable all third party Add-ons.
4. Try again.

Step 3: Please make a clean boot on the client workstation to make sure the
problem is not caused third party software:

1. Click Start->Run...->type msconfig and press Enter.
2. Click Services tab and select Hide All Microsoft Services and Disable
All third party Services.
3. Click Startup tab and Disable All startup items.
4. Click OK and choose Restart.
5. After reboot, check whether the problem still occurs.
6. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root cause
of this issue.

Step 4:Please logon the workstation with a different user account and try
again.

Please try my suggestions and let me know the result.

If the problem persists, please let me know if all Windows XP with IE 7
workstations have such issue.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Thread-Topic: Terminal service activex client doesn't install
<thread-index: AcgQPNMMsrTvTTiTTp61IaRJriOn8A==
<X-WBNR-Posting-Host: 207.46.19.197
<From: =?Utf-8?B?RGF2aWRqYzUy?= <Davidjc52@xxxxxxxxxxxxxxxxxxxxxxxxx>
<References: <1FA94714-F320-4A42-8121-9BAC55472D5C@xxxxxxxxxxxxx>
<88EEBC3E-692E-4FEE-96CD-C934DEC3DAC2@xxxxxxxxxxxxx>
<Subject: Re: Terminal service activex client doesn't install
<Date: Tue, 16 Oct 2007 14:38:00 -0700
<Lines: 30
<Message-ID: <B507E17B-7D4A-4EB0-B57B-BF2DCAC506C6@xxxxxxxxxxxxx>
<MIME-Version: 1.0
<Content-Type: text/plain;
< charset="Utf-8"
<Content-Transfer-Encoding: 7bit
<X-Newsreader: Microsoft CDO for Windows 2000
<Content-Class: urn:content-classes:message
<Importance: normal
<Priority: normal
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
<Newsgroups: microsoft.public.windows.server.sbs
<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:69745
<NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Did both of those. Did not help popup window just keeps coming back.
<
<"Costas" wrote:
<
<> After you click "OK" on the pop up window you have to install the RWW
<> ActiveX control. There should be a yellow bar below the URL bar that
you
<> must click on. Prior to that, go to 'Internet Options" and add the URL
to
<> your server as a trusted site
<>
<>
<> --
<> Costas
<>
<>
<> "Davidjc52" <Davidjc52@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
<> news:1FA94714-F320-4A42-8121-9BAC55472D5C@xxxxxxxxxxxxxxxx
<> > We have setup remote web workplace. Logins are successful, when trying
to
<> > access pcs, a popup window appears that states termianl service activex
<> > client needs to be installed. Clicking ok then choosing run window
closes
<> > but
<> > nothing is installed, as clicking on pc again brings up same window.
<> > Researched this and found references to certain anti spyware packages
<> > which
<> > will block this. However none of the pcs the RWW was tried from have
these
<> > anti spyware of registry settings. All pcs have are XP Pro and IE7
<> > running.
<> > When tried from a pc running XP with IE6 installing activex client is
<> > successful and access to pc is successful. Any suggestions would be
<> > appreciated.
<>
<

.

Relevant Pages

  • Re: Terminal service activex client doesnt install
    ... Please try to logon as a local admin to install Active X controls. ... activex client doesn't install. ... Microsoft CSS Online Newsgroup Support ... This newsgroup only focuses on SBS technical issues. ...
    (microsoft.public.windows.server.sbs)
  • Re: Active X issue
    ... Please test if you can install the ActiveX control on the client. ... the problem may be related to ActiveX ... Microsoft CSS Online Newsgroup Support ...
    (microsoft.public.windows.server.sbs)
  • Re: ActiveX does not popup
    ... I'd like to thanks Mark for his kindly and great ... Microsoft Global Technical Support Center ... |> ActiveX does not pop up when trying to open a Sieble web application. ... | installed you can manually install it with regsvr32.exe. ...
    (microsoft.public.windowsxp.general)
  • Re: Possible virus!
    ... > didn't work then we might have to do a fresh install. ... Microsoft has these suggestions for Protecting your computer from the ... I'll mainly work around Windows XP, as that is what the bulk of this ...
    (microsoft.public.windowsxp.general)
  • Re: Does anybody know what virus ive got?
    ... > Internet Security after I install it. ... Microsoft has these suggestions for Protecting your computer from the ... keep it clean,secure and running at its top performance mark. ...
    (microsoft.public.windowsxp.newusers)
Quantcast